Cashino Reviews 21

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Casino
  2. Betting agency
  3. Gambling Service
  4. Online Casino or Bookmaker

Information provided by various external sources

At Cashino we offer the latest slots. Deposit £10, get £40 to play with. Or play live at one of our 150 venues.


Contact info

3.7

Average

TrustScore 3.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disgusting the way they treat…

Disgusting the way they treat customers! Spent over £1500.00 in the Newington place and the one on Leith Walk within a 3 week period. Was verbally abused by a drunk customer and because I defended myself, I was asked to leave. Decided to go to the one on Leith Walk and from the first visit, the fat and bald Scottish guy was so rude and unwelcoming. Because I complained about him, I was told today that I am barred. It's quite laughable as the place is always empty and I hardly think they can afford to bar good paying customers. The 2 regulars they have that spend about £40.00 a week each would hardly pay the bill for the toilet paper!!!!!! Hope the close down soon........

29 August 2022
Unprompted review
Rated 1 out of 5 stars

This place everytime I come I never…

This place everytime I come I never win.the staff always monitoring you.see how much you money in the machine.and take control by computer and by phone..the staff always rolling checking your machine and after that the machine never give..even you play a big amount nothing.you never win and machine give one time never again.

13 February 2022
Unprompted review
Rated 1 out of 5 stars

Horrendous!

Horrendous. These machines are meant to be entertaining. 80 £1 spins. No feature and biggest win was £2. That's not entertaining that's daylight robbery. I've self excluded. Do yourself a favour. Go in and self exclude before playing at all. You will be onto a winner!

31 July 2021
Unprompted review
Rated 3 out of 5 stars

Low chance of winning.

Staff are friendly and there is a good variety of games in my local branch. But wins are few and far between. I spun 60 times on the £1 spin machines and didn't win a single one, not even my pound back. The win rates seem incredibly low compared with the same machines in pubs or motorway service stations. This seems to be the case every time I go in. Maybe I'm just unlucky, or maybe their win rates are set much lower. Unsure if I will be returning.

14 July 2020
Unprompted review
Rated 1 out of 5 stars

This cashino is a pure scam there's a…

This cashino is a pure scam there's a free spins club and to get the maximum a week u have to spend 2500 to receive 1pound spins at 25 spins so I did that I've done it every week and wagered low and had 25 p spins and 50 p spins the week I wagered the 4912 pounds they I messaged then to confirm my spins which they said would be credited between 10 and 3 pm today then I left chat and they emailed me saying due to corona virus we've now excluded u from promotions for the future I asked if they had removed everyone's promotions they said yes then I contacted them again to confirm this which then they said we review player by player and remove promotions so there u have it the minute u wager the max ammount for free spins club they remove ur promotions these casinos are a disgrace and should be shut down I'm fuming

13 July 2020
Unprompted review
Rated 5 out of 5 stars

Love this casino!

I don't understand why this casino got such bad ratings. I normally play with William hill or sky Vegas who have gone awful since the Pandemic. I thought I'd try this casino after a recommendation from a good friend and i've had nothing but good wins & constantly hit the bonuses rounds on games! This casino also has great promotions! I won't be spending my money anywhere else!

1 June 2020
Unprompted review
Rated 1 out of 5 stars

Your sutton london branch is a joke

Your sutton london branch is a joke, i visited there to use my matchplay to be turned away because the manager wasnt present to authorise it when they were authorising other members matchplays. They said that i apprently use multiple accounts when i only use one. Since the new manager took over the place has gone down hill i used to be a regular in the branch but not no more they are rude and watch your every move even if i use matchplays on games that you cant take out the money you put in only what you win. They watch when you claim your winnings. The branch needs to investigated as its disgusting how customers are treated i should not be made to feel uncomfortable considering when you visit these places it should be fun. Cashino you need to sort out your sutton branch.

8 December 2019
Unprompted review
Rated 1 out of 5 stars

Joke of a casino

Joke of a casino - won't accept my bank statement as proof of address, even though it has an address and dated transactions, purely because my bank (RBS) doesn't issue statements with a date at the top of the statement itself, only within the transaction information. Never had a problem with this before. Clearly the people who work for them have no common sense. I don't know how they expect me to magic up a special bank statement from my branch, which is produced especially for me.

9 October 2019
Unprompted review
Rated 5 out of 5 stars

Very good site very good customer…

Very good site very good customer service fast payouts was verified without having to send photos of id which was great only downside was there are none of the big brands like rainbow riches or Montezuma but the slots they have are different and good fun.

29 June 2018
Unprompted review
Rated 5 out of 5 stars

This 5 star is in comparison to 20 …

This 5 star is in comparison to 20 other casino sites Ive tried and yes they really are that bad.
Its 50/50 and you do get random big wins when playing with cash as well as the bonus unlike other casino sites where you only get big wins when playing the bonus.
Cashino appears to be a fair casino site with some brilliant slots :)

13 June 2017
Unprompted review
Rated 5 out of 5 stars

Great site super fast withdrawals trusted casino !!!

I signed up and sent my verification documents and was verified in good time, chat helper was very good and the chat has an option to save your chat transcript which is good, I deposited with paysafevoucher but I checked before I did as some casinos make it hard for you to withdraw with paysafe not this site but all I had to do was send a screenshot of my account with the IBAN and BIC codes showing, so onto the games, lots to pick from my favourite games Netent are not there or Williams Interactive for Raging Rhino but having seen a review online for Magic Mirror i started with that, after a few spins I got a feature and it paid over 200/1 ! what a start I went on to get more big wins the Scientific games are good got a big win on Monopoly, Isoftbet games are not great and I did get ripped a bit by them, I took the sign up bonus and it is very good only 40 times the bonus which I managed tom play through with a a balance left of £1162 ! like I say I messed up by playing Basic Instinct as I was at £1550 and began playing that and it would just not pay at all I ended up on £5 a spin and got nothing, so once I got the bonus cleared I just took it out as I made a bit of a mess of things, my fault as I had played it earlier and seen the signs but for some reason went back to it ! grrrrr !! I made the withdrawal on Saturday night and it was processed on Sunday morning which was fantastic and they have a very good responsible gambling feature where if you set a loss limit so that say if you set at £100 a night you can only lose that and you cannot change for 7 days rather than most which is 24 hours so really good, a very good site and fair and honest only down side is no Netent or Raging Rhino ! user name on the site is xbigguyxxxx

14 May 2017
Unprompted review
Show reviews in all languages. (21 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look