This company only has one star because there is no option for zero stars. Still waiting on an order I placed back in June 2021. Every time I try and contact them on Twitter, email, here they just don’... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shipping took forever. Ordered November 20, 2021…received on December 12, 2021, yet to be expected coming from China. Moon lamp looks cheap and I contacted customer service wanting to exchange/cancel... See more
Ordered a few cases two weeks ago and still haven’t heard from anybody. I get that deliveries these days take longer, they even mention it. However, they could at least reply to their DMs or emails. I... See more
Really bad, took 3 weeks for half the order and 8 weeks for the second half to come, and then they were the wrong cases and didn’t fit the phones. Really bad customer service, it said it was coming fr... See more
Company details
Written by the company
shop cases.
Contact info
United Kingdom
- support@casethatnow.com
- casethatnow.com
2.1
Poor
52 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality
Ordered the leopard case, was cute and decently protective. delivery was within the time stated and the case was worth the wait.
16 November 2020
Unprompted review
Reply from CTN
Hi Shelley,
We're super happy you loved your case!
Thank you for so much your review, and stay safe,
CaseThatNow
Reply from CTN
Hi Alex,
We're super happy you loved your case!
Thank you for so much your review, and stay safe,
CaseThatNow
Had a great experience
Had a great experience, the app is really easy to use and laid out very nicely, lots of cute designs - options for discount even though the prices are already reasonable, will definitely order again!!
2 October 2020
Unprompted review
Reply from CTN
Hi Brittany,
We're really happy that you enjoyed your online shopping experience with us via our mobile app!
Thank you for so much your review, and stay safe,
CaseThatNow
The case came pretty quickly but only…
The case came pretty quickly but only lasted for about 2 weeks before falling apart completely
10 September 2020
Unprompted review
Reply from CTN
Hi Issac,
This is not what we'd expect from one of our cases. Please could you contact support@casethatnow.com and we'd love to send you another case.
All the best,
CaseThatNow
I really like the case the material and…
I really like the case the material and design are perfect
19 August 2020
Unprompted review
Reply from CTN
Hi Umair,
We're really happy that you liked the case and the design!
Thank you for so much your review, and stay safe,
CaseThatNow
Good customer service, fast delivery
Ordered a Custom case as a gift for my mother and the process was extremely easy and the case came within a few days.
She loves the case too!
9 August 2020
Unprompted review
Reply from CTN
Hi Bud,
We're really happy that you reached out to us to help make a personalised case for your mother. We hope she enjoyed her case.
Thank you for your review, and stay safe during these current times!
CaseThatNow
All the stars.
2 July 2020
Unprompted review
Really great stuff
Really great stuff. Easy to order. Can’t wait for my new phone case
9 June 2020
Unprompted review
Excellent service
Excellent service, easy to purchase, web site easy to follow.
9 June 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.