Best customer service I have received in a long time! Luigi and Jennifer were so helpful and understanding when I made a mistake with my order. And the products are great! Robert
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We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... See more
Company replied
Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... See more
Company replied
The table is very well made and looks lovely . The walnut is rich and fits well with other modern furniture. We only had a 3 week wait before delivery . The company kept us well informed . I emaile... See more
Company replied
Company details
Written by the company
Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.
Contact info
23 East Hill, SW18 2HZ, London, United Kingdom
- +44 (0) 20 8870 4488
- info@casefurniture.com
- casefurniture.com
4.8
Excellent
377 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent customer service
Purchased an Eos side table very recently. Anna organised the delivery at a sensible price. Also she matched another retailer's price. Very helpfully she was able to provide the paint RAL so we could match to other items if required.
30 March 2021
Reply from Case Furniture
We will pass on your thanks to Anna! We hope you enjoy your Eos garden furniture as much as we do.
All the best,
Case Furniture Team
Excellent product amazing price great…
Excellent product amazing price great service, what more can I say!
30 March 2021
Reply from Case Furniture
Thank you Angela - it means a lot!
All the best,
Case Furniture Team
Reply from Case Furniture
Thank you for your feedback!
All the best,
Case Furniture Team
Great communication and friendly…
Great communication and friendly customer service. Superheat delivery.
9 March 2021
Reply from Case Furniture
Happy to hear that we were helpful!
All the best,
Case Furniture Team
Excellent service and product
Excellent service and product. I have bought from Case many times and have never been disappointed. Both the design and quality of the shelving unit are second to none.
9 March 2021
Reply from Case Furniture
Thank you for your feedback - it means a lot!
All the best,
Case Furniture Team
Quality Products
Purchased a beautifully made hand tufted Rug. Excellent service from order to delivery. I would not hesitate to purchase from Case Furniture again.
8 March 2021
Reply from Case Furniture
Hi Patricia,
Thank you for your feedback - it is much appreciated! We are glad you love your hand tufted rug as much as we do.
All the best,
Case Furniture Team
Gorgeous profile chairs
Gorgeous profile chairs, arrived quickly and very well packed. Good comms too
5 March 2021
Reply from Case Furniture
Thank you for your great feedback Ailsa - it really makes a difference! We look forward to hearing from you again in the future.
All the best,
Case Furniture Team
lovely lights
Really friendly and helpful! Lovely lights, great quality, they look great!
1 March 2021
Reply from Case Furniture
Happy to hear that we were helpful!
All the best,
Case Furniture Team
Lovely desk
Lovely desk. The legs were a little difficult to screw into the correct position and angle but once we got there, the table is beautiful and well made.
23 February 2021
Reply from Case Furniture
Thank you for your review. We are glad you love your desk as much as we do!
All the best,
Case Furniture Team
Reply from Case Furniture
Thanks for your review Rachel!
All the best,
Case Furniture Team
Thank you Case
I strongly recommend Case Furniture. I bought the Tanso garden furniture and I had all the assistance I needed to make the purchase, which was very straightforward, friendly and professional.
Delivery was punctual, smooth and friendly.
The furniture looks stunning in my garden and it is very easy to be assembled.
A big thank you to all
19 February 2021
Reply from Case Furniture
Thanks for your review Ivan! We are glad you love your garden furniture as much as we do.
Hope to hear from you again soon.
All the best,
Case Furniture Team
Well designed table.
The table was delivered with no damage. It was very well wrapped.
The actual table was much smaller than I expected. It is quite well made. However I do feel it was very expensive, and does not reflect the quality. I realise it was a designer product, I expected a more solid heavier oak product. I do love the design though.
19 February 2021
Great product great service
Great product, great service, kept me updated throughout the process
12 February 2021
Reply from Case Furniture
Thank you for your great feedback Andrew - it really makes a difference! We are glad your experience with us went well from start to finish. We look forward to hearing from you again in the future.
All the best,
Case Furniture Team
Excellent service;we bought designer…
Excellent service;we bought designer bookcase ;expensive but a first class product.Thank you.
12 February 2021
Reply from Case Furniture
Thank you for your review, we look forward to hearing from you in the future!
All the best,
Case Furniture Team
Great!
Ordered a nice lamp. Everything went well and the lamp is a beautiful piece of design.
9 February 2021
Reply from Case Furniture
We are very happy to hear that you are enjoying your lamp!
All the best,
Case Furniture Team
I have purchased a few items over the…
I have purchased a few items over the past 4years. I’m always pleased with the items and the professional approach by the company
9 February 2021
Reply from Case Furniture
Thank you for your feedback Lawrence. We look forward to hearing from you again!
All the best,
Case Furniture Team
Magnificent product and very nice and…
Magnificent product and very nice and efficient customer service
5 February 2021
Reply from Case Furniture
Thank you for your feedback!
All the best,
Case Furniture Team
Delighted customer
Carefully packaged. Fantastic quality. Extremely happy with the purchase of our dining chairs.
3 February 2021
Reply from Case Furniture
Thank you for your feedback. We are glad you like your dining chairs as much as we do!
All the best,
Case Furniture Team
Reply from Case Furniture
Thank you for your feedback.
Look forward to hearing from you again soon.
All the best,
Case Furniture Team
Great service and prompt delivery
Great service and prompt delivery! Good communication with updates for the delivery day. The item was well packaged in a sturdy box. Thank you!
2 February 2021
Reply from Case Furniture
Thank you for your feedback Malin! We're glad to hear how great the delivery service was.
All the best,
Case Furniture Team
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