CashForCars.com Reviews 

8,856
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the quick and simple service, highlighting just how effortless it is to submit details and arrange vehicle pickups. People frequently praise the staff for being exceptionally professional, friendly, and helpful throughout every single step of the transaction. Many buyers note that the quotes provided were fair and competitive compared to other alternatives. However, some reviewers were not happy with unexpected pricing discrepancies, noting that their initial offers drastically changed when the tow truck arrived. Consumers also mentioned frustrating communication challenges, stating that support agents were sometimes disorganized, terribly slow to respond, or entirely unhelpful.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt and courteous tow drivers along with... See more

Staff

Consumers find staff to be positive, helpful, and professional during interactions. Reviewers frequently... See more

Price

Clients share ambiguous opinions on price, with many reviewers reporting that they received the highest and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall procedure as fast, seamless,... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers expressed deep... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

It was easy to fill out the forms, but the phone process is crazy since I sent all the paperwork to them online.

Company replied


Company details

  1. Car dealer
  2. Car accessories shop

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(8,856)

649 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fair offer and Great Customer Service!

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up with me and made sure that my experience was handled appropriately and I was paid the full amount. I recommend Cash For Cash for ease of use, fair price and excellent customer service follow up.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

I got a fair offer for my car

I got a fair offer for my car. They showed up quickly and were very professional. The communication was great and the driver was very courteous. I would recommend to friends and family.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy peasy!

You made it easy and quick. We tried Carvana and they offered significantly less and required more documentation. We had a clean title, no lien holder on it and they were requesting a lien release from the banker that didn’t exist lol they wasted two weeks of our time. With you guys, it was done within a few hours from start to finish.

22 January 2026
Rated 1 out of 5 stars

Horrible to deal with tried a bait and…

Horrible to deal with tried a bait and switch after dealing with one of their tow companies Arces auto recycling in Williamstown Nj. They were supposed to come on a Saturday between 8-12 never showed so I called told me they were running behind so I waited until 2pm called back they told me”let me check we will call you right back” never did. I called at 230 they said sorry can’t make it today. Day wasted. Have to reschedule for Tuesday….. snow storm hit Sunday car is buried….. call tues at 9am ask if they are coming “yes we are “ need it to be after 2. I call at 1 pm “ are you definitely coming “ answer yes we have drive close he’s coming to you next. I dig the car out call and ask when will you be here . Answer “ sorry we will have to get it tomorrow” don’t trust Acres auto recycling. Called cars for cash back . We can send a different company but it will be significantly less ….. NO THANKS! Beware

24 January 2026
Unprompted review
Rated 3 out of 5 stars

Lack actual human interaction

Lack actual human interaction. Extremely low salvage value which is ridiculous since you make 8 times off car or more than you ggive. A.I. is useless and Cash 4 Cars when I called Copart. Still havent got my check either. Dumbest company

1 January 2026
Rated 4 out of 5 stars

Easy fast and fair

Easy fast and fair, CashForCars.com made selling my old vehicle straightforward and stress free. Free pickup, quick payment, and great service

18 December 2025
Unprompted review
Rated 2 out of 5 stars

Bait-and-Switched Lowball Offer

Overall was easy to call, get a quote, and schedule a tow pickup; however, the initial offer was over triple was they quoted in person ($398). They then would not negotiate with me. I clearly told them there was a rusted subframe and frame with rusted holes in specific locations and had the catalytic converter intact. They send me a confirmation email of the $398 offer, but then baited-and-switched and I was pressured to sell at a low price of $160 in-person and was unable to talk directly with CashForCars as they wanted me to middle-man through the tow driver. I don't find the company very reputable AND they need a new buyer agent as they obviously cannot accurately quote a vehicle.

Expect up to 40% reduction after accepting the quote... After accepting the offer, they very easily took away the vehicle and keys. Low-hassle but would choose another company next time.

3 January 2026
Unprompted review

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