Cash Factory Furniture Reviews 12

TrustScore 4 out of 5

4.2

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Company details

  1. Home Furniture Shop

Written by the company

Cash Factory Furniture is your one-stop shop for quality furniture at the best possible prices. We stock a huge range of Beds, Mattresses, Sofas, Tables & Chairs with stock changing daily. Plus we have a fast, efficient delivery service Nationwide in Ireland.


Contact info

4.2

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Renewed my faith in people

After a terrible experience with another company they were a delight to deal with. Friendly and helpful by email and in person and the delivery was fast and went really well. Very good service.

28 June 2024
Unprompted review
Rated 1 out of 5 stars

Bad quality

Awful bad quality furniture. Anything bought broke within the year. Never again will I buy anything there

8 March 2024
Unprompted review
Rated 1 out of 5 stars

Double bed

We bought a double bed and at first the assembly went fine. Then half way through we discovered that holes had been drilled inaccurately in the wrong place. Also you are not allowed to use a drill which proved impossible since we had to drill the holes ourselves. Normally I would always return a faulty product but this is harder when your bed is half assembled and the boxes it came are torn. I have taken pictures that I can provide of the faulty craftsmanship. I am really disappointed. I won't be buying anything there again. If I could give a zero star review I would.

2 March 2024
Unprompted review
Cash Factory Furniture logo

Reply from Cash Factory Furniture

We're very sorry to read about your experience and would like to follow up on the issue that you mentioned above. Can you please email us at info@cashfactory.ie with the subject line 'Trustpilot Reviews' and confirm a phone number for follow up? Kind Regards Cash Factory Furniture

Rated 5 out of 5 stars

Excellent products and service

Excellent products and service. Cash factory will dump your old furniture and assemble new furniture. 5 star service

7 June 2023
Unprompted review
Cash Factory Furniture logo

Reply from Cash Factory Furniture

Thanks Adrian, hope to see you back again soon.

Rated 5 out of 5 stars

I recently bought beds and a mattress

I recently bought beds and a mattress. Emer, Sarah and Josh were very helpful and knowledgeable. Paul and AJ were so very helpful and flexible with delivery. They are a great team. The best furniture shop in Galway.

18 May 2023
Unprompted review
Cash Factory Furniture logo

Reply from Cash Factory Furniture

Thanks for the lovely message Teresa, we really appreciate you taking the time to leave us such a nice review.

Rated 1 out of 5 stars

Utter garbage

Utter garbage, over 900 euros for a three seater that the back has snapped in two, it’s a flat pack three seater, pure trash, this is why Irish people are put off shopping local, disgusting company selling junk for big money, the sofa they took away was better quality, avoid this crowd at all costs, I just rang and apparently it’s a “Budget sofa” 980 euros is not a budget sofa, I’ve broken the whole back up and it fitted into the wheelie bin,minus the stuffing, the timber wasn’t even fire proof. Again stay away from this company as they only seem to supply rental properties with cheep furniture for students to break up.

8 April 2023
Unprompted review
Cash Factory Furniture logo

Reply from Cash Factory Furniture

We are so sorry to hear that your experience was not up to standard, without any order details I can't your specific transaction information, but if you contact the shop directly on 091 760 750 we'll do our best to resolve your issue.

Rated 5 out of 5 stars

Very pleasant.

The customer service in the Galway store was great. My mam had ordered a couple bits and the delivery lads Paul and AJ went above and beyond to help her with getting these set up.

Really recommend!

18 April 2023
Unprompted review
Cash Factory Furniture logo

Reply from Cash Factory Furniture

Thanks Ugne, we really appreciate you taking the time to leave us such a nice review.

Rated 5 out of 5 stars

The Galway team/ customer care have…

The Galway team/ customer care have been fantastic, despite by bad nature. They are a credit to the company. They resolved the issue instantly and did go beyond all effort to resolve the missing parts. 10/10 service.

10 December 2021
Unprompted review

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