Cashify Reviews 

499
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, most reviewers were let down by their experience overall. People frequently complained that online price quotes were significantly higher than the final cash offers made during doorstep pickups. Customers expressed deep frustration regarding unexpected price reductions justified by disputed or inconsistent technical assessments during inspection. Buyers also encountered severe communication issues with unhelpful support teams, alongside disappointing repair quality that left devices damaged. Though some reviewers had better experiences buying devices that worked fine initially, many still strongly advised caution. Consumers noted that traditional offline channels might be much safer to avoid these unexpected and stressful valuation drops.

What people talk about most

Product

People report negative experiences with product, expressing deep dissatisfaction over frequent hardware... See more

Price

Reviewers express deep frustration and disappointment regarding price discrepancies, noting that online... See more

Customer service

Consumers find customer service to be extremely frustrating and unresponsive when trying to resolve repair or... See more

Service

Customers consistently note negative experiences with service, highlighting unreliable repairs, unfulfilled... See more

Quality

Customers felt deep dissatisfaction regarding the quality of the products received, frequently reporting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more

Rated 1 out of 5 stars

Cashify has totally lost credibility. Everytime I try to sell, an estimated price is shown before I book. But when the buyer arrives, he reduces the price ridiculously(80 to 90pc) citing some silly re... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

499 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(499)

148 reviews in the last 12 months

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Rated 1 out of 5 stars

selling my phone to casify

The Cashify personnel are not ready to listen to customers. During the inspection, they forcibly claim that the mobile screen has been changed, the lighting is bad, or the phone is not in good condition—just to reduce the price. Do not trust their staff. It is better to keep the phone at home and give it to your children for playing rather than selling it to them. They reduce the price by around 60–70% from the initially quoted amount.
Do not go for this service—it benefits only them, not the customer.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic service

Pathetic service. Quotated amount was 2500 and when the cashify person visited he reducers the amount to 1300 and after so mannnny arguments he increased the amount to 2050. Never again with cashify.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't sell in cashify

They are basically looting people. They show an inflated quote on their website to lure you in. Then during pickup, they slash the price by 50% by inventing random defects. Even if you select those same defects on their website, the quoted price is still much higher than what the pickup agent offers. I learned this the hard way after selling my phone recently. Never using their platform again.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

If I could give a negative star…

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and EQ.

Please don't use Cashify. Please find something better for yourself. 🙏🏻

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't sell your device to cashify

Don't sell your device to cashify. They will not give the price whatever is shown in cashify app even after putting all correct details. I have put a request to sell for my one plus phone, 6000/- was quoted initially but once person came home to pickup, he has suddenly dropped the price 2700/-
This Is ridiculous and time waste process.

18 January 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a product from Cashify

I purchased a product from Cashify, but it turned out to be defective. It has been 10 days since the purchase. Every time I raise a replacement request, the pickup agent never arrives. When I contact customer support and ask for the pickup partner’s contact number, they refuse to share it and only respond with apologies, without providing any proper resolution.
Additionally, a customer care representative named Harshit behaved very unprofessionally during the conversation. He did not communicate politely and abruptly ended the chat session without resolving the issue.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Cashify initially quotes a higher price…

Cashify initially quotes a higher price for your phone, but during pickup the delivery executive tries to find multiple faults-even when there are none-to reduce the price. The final offer is never the same as the quoted amount.

This feels misleading and wastes time. I would recommend being cautious and not expecting the quoted price to be honored.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Idiots and Liars

I wanted to sell my Iphone 7 series watch 45", from Bengaluru. Unable to arrange pickup from their website, i reached out to them for serviceable pin code/area.
2 weeks they dont know which area they serve which of their offline stores can acceept smart watches. Instead they want me to call/visit each of the stores in bengaluru and find out and their them complete address.

Hopeless to such idiocy, i decided not to move forward to deal with them.

NEXT DAY, i get email blaming me that I was trying to sell a product (unknown) to a random customer outside their store.
FACTS- I never visited any of the stores, I yearned for them to tell me which store was operational for week, I called one of the stores and was denied.

So they dont know what they are doing and out of nowhere they script this idiotic story or pin someone else story just to merely close the ticket because these useless people dont know where they are operational.

Additional interesting point:
For weeks they said they have pickup in Bengaluru. I shared screenshot of all pincodes 560001 to 560099 -( yes i did spend those 10minutes taking screenshot and zipped it )with clearly mentioning all these areas are not serviceable. Post that, the never uttered a word about pickup just ghosted the whole pikcup and area/pincode thing like it was never discussed....lol what a bunch of jokers!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

These negative reviews seem fake

These negative reviews seem fake. Have bought 4 phones and a MacBook Air over the last few years from them... Never had a single issue. Indian consumers really are impossible sometimes. I would recommend cashify easily . They literally have physical stores all over the country, you can just go into the store and check the products yourself.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Purchase iphone 11 pro max and they made fraud

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number se koi order nhi hua call lagti nhi bolte hai is number se order nhi hai to customer se bat nhi hogi . Mail kar raha hu kya samajh nhi aa raha hai

2 January 2026
Unprompted review
Rated 1 out of 5 stars

AVOID ....even as a last resort

AVOID ....even as a last resort.

Bought a Mi 11t pro with faulty battery which was draining very fast. Absolutely no help from customer care. They kept saying that it was refurbished so battery performance will be poor.
Wow! What a revelation! And here stupid me was thinking refurbished meant "restoring a used mobile to a fully working condition, even if it meant replacing older parts" as they keep shouting from rooftops, how "refurbished"is better than just used.

Personally I feel it's a total scam website with some pretty good advertising in YouTube and other media to make us fall into their trap.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience I have ever felt

Very very worst experience that I have ever felt here because the customer experience is not good also this is like a fraud because they valued smartphone the website very good but at the end of the valuation they valued only thousand rupees my phone actual valuation is ₹3000

22 December 2025
Unprompted review
Rated 1 out of 5 stars

“I sold my phone to Cashify for ₹7700

“I sold my phone to Cashify for ₹7700, but after all the delivery charges and the pickup agent’s commission, they only paid me ₹7500 into my account in Surat — and kept ₹200 without proper explanation. I expected a fair value, but the final payout was much less than what I was told online. Also, delivery charges and hidden deductions made the whole experience frustrating and disappointing.”

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience. They show higher prices but at your doorstep they offer almost 20% of money of the price they show on their website.
Worst experience ever !!! Not recommended at all what's so ever

17 December 2025
Unprompted review
Rated 1 out of 5 stars

The experience was very very worst ever…

The experience was very very worst ever I had in any service. The price shown while submitting sell request and the price they cut down by explicating illogical excuses. Also, an agent also don't follow the commited or scheduled timings at all including far lot of delays. Please hell out of this non-recommended service that I strongly suggest you.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time

Agent made me wait the whole day. Then after he came, he said my phone is global version so they dropped the estimate by 5 thousand. When I showed the calculation on the app then they agreed for the app amount. After one hour of inspection, I think better to sell directly if they going to waste so much time.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

They advertise one price on theBeware of Cashify’s practicesir…

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The reduction isn’t based on the phone’s condition (which matched the description provided online) but seems to vary depending on the manufacturer. What looks like a fair deal upfront often turns into a disappointing payout.

13 December 2024
Unprompted review

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