Cartell.ie Reviews 

136
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Many friends and family members have avoided buying lemons from dealers/cowboys because of this amazing service. I can't stress enough how important it is to get a vehicle history check. You just don'... See more

Rated 5 out of 5 stars

Really went the extra mile which highlighted some real inconsistencies with what was being advertised by the dealer and what was actually reality. Geraldine the lady who was addressing my question was... See more

Rated 5 out of 5 stars

We are a small garage (sales and repair) in Dublin and use Cartell to check ALL of our cars prior to purchase / sale. We have been using them for years and find them to be the best - very professional... See more

Rated 1 out of 5 stars

We recently carried out a car check on Cartell.ie and the report for vehicle in question came back with a glowing response. However we decided to crosscheck on another website and the report came... See more

Company details

  1. Technical service

Written by the company

Cartell.ie is Ireland's Number 1 Vehicle History Check and Data supplier. We check for finance, Write-off's (CAT A,B,C & D), Ex Taxi's, Mileage Discrepancies, plus we have exclusive UK data from HPI UK. See www.cartell.ie for more information.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.5

All reviews

(136)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Donal was fantastic today, I was contacted within a couple of hours of my email being sent and my account was activated within 10 minutes. Donal took the time to talk me through the process every step of the way. I would highly recommend this company, and Donal truly exceeded my expectations. Many Thanks Dillon

27 January 2022
Unprompted review
Rated 5 out of 5 stars

First time buyer and ran a report.

First time buyer and ran a report. Had to call in as didn’t understand report. Spoke to Colette who went through the report with me and explained the mileage, damage and also things to beware of before buying a second hand car. Great service and thanks to Colette who was very helpful and pleasant. Would highly recommend doing a check!

21 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! I entered the incorrect mileage and Geraldine in Cartell.ie was most helpful and sorted the problem for me.
Great service,
Many thanks,
Maria

17 January 2022
Unprompted review
Rated 5 out of 5 stars

Geraldine was extremely helpful…

Geraldine was extremely helpful assisting me on the chat function and finally on the phone. The report was very helpful when buying my second hand car. Thanks again.

13 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I needed support on a small issue I had this morning and was very pleasantly surprised that the phone was answered very quickly by a lovely lady called Geraldine. She was very professional and friendly and resolved my issue in no time at all. Good customer service is an absolute pleasure!

10 January 2022
Unprompted review
Rated 1 out of 5 stars

Inaccurate mileage

I wanted a mileage number on a car I was offered so entered a low number just to check against. This is the number that was then listed on the report - does not give actual accurate mileage on the report.

17 December 2021
Unprompted review
Rated 5 out of 5 stars

Found cartell very useful

Found cartell very useful.
Gives peace of mind. Their customer service staff very helpful for providing additional clarity.
Thank you Stephanie.

17 December 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic Service
Always very helpful, and Donal is a excellent rep. Anytime we have a query, he does his level best to help us out. Would recommend this service to any garage in the country.

15 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Geraldine

Geraldine offered to call me and discuss the query that I had sent over via chat initially. She was extremely helpful and genuine and answered my query completely, offering me lots of information and advice. Thank you!

14 December 2021
Unprompted review
Rated 5 out of 5 stars

SERVICE WAS EXCELLENT A* I ordered a…

SERVICE WAS EXCELLENT A* I ordered a full 3 star report from cartell.ie and noticed a mileage discrepancy... I made a quick call to the company and customer service advisor Geraldine went out of her way to trace the milage for me. I can now buy my car with confidence with the extra information. Would recommend to anyone who is buying a second hand car privately and needs a full check.

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Cartell highly recommended

Highly recommend, Cartell products offers valuable insights into every car we inspect or take into stock. Donal and Geraldine have been very helpful since day one!

Hill's of Bray

24 November 2021
Unprompted review
Rated 5 out of 5 stars

I was looked after by Geraldine

I was looked after by Geraldine, She went above and beyond to resolve my issue which went on for a few weeks from when I first contacted Cartell. Geraldine provided an excellent service and I highly recommend Cartell.ie.

13 October 2021
Unprompted review

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