Good product but the price (including any YouTube discounts) are way too high. I'm sure they've nearly doubled recently! I've had similar results from other sites for a lot less money.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had to buy 3 checks before I found a car without previous accident history. I think the checks are great, but find the cost to be quite expensive. It would also be good to offer a discount on extr... See more
Company replied
Me and one car seller took Carvertical report for the same car, one at the beginning of April, another in second half of April. Reports were not the same regarding details. Particularly, one report sh... See more
Company replied
Never used Car Vertical before, but due to change the car, so I thought it was wise to do so. Found out the complete history of the car with one or two interesting outcomes. Would recommend this site... See more
Company replied
Company details
Written by the company
carVertical is a vehicle history reporting company operating in 30+ countries – across most of Europe, the US, Mexico, and Australia. Sourcing data from 900+ global registries and databases, carVertical provides comprehensive reports that help customers make informed decisions when buying used vehicles.
Contact info
3.4
Average
21K reviews
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Simply helpful and helpfully simple
Easy to use, billing straightforward, gave peace of mind to this first-time purchaser in the UK.
21 April 2026
Reply from carVertical
We appreciate your feedback Brian! It’s great to know our service made the buying process easier for you. Providing clarity and peace of mind is what we aim for.
100% use car vertical when buying a vehicle
Experience was great easy to use and fast, I was excited to buy a vehicle but when your spending a bit of money on it people/dealers don't always tell you the truth.
With car vertical check they tell you absolutely everything, peace of mind and guess what
...... I bought the car after my result.
100% recommended and will always use again
18 April 2026
Reply from carVertical
Thank you so much Andy! There’s no better feeling than buying a car with total confidence. We're thrilled we could help you uncover the truth and secure your new ride. Happy driving, and we look forward to assisting you again in the future!
The information about the vehicle was…
The information about the vehicle was accurate. I got a full specs and details about the car and in the end, after my personal inspection and the received data from the app, I and up buying the automobile .
19 April 2026
Reply from carVertical
Thank you for the great feedback! We're glad we could provide the accurate specs and details you needed to finalize your purchase. Enjoy your new ride!
Great service and refund
1 May 2026
Reply from carVertical
Hello, thank you for your feedback. While we're disappointed that our service didn't fully meet your expectations, we're glad to hear that it was somewhat beneficial. We always strive for improvement and appreciate your input.
Jaguar SVR Purchase
Excellent comprehensive capture of an expensive vehicle's history. Means I can now have confidence in the history of the purchased vehicle. Very Good !
3 March 2026
Reply from carVertical
Hi Andy, thank you so much for your feedback! It's great to hear that our service has been helpful, and we’re here whenever you need us in the future.
Wrong details
Did a check on a car using the number plate. Returned a different car, checked the plate against MOT database and the correct car was on there. I reached out to them to let them know and even provided the VIN number but they kept saying it is the correct car on the report which it clearly wasn’t. Waste of 30 quid. Do a normal HPI check instead
19 April 2026
Reply from carVertical
Thank you for your feedback, Raby. Our support team reached out to discuss this with you, but as we did not receive the specific information required to verify the discrepancy, we were unable to proceed further. We remain happy to assist if you can provide the necessary details.
Last car had to be a good one
Helped me choose the right car did not know there was so much to check ✔thank you and thanks to my favourite channel
Huggles
20 April 2026
Reply from carVertical
We really appreciate the feedback! It’s great to hear you’re feeling confident in your car choice. Happy driving!
The only company I trust when checking…
The only company I trust when checking history of any vehicle
27 April 2026
Unprompted review
Reply from carVertical
Thank you for choosing us!
Reply from carVertical
We appreciate your feedback! We're glad our service was helpful for you.
Highly recommended 👍🏻
My report came back with my personal number plate to an old vehicle I had traded in, Ava at customer services quickly dealt with my issue and refunded the cost back to my account, Ava was very understanding of the situation, explained how this may have happened and issued me with a refund. Would highly recommend Car vertical.
30 April 2026
Reply from carVertical
Thank you so much for the recommendation! We are thrilled to hear that Ava was able to assist you so quickly and resolve the plate discrepancy. We’ll be sure to pass your kind words along to her—she’ll be so happy to hear them!
Car Vertical is so heplful aplication
Car Vertical is so heplful aplication, will definitely use again.
30 April 2026
Reply from carVertical
Thanks for the great feedback! We’re glad we could help, and we’ll be ready for you whenever you need us again!
KO experience
A simple, straightforward deception: no info provided, at all, not even when the car was in its original country. In my opinion a scam, without a chace to get a refund. Try elsewhere
30 April 2026
Unprompted review
Reply from carVertical
Hi there, thank you for your feedback. We strive to provide as much relevant data as possible, but we acknowledge that not all data is easily accessible or fully digitized from the sources we rely on.
While we aim for excellence, we recognize that sometimes we may miss the mark. If you have further questions or would like to discuss this matter further, feel free to reach out to us at support@carvertical.com.
Got charged 30 eur for a faulty and…
Got charged 30 eur for a faulty and incomplete report:
- report said vehicle is 2015 model year (actual model year when inspecting car: 2016)
- report said km stands at 30k km (actual: 100k+ km)
- last year on km chart was 2019, when it clearly was used plenty between 2019-2026
- no additional useful information, no pictures of the car, no service history
- only thing that was matching is the make and model of the car
I checked several times to make sure i entered the correct VIN, and i did.
They are extremely slow to respond to support messages and refuse refund requests.
Instead of offering a full refund for useless irrelevant data and after a failure to provide the services they promise they offer 1 "free credit" to check another VIN. What if that report comes back useless without any relevant data since 2019 too?
If they owned their mistakes and wouldn't be so reluctant to refund 30 euros i would argue users would trust their platform more, there wouldn't be so many well-deserved one-star ratings on trust pilot, and users would be more likely to buy more credits, once they see that useful data is possible to get out of their service.
Before letting the user pay 30 euros they should inform the user what they found. In my case 99% of the report information was about generic details about the car model i'm checking, not at all relevant to the specific car i'm buying but rather all of its type.
29 April 2026
Unprompted review
Reply from carVertical
Hello, thank you for sharing your experience. We understand how frustrating this situation must be. Our reports rely on data from various sources, but sometimes certain details of interest may not be available if they haven't been reported or recorded in the databases we access. I’m very sorry to hear that you haven’t received a response from our support team yet. I’m sure this is just a misunderstanding, and I would appreciate it if you could reach out to them one more time. We would love to make things right for you.
Reply from carVertical
Hello, thank you for your review! It's very rewarding to know that the service was helpful.
Reply from carVertical
We appreciate your review! It’s great to know our report was valuable to you.
It is possible to find hidden…
It is possible to find hidden information about the car and the prices for checking multiple vehicles is acceptable.
20 March 2026
Reply from carVertical
We’re thrilled to hear you’re satisfied with our service. Thanks for the review!
Waste of money on your service
The last two checks you didn't give me any information about the car service even though they are from Switzerland and Germany. Totally unnecessary waste of money on your service. You deserve a score of 0. No refunds for an unusable report.
18 March 2026
Reply from carVertical
We appreciate you taking the time to share your concerns. We regret that the last two reports for vehicles did not meet your expectations regarding service history. While we strive for comprehensive data, the availability of digital service records can sometimes vary.
We also want to clarify that a full refund was indeed processed for you after you contacted our support team, as per our records. We are committed to ensuring our customers are fairly treated. If anything remains unresolved, please feel free to let our support know.
Reply from carVertical
So glad to hear you had a great experience! Thanks for the positive feedback.
Reply from carVertical
Thanks for the great review! It's wonderful to hear you found our report useful.
Reply from carVertical
Thanks for choosing us! We're delighted our report was useful for you.
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