From the first follow up phone call after my enquiry, to driving away in my new 4WD ute was only 3 days. Buying through Carzoos is fast and hassle free. Special thanks to Sean who has a professional... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Be VERY careful using this company!!! Run by typical car salesman, Dodgy isn’t even close to how this is run. We purchased a$30k car from them, serious failure of a major component & they now are giv... See more
Company replied
Best & easiest experience ever buying a car. Triss was fab & friendly & I highly recommend using Carzoos if the thought of dealing with a car dealership turns you off the process altogether. Car was i... See more
Company replied
Excellent service and communication from start to finish! Buying a car has never been so seamless! Both Dan and Sean were so helpful and no pressure sales at all! These guys are amazing, they go abov... See more
Company replied
Company details
Information provided by various external sources
The way people buy and sell cars hasn’t really changed in 100 years. Until now. Gone are the yards crammed with sheet metal. Gone are the hassle and haggle. Carzoos retail stores are sleek, high-tech and staffed by friendly experts, not pushy dealers. We told you we were an entirely new way to buy and sell used cars.
Contact info
5 Edmund Street, 4006, Newstead, Australia
- 1300 227 966
- hello@carzoos.com.au
- carzoos.com.au
4.0
Great
403 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dan from Carzoos Northlake was very…
Carzoos Northlake
Dan from Carzoos Northlake was very friendly and helpful. We felt very welcomed and taken care of. The process was smooth. He was also happy to provide a delayed delivery date to suit us. Would recommend Carzoos Northlake.
3 June 2019
Unprompted review
Reply from Carzoos
We aim to please! Enjoy your new wheels. Team Carzoos.
Carzoos 1st experience.
Honestly dealing with Carzoos for the 1st time has been an excellent experience. I would recommend the Team at Garden City to anyone that is interested in purchasing a vehicle. Easy to deal with and no pressure. It was a totally different and easy experience to walking into a car yard or dealership environment. You know the price of vehicle up front and there is no haggling with salesmen running to and throw back to sales managers about vehicle discounts etc, etc.
31 May 2019
Unprompted review
Reply from Carzoos
We appreciate your feedback Gary and look forward to seeing you again soon. Team Carzoos
Sean was amazing to deal with and made…
Sean was amazing to deal with and made the whole experience a pleasure.
You don’t pay this guy enough
Well done!
31 May 2019
Unprompted review
Reply from Carzoos
Ha ha!! We are all about delivering the best guest experience so we do appreciate your comments! Team Carzoos.
Dan Anna and Shaun were amazing!
30 May 2019
Unprompted review
Reply from Carzoos
Thanks Crissy! Enjoy your new car. Team Carzoos
Carzoos Brendale Great Service!!
Josh from Brendale was great to deal with. He went above and beyond. Made everything easy. Cheers Carzoos
30 May 2019
Unprompted review
Reply from Carzoos
Your feedback is much appreciated Joshua. Team Carzoos
Amazing
He was super helpful when buying my first car, he answered all my questions well and I am super grateful to him for making the process both fun and easy
29 May 2019
Unprompted review
Reply from Carzoos
Thanks for your feedback Sharleigh- it is much appreciated . Team Carzoos
Can't speak highly enough of Josh and…
Can't speak highly enough of Josh and the team at Brendale. Josh was very pleasant, helpful and professional. We did not feel pressured at any stage. We are very happy with our new family member and would highly recommend carzoos.
21 May 2019
Unprompted review
Reply from Carzoos
That's great to hear Lesley. We look forward to helping your referrals out and delivering a memorable experience! Team Carzoos
Garden City Carzoos
I met with Kerry and the team at Carzoos Garden City. The whole experience was terrific. The guys were very professional and Kerry conducted a thorough inspection of my vehicle and took some photographs. In the next 48 hours Kerry got back to me with a reasonable valuation but on this occasion the valuation was a little below my expectation. As a former sales manager I am not intimidated by the process of buying a car and I did subsequently negotiate a good deal myself. For anyone who is not so confident I can thoroughly recommend the services of the staff at Carzoos Garden City. Great job guys the experience was first class
18 May 2019
Unprompted review
Reply from Carzoos
We do appreciate your feedback Michael - so thank you for the time taken to share your experience with Garden City. Team Carzoos
In awe, great service!
I really found the team to be friendly, cheery and honest throughout. I was privileged enough to be cared for by Lin at the Garden City store who was wonderful. She explained everything and was an excellent guide. I felt valued and safe purchasing. I was impressed by the level of service! Lin exceeded my expectations along with the team. I have never had a better experience buying a car. Carzoos get an easy 5*.
10 May 2019
Unprompted review
Reply from Carzoos
An easy 5!! Wow!! Thanks Leo for your feedback. Team Carzoos
5 Stars
5 stars: Excellent – no reservations, I would recommend this company to anyone
8 May 2019
Unprompted review
Reply from Carzoos
Thanks Joel for your feedback! Team Carzoos
Great service easy to deal with.
The team at carzoos we’re easy to deal with and followed up re our queries and concerns.
8 May 2019
Unprompted review
Reply from Carzoos
We value your feedback Dimitri - so thank you for taking the time to share it! Team Carzoos
Liam and Patrick were extremely…
Liam and Patrick were extremely professional while assisting us in buying a car, would definitely do this again as everything was explained to in a very professional manner,
8 May 2019
Unprompted review
Reply from Carzoos
Enjoy your new car Michelle - we are wrapped you enjoyed your experience. Team Carzoos
Triss and the team at Garden City were…
Triss and the team at Garden City were awesome! Nothing seemed to be too much trouble for them - our finance took longer than expected, but Triss kept in contact and made sure the car was kept for us - much over the usual time a deposit holds a car! The car arrived freshly detailed and with a full tank of fuel! The whole process was made easy and I have no hesitation in recommending Triss and the team at Garden City!!!
8 May 2019
Unprompted review
Reply from Carzoos
Super feedback about your experience with Carzoos. Thanks Shane! Team Carzoos
Reply from Carzoos
Thanks Leigh! Awesome feedback :) Team Carzoos
Excellent Service by Carzoos
Macauley had been very helpful in chasing up the process of acquiring this car. Such a pleasant experience, dealing with him. He is very accommodating in helping me manage my documents and car delivery. Excellent work Macauley.
Thank you Carzoos.
3 May 2019
Unprompted review
Reply from Carzoos
Enjoy your new car! Team Carzoos
Linh is an excellent representative of…
Lin is an excellent representative of the Carzoos Garden City Team. First time using the platform and she was wonderful. She is friendly and helpful and made the process as quick as possible. Thank you Lin!
29 April 2019
Unprompted review
Reply from Carzoos
Lin and our Garden City team are super happy that you have enjoyed your experience with Carzoos! Enjoy your new car Taj! See you again soon! Team Carzoos
Triss at Carzoos was very helpful!
Triss at Carzoos was very helpful! He assisted me with my queries at the Garden City store and was very knowledgeable! I would recommend him to anyone looking at purchasing a used car!
27 April 2019
Unprompted review
Reply from Carzoos
We love it when our guests are happy and we appreciate you taking the time to share your experience! Team Carzoos
Awesome job Josh & Co at Carzoos…
Awesome job Josh & Co at Carzoos Brendale, great cars on offer mixed with the right staff attitude towards the customer and topped up with the passion to exceed the customer expectations. Highly recommended to everyone interested in a good car stress free.
23 April 2019
Unprompted review
Reply from Carzoos
Thank you for your valuable and positive feedback Crinel!
Reply from Carzoos
Thanks Andre! Enjoy your new wheels! Team Carzoos
Fantastic service - Thank you!
Thanks to Sean, Dan, Liam and the team at Northlakes.
Fantastic, efficient and courteous service.
We 100% recommended Car Zoos.
15 April 2019
Unprompted review
Reply from Carzoos
Thank you for taking a moment to share your experience Janelle! Enjoy your new car! Team Carzoos
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.