Cashify Reviews 

499
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, most reviewers were let down by their experience overall. People frequently complained that online price quotes were significantly higher than the final cash offers made during doorstep pickups. Customers expressed deep frustration regarding unexpected price reductions justified by disputed or inconsistent technical assessments during inspection. Buyers also encountered severe communication issues with unhelpful support teams, alongside disappointing repair quality that left devices damaged. Though some reviewers had better experiences buying devices that worked fine initially, many still strongly advised caution. Consumers noted that traditional offline channels might be much safer to avoid these unexpected and stressful valuation drops.

What people talk about most

Product

People report negative experiences with product, expressing deep dissatisfaction over frequent hardware... See more

Price

Reviewers express deep frustration and disappointment regarding price discrepancies, noting that online... See more

Customer service

Consumers find customer service to be extremely frustrating and unresponsive when trying to resolve repair or... See more

Service

Customers consistently note negative experiences with service, highlighting unreliable repairs, unfulfilled... See more

Quality

Customers felt deep dissatisfaction regarding the quality of the products received, frequently reporting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more

Rated 1 out of 5 stars

Cashify has totally lost credibility. Everytime I try to sell, an estimated price is shown before I book. But when the buyer arrives, he reduces the price ridiculously(80 to 90pc) citing some silly re... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

499 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(499)

148 reviews in the last 12 months

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Rated 1 out of 5 stars

big scam they are just shit never ever…

big scam they are just shit never ever buy from cashify they are selling product with replaced part no original screen and battery and you will face issue in few months and then they will say we don't cover this inn warranty and your money will get wasted

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. They initially gave a reasonable quote for my mobile, but when it came time for pickup, they suddenly slashed the price without any justification. This is nothing short of bait-and-switch tactics. Completely untrustworthy and dishonest. Avoid this company at all costs — they’re a scam hiding behind a professional facade.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Big scam by Cashify and Worst pricing…

Big scam by Cashify and Worst pricing ever. They offer me half price of what evaluation shows while placing order for exchange through OnePlus. I placed order in exchage and shows approx. 18k. Agent came and evaluated the phone and said about half price 11k When I said that the phone condition is excellent why half price than he said we mark battery is dead as it is mandatory. So I denied to handover the phone.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam in buying products

Cashify is a scam company! I was trying to sell my iPhone and Macbook, they changed the settings like turned off the speaker and vibration from accessibility setting and saying the audio doesn’t work and hence lowered the price.

Its a scammy way to get better deal from innocent and non tech users!

Order ID: MPMCA16417147

12 June 2025
Unprompted review
Rated 1 out of 5 stars

Purchase new device instead of those old on, for just saving 5-7k probably you can loose more

i purchased phone worth 25k, but what i got is the phone with new body and old parts, faulty battery and slow charging, after some days another issue arrives no network signals.

and the best part is that phones actually cost is only 32k for just saving 7k i have done that mistake and right now they refuse to give return.

so before buying from those shady platforms please things twice.

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst Experience

Worst Experience, don't bother to deal with cashify they dropped price to 30% saying phone had heavy scratches when my phone had none literally none and they say phone should be purchased in India why does it matter n the pick was also bad at communicating

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Better give your phone free to the needy people

My Xiomi 9 phone's initial price set was 2800. When the crew came up they said due to battery swell they would only give 1400. When I was not willing to sell that gadget, after a long bergain they gave me price of 1900. Then also 50 Rs. deducted for handling. I wonder where this was mentioned. Finally I got a price of 1850.

I'd better give my phone free to the needy people next time.

12 June 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam, don't let them enter your home.

They sent their technicians to look at my laptop. The first one poked my screen to try to show me that the screen was damaged and lowered the offer price. I think the second one entered a BIOS password and further lowered the offer price. Wrote to the company CEO but nothing has happened. These people who come and enter your homes are basically scammers. When I challenged the second technician saying that my system does not have a BIOS password, he said that the technician who had come the day before must have input a BIOS password. I had not checked their reviews and am now finding that Cashify is a huge scam.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Always cheat

Always cheat, saying the device is not in proper condition, etc., and quote a lower price than the estimate shown when placing the order.
This is 2nd time it's happening to me. I'm never going to use Cashify again.

9 June 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ Worst Experience with Cashify

⚠️ Worst Experience with Cashify – A Total Scam! Please Read Before You Trust Them ⚠️

I want to share my horrific experience with Cashify, which I strongly believe is one of the most fraudulent and irresponsible companies I have ever dealt with. Please DO NOT buy or sell anything from Cashify — it's not just bad service; it feels like a well-planned scam.

❌ False Promises, Fake Verification, No Accountability

I scheduled a device pickup, followed all procedures, and my device was in excellent condition. But the pickup failed due to a fake Quality Check (QC) failure. Their agent wrongly marked it as rejected without even properly checking. When I investigated, I found that even the Bluedart representative confirmed on call that there was a mistake and no one from Cashify had contacted them or me for verification.

Despite sharing this call recording as evidence, the Cashify backend team claimed an "investigation was completed" — yet the person involved said no one even called him, proving that their so-called investigation was a total lie. What kind of investigation is this, where you don't even talk to the person directly involved?

📞 Useless Customer Support – Feels Like Talking to Robots

Their customer support team is completely unresponsive and non-helpful. Every time I contacted them, I got template replies with no real solution. They don’t acknowledge their own mistake, they don’t follow up, and they keep closing tickets without resolution. The entire process is built to frustrate and mislead customers.

😡 No Apology, No Compensation, No Ethics

Despite proving the issue, there was no apology, no ownership of the mistake, and absolutely no compensation for the inconvenience caused. Is this how a responsible company behaves? Cashify has no ethics, no professionalism, and no care for their customers. Once they take your time and energy, they ghost you.

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🚨 Final Warning to Others:

Don't fall for their fake ads and false offers.

If you value your time, money, and peace of mind, stay away.

They might sell your data, cheat you with fake quality checks, and ignore your complaints.

This company is a fraud disguised as a tech recycling service.

---

I highly recommend everyone avoid Cashify at all costs. You’ll regret trusting them. I'm writing this to help others avoid the pain, stress, and loss I went through. Shame on Cashify for running such a dishonest operation.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time if you are trying to sell…

Waste of time if you are trying to sell your old gadget to them

Please dont try to use casify if you are trying to sell your old gadget, they give very lucrative offer online and when someone comes to pickup, he will bring up useless points which are likely in any old items and quote even less than half of what their website states. Its waste of time, and it happened 2nd time with me as I thought my earlier gadget had some issues with it. Can not give 0 rating, hence 1 star

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with Cashify

I sold my old phone on Cashify & it was super easy. They came right to my house, checked the phone & paid me then and there. No problems at all. I'm really happy with how smooth everything was.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Selling my Old Phone Was Super Easy

I had this old OnePlus just lying around, so I thought I'd give Cashify a try. Honestly, super easy I just listed it & within an hour someone showed up at my place, checked the phone & paid me right there. No price debate, no drama. Got a decent price too.

28 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience (canon eos 600d)

I had ordered a camera from cashify. Canon eos 600d. And im very disappointed with the service. It says refurbished but the device is provided without the box. The camera lens has fungus and parts of the camera are broken, The screen is completely scratched too. The support is very slow and is asking for 15 days to get the refund process done. Worst experience

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience, Dirty mind game with customer.

Dear Cashify Team,

"Don't plan mind games to purchase the product"

I’m writing to share my extremely disappointing experience with your service. I had hear mixed feedback about your process of purchasing used devices, but today I personally experienced how frustrating and mentally exhausting it can be.
Despite my phone being in excellent condition, your website initially quoted a resale value between ₹24,000 and ₹18,000 based on the accurate information I provided. However, when your executive arrived for pickup, arbitrary and false faults were reported to drastically lower the final offer — clearly a tactic to pressure the customer into accepting a reduced price.
This is not only unprofessional, but it also feels like a deliberate attempt to demotivate sellers. Let me be clear: my device is in perfect working order. I invite you to take it to an official Samsung store for verification — if they identify the same issues your team claimed, I’ll give the phone away for free because I’ve already checked its resale value with credible sources.
Moreover, your executive removed both the front and back screen guards during inspection, causing damage that no one is taking responsibility for. I request immediate compensation for this.
Frankly, if you cannot genuinely evaluate a product or stand behind your quoted prices, please don’t waste the customer’s time. I was prepared and handled the situation. But this was first and last experience with you guys, thanks a lot.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest Cheats

My first experience with Cashify was horrible. I recently sold my iPhone 12 via this service. I submitted the comprehensive phone condition making sure I was appropriately informing them regarding scratching or dents. There were NO DENTS and may by one minor scratch on the screen. After their pickup person evaluated the phone, the value dropped by INR 5100 from the estimated price which was INR 19,200. Now, I understand that value may drop is certain situations, my only mistake was that I did not see what they reported about the phone condition until after I had accepted the value. Later when I read the device report, they said it had heavy damage, major dents and scratches which I know is patently UNTRUE because I keep my phone is always in a dent guard cover and screen guard. I called the pickup person 7 times requesting him to send me the denting and scratching pictures he took of the phone to verify and prove the damage, he avoided me for 4 days and stopped responding to my calls. I am not looking fot compensation but STOP CHEATING YOUR CUSTOMERS or at least be honest about the proposed value and the expected drop in value. My advice - Use Amazon exchange instead of Cashify. Interestingly, I also sold my old iPad with them which I knew was damaged and would not receive a good value and I did not say a single word regarding the dropped price. I am honest, are you?

9 May 2025
Unprompted review

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