Cartridge World Australia Reviews 

3,151
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention that placing orders online is extremely quick and easy, with many praising the remarkably fast delivery times and efficient postal service. Consumers also deeply appreciate the reliable product availability, great value, and the exceptionally helpful support provided by staff whenever assistance is requested. However, some people mentioned frustrating delays, noting that they were still waiting for their purchases to arrive after a couple of weeks. A few reviewers were additionally dissatisfied by delivery restrictions affecting certain addresses, making the overall fulfillment process challenging for some buyers.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast shipping... See more

Order

Clients share positive opinions on order, highlighting how easy the process is to complete online. Consumers... See more

Product

Consumers find product to be positive, highlighting a wide choice of items and a simple ordering process.... See more

Service

Reviewers highlight positive aspects of service, describing the process as very efficient and of the highest... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful attention and staff... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am happy with the service provided from Cartridge World Australia. I am just disappointed that our local store has closed so now I have no choice but to shop online.

Company replied

Rated 4 out of 5 stars

My order was processed in a timely manner, and i am happy with the product

Company replied

Rated 5 out of 5 stars

carrying ink stock for my old PIXMA 4 function printer/ scanner/ fax and copier. It takes an age to make these machines talk to each other and then there is another round of driver changes or Wi-Fi... See more

Company replied


Company details

  1. Toner cartridge supplier
  2. Computer Accessories Shop
  3. Computer & Accessories store
  4. Electronics store
  5. Printer store
  6. Printer Ink Refill Shop

Written by the company

From humble beginnings in Adelaide, South Australia, Cartridge World Australia has grown to become the nation's most trusted printing solutions provider — Australia's Original Print Experts. What started as a simple idea to give Australians access to quality, affordable ink and toner cartridges has evolved into a nationwide network of dedicated print specialists, passionate about delivering real value to homes, small businesses, and enterprise customers alike. We pride ourselves on expert advice, premium products, and an unwavering commitment to customer satisfaction — because we understand that printing is more than just ink on paper; it's the proposals, invoices, photos, and everyday documents that keep life and business moving. From ink and toner, printers, stationery, computers, office technology, and 3D printing to everything in between, Cartridge World has you covered — in store or online. Australian owned, community focused, and print obsessed since day one.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(3,151)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery was spot on

5 January 2026
Cartridge World Australia logo

Reply from Cartridge World Australia

Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻

Rated 1 out of 5 stars

It hasn't yet been delivered

It hasn't yet been delivered, so I can't rate the purchase.

It still hasn't been delivered and although the comment says you make things right, I had to manage an excited 12 year olds expectations while the company didn't deliver. After a while we were finally told that things were 'out of stock' and we were refunded. I try to buy local but after this order was cancelled, I used an offshore site which delivered my goods within 48hours and delivered precisely what I wanted at 75% of the cost.

2 January 2026
Cartridge World Australia logo

Reply from Cartridge World Australia

Thanks for your response Kyla and we’re sorry we let you down. Based on your same and the disappointment you experienced from our Canberra store, we made direct changes to our website around in stock and out of stock notifications.

We hope you give us another chance to do right and continue to support local.

Rated 5 out of 5 stars

A very response to my online request.

A very response to my online request.

27 November 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Change of pick up location handled promptly.

26 November 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, staff always go above and beyond to help

25 November 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻

Rated 5 out of 5 stars

Arrived quickly

26 November 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻

Rated 5 out of 5 stars

Great service

Great service

24 November 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻

Rated 5 out of 5 stars

prompt and friendly service

prompt and friendly service, they always go out of their way to help

3 November 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻

Rated 5 out of 5 stars

Easy ordering

Easy ordering, prompt delivery, what more can you ask for….

1 October 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻

Rated 5 out of 5 stars

Finding ink stock for my old Canon PIXMA 4…

carrying ink stock for my old PIXMA 4 function printer/ scanner/ fax and copier.

It takes an age to make these machines talk to each other and then there is another round of driver changes or Wi-Fi disconnects. Just as well the ink pots are available

27 September 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻

Rated 5 out of 5 stars

Received the cartridges the next…

Received the cartridges the next morning, couldn't believe it was so quick.

25 September 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service in resolving a failed dekivery.

26 July 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

We're committed to making things right if we've made a mistake - please email admin@cartridgeworld.com.au and we'll get it sorted!

Thanks for the adjusted review John, we’re glad we could get it sorted for you! We look forward to serving you again.

Rated 5 out of 5 stars

Arrived quickly

29 July 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻

Rated 5 out of 5 stars

PROMPT SERVICE

EASY ONLINE ORDERING, WITH FAST DELIVERY TIME. THANK YOU.

27 July 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻

Rated 5 out of 5 stars

I ordered from Cartridge World Mt…

I ordered from Cartridge World Mt Gambier online on one day and received my toner cartridge the next. My order was also followed up by a courtesy call from Mt Gambier Cartridge World to advise that it had been despatched. Absolutely outstanding service!

27 July 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻

Rated 5 out of 5 stars

5 stars for Cartridge World

5 stars for Cartridge World.
The order was received quickly and well packed.
Roger had contacted to say that the cartridges ordered had been discontinued and suggested replacement cartridges. Great work Roger and much appreciated. Keep up the good work all at Cartridge World!!

27 June 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻

Rated 5 out of 5 stars

Commendable post-sale customer service

The post-sale customer service was extremely helpful. Cartridge World was able to diagnose the issue that I was having with my printer which lead to an effective solution. They even followed up to make sure that there was no further issue. I'm very grateful.

30 June 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻

Rated 5 out of 5 stars

Easy to work with

Easy to order online, product range is clear & pricing on website is easy. Quick service & pick up was almost available instantly.

30 June 2025
Cartridge World Australia logo

Reply from Cartridge World Australia

Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻

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