Cashify Reviews 

I had one of the worst experiences ever with Cashify while trying to sell my Google Pixel 9a. A pickup executive visited my place, inspected every detail, verified IMEI, and confirmed that the phone was in brand new condition without a single scratch. He even took photos and sent them to someone on his team for verification.
After confirming that the device condition matched exactly what I had listed on the app, the executive suddenly started bargaining and reducing the price, offering random excuses like “Pixel phones don’t have resale value”. The agreed Cashify price was ₹29,760, and he tried forcing me to accept ₹26,000, which is completely unprofessional and misleading—especially after certification.
So why does Cashify show an online price if their pickup staff will later negotiate like a local dealer? This feels like a complete waste of customer time and trust.
What shocked me further was that the pickup person cancelled my order without my consent, and marked it as if I requested cancellation, which is absolutely unacceptable.
After this incident, I tried contacting Cashify Support to escalate the matter, but I only received generic replies with zero resolution. It genuinely felt like nobody cared, and the customer support experience was just as disappointing as the pickup experience.
In my personal experience, Cashify has been:
• Misleading with online prices
• Unprofessional in negotiation
• Careless with customer time
• Non-transparent with order cancellation
• Unresponsive in escalation
I regret trusting their service, and after this experience, I personally feel the platform is not reliable or customer-friendly at all.
I would strongly advise others to be cautious before using their services.

I had bought a macbook pro from cashify. The laptop is in pathetic condition and also the battery heats up and it does not charge...never buy from cashify. Very disappointed with cashify...

Dear Sir
My self Ranjeet kumar choudhary
belong to patna district Bihar, I have raised sell request of my mobile phone on many times, but some one is cancelled my request without informing me.W are saring my order id detail here below:-
1) MPMBC18325617 DTD 22 NOV 2025 cancelled dtd 24 nov 2025
2) MPMDD18329541 DTD 22 NOV 2025 cancelled dtd 24 nov 2025
3) MPMMPB18347908 Order placed dtd 24 NOV 2025 and rescheduled pick up date many times and lastely cancelled dtd 30 nov 2025.
Reason behind inspection has done first time by one unmatured engineer who have done inspection and by selecting wrong information they slightly droped my mobile price and quote very less so i have denied to sell my mobile .
after that i have again placed order but your reputed company has denied my request all time without informing me and without discussing with me, can this type of service is acceptable.

Regards
Ranjeet Choudhary
Digha Aashiana Road
Near St Xavier College
Patna.

I had purchased a iPhone from cashify and under 20 days blank screen appears and when I go to nearest phone take it for the repair and today is the 9 day still didn't know much time it will take to repair it and giveback

On 23rd Nov, I booked a service for my iPhone 12 through Cashify and chose the store-visit option. I even received a confirmation at 1:41 PM and visited the Gaur City Mall kiosk around 2 PM.

To my surprise, the kiosk staff very casually said, “Aaj nahi hoga, technician bimaar hai, aaj aaya nahi.” No prior update, no call, nothing. When I tried Cashify customer care, the experience was equally disappointing — the chat kept closing automatically, and after almost 40 minutes and 3 separate chats, the booking was rescheduled for a home pick-up on 24th Nov at 11 AM.

Again, no one arrived. No call. No update.

When I contacted customer care again, the only response I received was another reschedule — this time for 25th Nov.

It’s hard to believe that a company aiming to grow in the market can operate with such unprofessional and unethical service standards. This experience has caused unnecessary hassle, wasted time, and complete dissatisfaction.

Cashify really needs to work on its service quality and customer communication.

They are running a fraud business. People are just unaware of it yet.

They show a price while scheduling the pick up. The agent comes and offers a lower price.
I was shown 4500 and agent offered me 3500 because of paint peel off. I agreed to paint peel off. Later, I checked the device report. He had added 4 points as follows
1. Paint peel off
2. Discoloration
3. Fingerprint sensor not working
4. Charger not available

Point 2, 3, and 4 were added just to lower the price to 3500. He never talked about them.

He took the charger. He added his fingerprint and was able to unlock the phone. There was no discoloration.

Support is useless and whats worse is CEO helpdesk. It does nothing but copy pastes same response that support sends.

They offered me 200 for charger but nothing for discoloration and fingerprint concern.

Their support sent me a photo of the phone citing issues. I asked them where was the discoloration. Then they sent me another photo where discoloration magically appeared but they are not responding to this point.

CEO desk keeps putting discoloration on my name even after seeing the photos, proving agent intentionally added the discoloration.
They do not want to comment on fingerprint concern too.

Next time, I will do in cctv. I will check the report before handing over my phone and will call the police to report the scam right there.

Very poor customer service and not pick my phone after 2 days they call me my sinior told me not pick phone

I don’t want to sell any device to Cashify again as they are not paying the correct price as shown in the website . I don’t recommend any one to sell any devices to cashify it is totally waste

It’s a fraud website. They come to your place. Find a fault in the mobile, and then suddenly reduce the price from 10 to 15,000. The sales person also tries to negotiate by finding one fault in the website. It’s a fraud website.

I went for repair of my mobile - one plus 9r two months ago on 17 August in Haldwani Cashify store. I had to change its display. The process continued for about 2 hrs and when I got it back, the screen looked overly bright. Even, the touch screen was partially working and the fingerprint sensor was just disabled ie COMPLETELY not working. I complained about this to which they replied that it will be fine in a few hrs. I had to go to Delhi for some work and couldn't get time to resolve the issue. On Oct 1, I came back to Haldwani and directly went to the store, they changed it and it's still the same. The brightness increases to max all of a sudden. The display suddenly becomes pink gresyish. The phone has become a burden now. Never ever recommend this to anyone!

I SELL MY LAPTOP WHERE AGENT REDUCE THE PRICE . THOUGH MONEY GETS TRANSFERED INSTANTLY BUT PRICE REDUCES .

Absolute fraud. Avoid at all costs. The representative came to our house and refused to pay the quoted amount. I asked the reason and he said the phone is in perfect condition but no one buys second hand pieces these days so he was going to offer 6000 less than the quoted price and if we refused he threatened to cancel. I was doubtful so I asked for his ID and he refused to show that as well. Later we settled on 500Rs less than the quoted price. Will not recommend to anyone.

My Poco X2 was in perfect condition, the price on the website was 4800.
The agent came at 8:30pm when the time slot was 3-8pm.
He started clicking multiple photos with the camera, keeping the flash on, as if he was trying to purposely destroy the phone. He clicked like 25 photos. And when I asked him, he said it's part of checking because the Poco brand has this issue that the phone restarts. When I confronted him about what happens if the phone actually stops working and who's going to take responsibility for the damage, he stopped and made me talk to his superior. After fighting with them for 10mins on the phone, they agreed that there is no problem on this issue and they proceeded with testing.
Next, he said the screen has visible lines when he opened the quick settings shade, but no problem was visible on normal operation.
Second, the battery. When he came it was 90%, after doing all the useless checks, it went to 86%. He says this is not good.
Overall, the price he gave me was ₹3500. Moreover, 45mins of wasted time.

This company appears to engage in deceptive practices. Initially, they offer a competitive price, but later the agent reduces the price citing unclear reasons. Once the phone is handed over, they refuse to cancel the transaction. This seems to be a deliberate strategy from the management. It is advisable to sell your old phone through offline channels to avoid potential issues with such online services.

I purchased a refurbished iPhone XR from Cashify in August 2025. The phone worked fine initially, but just 15 days after a successful DIY back cover repair, the display suddenly went black. At first, the phone still vibrated and rang, but now it does not power on at all.

When I approached the Cashify store in Borivali, Mumbai, they refused warranty support, claiming the display/backlight issue is not covered and insisting it must be due to “physical damage,” even though the phone was handled carefully. Their response was unhelpful and frustrating, leaving me with an almost unusable phone and no affordable solution.

I do not recommend buying refurbished iPhones from Cashify unless you are prepared for potential hidden hardware issues and minimal support.

Disappointing experience with Cashify
Refurbished Phones
I recently bought a refurbished phone from Cashify and opted for the additional
6-month warranty, bringing the total warranty to 1 year. Initially, I was hopeful about the purchase, but after 3-4 months of use, l've faced consistent issues. Last month, I encountered a green screen problem, and now, just a month later, it's happening again.
What's even more frustrating is the service experience. Despite the extended warranty, the service center has been nothing short of disappointing. I had to wait for over 1.5 hours just to get my phone checked, while they were attending to new customers first. Once I finally did submit the phone, all I got was a proof of submission and the usual "wait for 7+ days" response. It's incredibly inconvenient, and honestly, it feels like they don't care about their existing customers who are facing issues

I trusted Cashify for the warranty and a quality refurbished phone, but at this point, it's been more hassle than it's worth. I hope they step up their game in terms of both product quality and customer service. Until then, I can't recommend them.

Dreadful experience
I gave my phone on Cashify at 27/09/2025. The payment was stuck and they asked me to buy boat ear phones and then they will transfer the payment.

Their system showed payment pending. They kept my phone and said that payment will be done within 2+3 hours however nothing received.

I followed up via emails and visiting store but again after check they said imei of the phone was generated once and payment cannot be done for another 45-50 days. It is a scam, don't sell phones at cashify, instead sell to any shop.

Very bad experience! I have used Cashify 3 times now and everytime it's the same thing.
I get a quote from the website then when the agent actually shows up to collect the phone, they always deduct atleast 1000 rupees.

For example for my latest attempt, I wanted to sell my good as new Vivo Y75. The original quote was 7300 which they then reduced to 6700 on the app(due to some minor scratches). Then finally when the agent came he offered only 5300 stating some (non existent) scratches on the screen!

Better avoid Cashify and go to your local reseller

This is the second time I’ve had a bad experience with Cashify. The app shows a higher value for your phone, but when their representative visits to collect it, they always find some excuse to reduce the price.

Recently, the person who came to check my phone claimed there was a display issue — but there wasn’t. I even showed him through the phone’s settings and display test options that the screen was perfectly fine. Still, he insisted there was a problem and directly deducted ₹3,000 from the quoted amount shown in the Cashify app.

This is the second time such a thing has happened. So, I strongly advise others not to rely on Cashify’s fake quoted prices. It’s better to sell your phone on OLX or other platforms — you’ll get a much better and more transparent deal there.

Very bad experience. They calculate some different price in the website, and then give half the price wats supposed to be given.
I was supposed to be given 6400 amount for my OnePlus phone, but when pickup agent came, he found out too many faults in my mobile screen, and then it's body, he said it has screen opened sometime, bcos there is dust inside camera n all. He said there are dents in body, which are actually negligible n invisible to normal vision. Cashify is worst, better sell ur commodity in market for its best price. Cashify never give true value for your product, they found too many faults in ur commodity and then give very low price according to that report.
Never ever sell or buy anything from cashify.