CashForUsedLaptop.com Reviews 

361
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

A great way to recoup some of the investment you spent on your unused hardware. This was such a pleasant experience. They were extremely transparent with the analysis of my hardware, and payment was p... See more

Rated 1 out of 5 stars

I sent them a brand new laptop because I was gifted another one (was in college) and needed the money. I shipped it to them and took pictures of the laptop to show how brand new it was. They advised... See more

Rated 5 out of 5 stars

Easy, straightforward process. You answer a few questions, they send you the shipping label, and upon receipt, they give you an updated final offer, based on their techs' examination of the laptop. On... See more

Rated 5 out of 5 stars

Overall pretty happy. I was offered less than what I was quoted after they looked at my laptop, but they explained in detail the reason for the lower offer. They were friendly and efficient in proce... See more

Company details

  1. Second-hand Computer Shop

Written by the company

CashForUsedLaptop.com is a favorite stop for selling your used laptop for cash. You sell your laptop of whichever brand, Dell, HP, Lenovo, Apple, and get cash in matter of hours.


Contact info

3.7

Average

TrustScore 3.5 out of 5

361 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(361)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a number of laptops to disperse…

I had a number of laptops to disperse of and they were a great help in doing so. I reached out to them and they were eager and willing to help and provide great customer service. Very sick and easy process and expedient payment as well.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Good communication

Good communication, easy to submit old laptops, decent turn around and negotiation. Its a much better choice than letting laptops sit in a closet until they lose value.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Cash For…

I had a great experience with Cash For Used Laptop.Com. They made the process of shipping my laptop incredibly easy. The team was responsive and communicative throughout, which made the entire transaction smooth and hassle-free. Highly recommended!

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Very deceptive business

Very deceptive business, finds (or invents) reasons to change the payout to less then agreed, and makes you pay to get it back if you don't agree to their new offer.

Definitely avoid doing business with them.

29 August 2024
Unprompted review
Rated 2 out of 5 stars

Kind of sucks they say they will pay me…

Kind of sucks they say they will pay me $140 for my laptop and when they get it they offered $50 for it because the battery was under 50% of the original capacity which they could replace for $20. good customer service just crappy payouts i would not recommend sell your stuff on eBay i could of gotten $200 for it

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Fast payment

It was really fast I filled some questions about my PC and they offered me the money then I printed a label from them and I put it in a box and after 3-5 they reached me by email and text asking for payment method so they can pay me to be honest everything was smooth and fast

15 July 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Quote was just $18. I sent my laptop after that they won't pay or communicate anymore. Be aware of this scammers.

5 August 2024
Unprompted review
Rated 1 out of 5 stars

Confused by the positive reviews on…

Confused by the positive reviews on Trustpilot for this company as my experience was a complete scam. I received a decent evaluation on their website but when I sent the unit in it all changed drastically. 1) My first communication from them said that I had not shipped it even though it was by then in transit for 5 days which was easily verified. They finally figured it out two days later when it arrived. 2) The next communication was an email with a final evaluation far lower than what they had given initially. They gave three reasons for the lower evaluation that were ALL completely false. The first was that it no longer was under warranty even though it was less than a year since purchase AND it had an additional year extended warranty on it. Secondly, they described damage that it did not have. Thirdly, they claimed it had less than half battery life. So, they completely made up a bad evaluation to justify a very low price. After I objected, they increased my evaluation by a small amount. I had no choice really but to accept this. Very bad experience all around. I would not trust them at all.

24 July 2024
Unprompted review
Rated 1 out of 5 stars

This company cheats customers

This company cheats customers. They will give you a higher-than-average estimate and then will then claim that your laptop is defective and then cut the estimation by up to 80%. I sold a Lenovo laptop to them in 2023, for which they quoted me $175.00 but then offered me only $35 by claiming that the battery was defective with only 44% capacity remaining (among other things), even though other sites would give $70 even for damaged one of that model. This year I tried to trade in another laptop and this company still gave the highest quote. I was suspicious and did a battery report before I sent the laptop to them. They again claimed that the battery has only 44% battery capacity remaining (what a coincidence) and cut the estimate by two-thirds. However, the battery report I ran reported 75% capacity remaining. This time, I am glad that I have caught them lying outright!

Make sure you stay away from them. If you do want to give them a try, make sure you get a battery report before resetting your computer and sending your laptop to them.

Note: You can find the instructions for getting a battery report for a Windows PC by googling (Windows battery report command).

31 July 2024
Unprompted review
Rated 1 out of 5 stars

seek service elsewhere

seek service elsewhere, they buy your devices as cheap as they can, unless you fight with them to get what you deserve, then they turn around and sell these devices to consumers on other platforms like amazon or eBay for almost DOUBLE of what they offer to buy them for... AND PEOPLE BUY THEM. THEY WOULD NOT PROCESS MY PAYMENT UNLESS I TOOK MY FIRST REVIEW DOWN... DO YOU GET WHAT I AM SAYING?? nice try

23 July 2024
Unprompted review

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