Cartell.ie Reviews 

136
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Many friends and family members have avoided buying lemons from dealers/cowboys because of this amazing service. I can't stress enough how important it is to get a vehicle history check. You just don'... See more

Rated 5 out of 5 stars

Really went the extra mile which highlighted some real inconsistencies with what was being advertised by the dealer and what was actually reality. Geraldine the lady who was addressing my question was... See more

Rated 5 out of 5 stars

We are a small garage (sales and repair) in Dublin and use Cartell to check ALL of our cars prior to purchase / sale. We have been using them for years and find them to be the best - very professional... See more

Rated 1 out of 5 stars

We recently carried out a car check on Cartell.ie and the report for vehicle in question came back with a glowing response. However we decided to crosscheck on another website and the report came... See more

Company details

  1. Technical service

Written by the company

Cartell.ie is Ireland's Number 1 Vehicle History Check and Data supplier. We check for finance, Write-off's (CAT A,B,C & D), Ex Taxi's, Mileage Discrepancies, plus we have exclusive UK data from HPI UK. See www.cartell.ie for more information.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.5

All reviews

(136)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Phenomenal Service and Detail

I was amazed at the detail of their data. Everything was covered.
I followed up with an email question to Cartell and the customer service was phenomenal. They called me to explain and this is rare to get this level of service.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Buying a car is stressful enough and…

Buying a car is stressful enough and when I am using Cartell.ie I always happy with service. Only a few times happened that I head to contact customer service and always felt great dealing with them. Also the report is very easy to read which makes it fairly easy to understand. Great job!

8 November 2022
Unprompted review
Rated 5 out of 5 stars

cartell.ie

I found geraldine very helpful at cartell.ie .. She sorted out my problem asap..highly recommend

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service!

Hi Geraldine,
You answered all my questions and provide a great service!!

Your instructions were very clear as well as educational.

thanks,

Daniel

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Cartell

I used cartell in the last two days to get a report on a car that I was intending on buying and I didn’t understand everything on the report. I proceeded to phone cartell and Geraldine went through everything on the report with me and gave me some extra advice also, which was very reassuring. I would highly recommend cartell.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

My query about why the NCT check…

I had a query about why the NCT check was highlighted and Geraldine rang me and explained in details what it meant which was really helpful and gave me additional information which I found very reassuring. I didnt expect to be able to speak to anyone about the report so that was an added bonus. Well worth the €18!

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Colette was so helpful

Colette was so helpful. I have used cartell before, I wouldn’t buy a car without doing a full report. This is the first time I had a question about my report and Colette responded within minutes to walk me through it all step by step. Highly recommend.

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Colette dealt with my query in record…

Colette dealt with my query in record time. She explained the situation to me clearly and logically, and told me how to solve the issue I had with the car's details.
Cartell.ie simply rocks!

19 May 2022
Unprompted review
Rated 1 out of 5 stars

Cartell had not up-to-date information on car Want to alert potential secondhand car

Want to alert potential secondhand car buyers that I paid 35euro to Cartell for a ‘3 star’ review on a 2015 car I was interested in purchasing and, given that the review did not highlight any issue with regards to the car, I contacted my insurance company to take out cover, but to my horror, was informed that the car was flashing on their system, as “beyond financial repair”.
I emailed Cartell to complain that this happened and their response was that, the insurance company involved did not share the write off information in a timely manner. in my opinion, this is highly unsatisfactory and, Cartell SHOULD state on their website that information may not be up to date. Totally unbelievable that their checks are not accurate.
I was very lucky that the insurance company I contacted for a quote had the information that the car was beyond financial repair.

11 April 2022
Unprompted review
Rated 5 out of 5 stars

Cartell are a fantastic company to deal…

Cartell are a fantastic company to deal with. Donal in particular. Donal is very professional and efficient, All of my queries were answered promptly and I found the entire experience effortless when dealing with Donal. Thanks again Donal for all of your hard work.

16 March 2022
Unprompted review
Rated 5 out of 5 stars

Stephanie BIG STAR

Stephanie helped me sort the mileage discrepancy on a vehicle very quick and efficient. She's a great asset in your organization.

Maia Stanila
Sales Executive in Volkswagen Frank Keane

9 March 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Spoke with Geraldine to understand my report better and was absolutely delighted by the level of support/advice provided.

I am buying a new car ad am new to Ireland - I feel like this was really helpful in understanding the best practices in the car buying process.

24 February 2022
Unprompted review
Rated 5 out of 5 stars

Customer service Outstanding!

Rang up Car Tell to get a detailed report and spoke to a woman named Geraldine. Not only was she able to give me information on the car history but the customer service was 10/10 if not more. She showed genuine interest in my pursuit of buying a car and told me what questions to ask the car dealer. Would highly recommend!

21 February 2022
Unprompted review

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