CashForCars.com Reviews 

8,854
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the quick and simple service, highlighting just how effortless it is to submit details and arrange vehicle pickups. People frequently praise the staff for being exceptionally professional, friendly, and helpful throughout every single step of the transaction. Many buyers note that the quotes provided were fair and competitive compared to other alternatives. However, some reviewers were not happy with unexpected pricing discrepancies, noting that their initial offers drastically changed when the tow truck arrived. Consumers also mentioned frustrating communication challenges, stating that support agents were sometimes disorganized, terribly slow to respond, or entirely unhelpful.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt and courteous tow drivers along with... See more

Staff

Consumers find staff to be positive, helpful, and professional during interactions. Reviewers frequently... See more

Price

Clients share ambiguous opinions on price, with many reviewers reporting that they received the highest and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall procedure as fast, seamless,... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers expressed deep... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

It was easy to fill out the forms, but the phone process is crazy since I sent all the paperwork to them online.

Company replied


Company details

  1. Car dealer
  2. Car accessories shop

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8,854)

648 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

low ball prices

they offer me one prices that was really good after sending the picture they change it really low they really low ball me. What a waste of time i would not recommend this company at all and they still try to harass me by calling me and email me with their low prices dont trust they guys and the voice sound like if they are of the country

28 May 2026
Unprompted review
Rated 1 out of 5 stars

Don't bother contacted fir cars you will regret it

Don't bother calling or putting a request on the website. Between cash for cars and the people they do buisness with aj auto repair to pickup the car they will lie to you and deceive you anyway they can. It's a typical buisness lieing to there customers. Beware of cash for cars and aj auto repair.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Clean transaction

Clean transaction, Cash for Cars gave me twice as much as the local wrecking yard. I have recommended them to aa neighbor and I would do business with them again.

26 February 2026
Rated 5 out of 5 stars

HIGHLY RECOMMEND

We got the most for our totaled car through these guys. And pick up was super easy. He came, gave me a check, and was on his way. I forget the guys name who helped us, but he was great. I don't think you'll be disappointed with them.

5 August 2025
Rated 1 out of 5 stars

What a Joke

The offer received for my 2025 Soul GT was insulting. $7932 dollar for a vehicle that brand new was nearly $30k? I could understand if there was significant damage, or if it had a salvage title, or if it had a lien or loan that was not paid in fullbut this car is in immaculate condition, with only 18k miles on it, and was purchased outright. Every service has been performed at the dealership on time. How this company has so many positive reviews is beyond me. Stay away from this company if you want the actual value of your vehicle instead of a lowball almost criminal appraisal.

18 April 2026
Unprompted review
Rated 2 out of 5 stars

They will rip you off.

The experience started out great. I put in my information got a offer and accepted it. I got a phone call saying we well be there in 15 minutes. My car was not cleaned out. No time was set up. "Im 15 minutes away". I rush to clean my car out. The guy shows up and gives me 150.00 less. Now its dark. The guy is making excuses. Mind you the car runs. It hasn't been in accident. Im now arguing with the guy. He gives me another 50.00. Im sure he pockets the rest. Making his side hustle from Acre Auto out of Detroit. I have never done this before got ripped of and didn't know different carriers were assigned. This was a terrible experience. At this point Im over it. Take the care and go!!!

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Dont trust them

Accepted their offer and then the reneged on the deal. Offered back approximately half the original amount after I followed through with what they asked.
Dont trust them.

7 April 2026
Unprompted review
Rated 3 out of 5 stars

They do not return phone calls in a…

They do not return phone calls in a timely manner. They use their personal phones to do business and there is no way to know if you're talking to the company. whatever you do not trust google reviews those are not truthful. Use trust pilot they give the honest truth about a review, and they look into the company being used for the buying experience

3 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look