Cashify Reviews 

499
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, most reviewers were let down by their experience overall. People frequently complained that online price quotes were significantly higher than the final cash offers made during doorstep pickups. Customers expressed deep frustration regarding unexpected price reductions justified by disputed or inconsistent technical assessments during inspection. Buyers also encountered severe communication issues with unhelpful support teams, alongside disappointing repair quality that left devices damaged. Though some reviewers had better experiences buying devices that worked fine initially, many still strongly advised caution. Consumers noted that traditional offline channels might be much safer to avoid these unexpected and stressful valuation drops.

What people talk about most

Product

People report negative experiences with product, expressing deep dissatisfaction over frequent hardware... See more

Price

Reviewers express deep frustration and disappointment regarding price discrepancies, noting that online... See more

Customer service

Consumers find customer service to be extremely frustrating and unresponsive when trying to resolve repair or... See more

Service

Customers consistently note negative experiences with service, highlighting unreliable repairs, unfulfilled... See more

Quality

Customers felt deep dissatisfaction regarding the quality of the products received, frequently reporting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more

Rated 1 out of 5 stars

Cashify has totally lost credibility. Everytime I try to sell, an estimated price is shown before I book. But when the buyer arrives, he reduces the price ridiculously(80 to 90pc) citing some silly re... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

499 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(499)

148 reviews in the last 12 months

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Rated 1 out of 5 stars

Say no to cashify

No support at all ..they cancelled my order and decreased the price. Agent who came to pickup made up on his own that there were scratches and now ticket is still open

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Nothing but fraudsters

Nothing but fraudsters . We bought 2 iphone pro max 13 1 yr back now display of both not working white screen issue on both . went to repair in apple store only to realize they are already repaired displays with hack of jumper shorting of wire . So they just repair with hacks and sell such mobiles at higher price .

4 August 2025
Unprompted review
Rated 1 out of 5 stars

BAD INSPECTION

My iPhone was in very good condition but its not supporting the latest ios because of which tried to sell it through Cashify. I provided all the details as per their requirement and it came up with some price.
During the pick-up, the executive couldn't find any significant issue. To reduce the price he started doing nasty things. He removed the sim slot and blew the air and saying mobile is not water proof anymore. He tried to reduce the price by 50% and started bargaining with me. He finally offered a price which is 15% less than the initial price and I denied. Later his manager called me and tried to negotiate again.

IT SEEMS LIKE YOU BUY A NEW MOBILE AND RE-SALE IN CASHIFY TO GET THE PRICE THEY MENTIONED INITIALLY. THEN ONLY THEIR EXECUTIVE WILL BE HAPPY.

I think its better to go with upgrade option with the brand and other better upgrade option.
NEVER GO WITH CASHIFY

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Scammy tactics

Scammy tactics, not professional at all.
Cashify showed me a decent resell value on their app, which I accepted. But when their so-called "Pickup Ninja" arrived, he suddenly claimed there was a major scratch on my phone — which simply doesn’t exist. Just an excuse to lowball the offer. When I refused and asked for my phone back, the value was magically increased. Feels more like a street haggle than a professional service. This isn’t a transparent process — it’s a bait-and-switch scam. Avoid Cashify if you value your time and sanity.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience with CASHIFY

I had to sell a gadget. Their person came and without my permission, he just put a lock PIN on my laptop when I refuse to sell. Calling him multiple times, but he never took my call and did not respond to my messages. Even I have CCTV recordings from the time he entered till the time he left with all the conversations with him. When spoke to the company, they replied that the password was already installed and he guessed it. I mean, seriously? You can guess my password? In that case he should be a millionaire because he can guess anybody’s password like that. They are fraudsters. I do not trust them at all. I advise to sell your gadgets somewhere else. The value they show us is just fake when the person comes to visit. He never gives that value. It’s just robbing us.
If they have such employees, nobody will be able to trust them at all. In my full CCTV recordings, he never asked for my password. I never gave him my password. Why would I give my password to just anybody. Do not trust them at all? They don’t even show their ID proof when they come.
Hope it helps the readers.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Cashify is the worst app to buy 2nd…

Cashify is the worst app to buy 2nd hand products specially mobile phones i had very bad experience with cashify on 24 may 2025 i had buy .One plus 9 mobile and once mb fall down and broke back panel i repaired it giving 1800 and after 1 and a half month pink line appers on screen so I went to cashify store they said go to service center at vasai then I went to center they told me that we do not change copy display screen and og screen is for 15k I have no idea that screen was duplicate and now I had a big lose bcoz cashify and service center are not giving me any solutions so cashify sales mobile with duplicate panel and screen and does not take any responsibility after purchase so plz don't waste your money in cashify other then that buy from orignal store only.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give 0 star.

I wish I could give 0 star.. Cashify is the biggest fraud company out there.. They quoted price of 4400.. Agent came and inspected the phone for 15 mins and then said that they will give only 2300.
They reduced the price by almost 50%..
They came up with false excuse that there is screen discoloration and then there is slight scrath on volume button..
Took the mobile back then n there and told him to leave ASAP..

23 July 2025
Unprompted review
Rated 1 out of 5 stars

Be Aware Before Buying Refurbished Phones from Cashify

I purchased a refurbished iPhone 11 from Cashify (Order Date: 30 May 2024). When I received the phone, it was locked with someone else's Apple ID (Activation Lock), making it completely useless.

I raised a complaint (Ticket No: 749903902365), and followed up multiple times. After weeks of delays, Cashify simply said they can't help or provide a valid invoice, and they closed the ticket.

Apple also denied unlocking it due to missing ownership proof. So basically, I got a ₹23,000 paperweight.

No refund, no replacement — just ignorance from Cashify.

I’m filing a complaint on edaakhil.nic.in now. I don’t recommend Cashify to anyone looking for genuine refurbished phones.

Be careful! Always check for invoice + activation lock before you accept any device.

If Cashify really cares about customer service, please contact me again and resolve this.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

★☆☆☆☆ Worst Experience Ever


★☆☆☆☆ Worst Experience Ever – Avoid Cashify!

Absolutely horrible experience with Cashify. The person who came for the home visit was extremely rude and unprofessional. They quoted one price online and gave a completely different (and much lower) offer during the visit – a classic bait and switch. The behaviour of the representative was arrogant and disrespectful, as if they were doing me a favour by undervaluing my device.

This company clearly has no regard for customer service or transparency. I would never recommend Cashify to anyone. If you value your time, money, and basic respect, stay far away from them.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

fraudulent practice

I am writing to express a serious concern regarding the practices of Cashify's pickup agents. On 13/072025 service no.-MPMWF 16746421, when my device was being collected, the agent deliberately and falsely claimed there were major scratches on the device's body and screen, screen is chipped and damaged at corners, which are not present. This fabricated damage was then used as a pretext to reduce the quoted price by ₹1,000.
This appears to be a fraudulent practice. I strongly suspect that Cashify agents are incentivized or given targets to reduce prices by at least ₹1,000, regardless of the actual condition of the device. This systematic deception undermines trust and is unacceptable.
I request a thorough investigation into this matter and appropriate action to prevent such fraudulent practices from recurring. I expect Cashify to honor the original quoted price for my device.

13 July 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give 0 star

I wish I could give 0 star. I ordered a Samsung S25 thru exchange for my Samsung S24 and cashify is supposed to pick up the order but it's 5 days and still no pick up and when I call the customer support they gave me the same answer please give us 24 hours which has been 5 days. I wish samsung never collab with this type of scammers and also samsung should take actions too. Cashify is a scam never buy or sell thru it or don't do the smart exchange through samsung with cashify. This is legit my worse experience ever.

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Unfair Trad Practices

I recently sold my iPhone 7 and 6s at a Cashify store. The phones were clearly old and in poor condition, and I was told they could only be accepted as “salvage” devices — which I fully understood and agreed with.

However, instead of offering a basic cash amount, the staff said I could only get ₹5,700 if I used it to buy accessories from their store. Otherwise, I would get just ₹250 per phone (₹500 total). This didn’t feel like a real choice.

I was given a limited range of accessories to choose from — mostly stuff I wouldn’t have bought under normal circumstances. I picked the least bad options just to avoid walking away with nothing. While some items turned out okay, one was completely unnecessary for me, and I regret being pushed into buying it.

I’m someone who likes to research before buying, but this setup gave me no real freedom — just a forced bundled sale disguised as a resale value. The whole process felt pre-planned and designed to make customers spend, not help them get fair value.

I hope Cashify rethinks how these in-store “deals” work — this isn’t the transparent experience I expected.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

I so wish there was a -5 i…

I so wish there was a negative -5 i could give. Was trying to sell a redmi note 11 phone which was not even used for a month overall in last 2 years. Battery in 100% condition and all things working as brand new. Phone in excellent condition and the person who came to inspect saying there is discoloration in the paint on one side hence reduce the price by Rs500.
They started by showing Rs 5000 as the value and then suddenly drop to 4300. Its a joke. Its better to not sell to them and keep it.

3 July 2025
Unprompted review

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