Found machine in their sale and decided to purchase. Really good and fast service. I had a cheaper model with no control over volume so many overflow accidents. Also, water (despite company claims)... See more
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Company details
- #81 of 95 best companies in Kitchenware Shop
- #104 of 134 best companies in Appliance shop
- #165 of 196 best companies in Electronics store
About CASO Design UK
Written by the company


Combining Functionality with Aesthetics
CASO Design UK has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use. With modern technology, intuitive operation and beautiful design, we bring practicality and elegance to everyday life.
5 days a week* 2-Year Warranty*
Trust in our design and engineering. Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
Contact info
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, United Kingdom
- contact@casodesign.co.uk
- casodesign.co.uk
Replied to 14% of negative reviews
Typically replies within 1 month
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I’m really pleased with this product as…
I’m really pleased with this product as no waiting around for the kettle, just boiling water when needed.
Excellent Products & Service
Well designed and made with thoughtful extra functions. Appreciate the variable temperature settings for the water dispenser for brewing teas and coffee at the optimum temperature. The microwave is great, very smart looking and solidly made. It's also a grill or a convection oven as well as a microwave with a spacious rectangular base area rather than a round turntable.
Very quick delivery and prompt service…
Very quick delivery and prompt service great product
Brillant service and product
Speed & delivery
Great products
Easy to order for the first time promt delivery well made items prices are good
Great vacuum sealer
Great vacuum sealer, the bags are really thick as well, brilliant that the sealer can be charged rather than plugged in. This is going to save me a lot of money by keeping veg fresher for longer. After trying for the first time I came back and ordered more bags, I got a great discount as well.
Purchased the HW 770 hot water…
Purchased the HW 770 hot water dispenser, during the 6th cup, less than 24 hours old, the unit started burning and stopped dispensing hot water. Contacted Caso customer service who sent a return label, and in the message it stated that once received a replacement would be sent within 14 DAYS. All emails questioning this 14 days were ignored. Eventually insisted on a refund and per consumer rights. Absolutely rubbish customer service
No More Scrubbing
Great product. No more using silver foil or grease proof paper. Nothing sticks. Had a few baked on spills but they easily washed off without any effort. Well recommend.
The hot water dispenser works great.
The hot water dispenser works great.
The best feature is being able to run off just a few ml to 2.7l of hot water instead of having to heat a kettles worth.
The filters last longer than a well known brand used in water filters.
Extremely pleased user.
My purchase came the next day as…
My purchase came the next day as promised.Despite me then feeling a little apprehensive,putting it together etc,it has proved to be excellent. As someone who used to boil the kettle I'm sure my energy costs are lower.
Arrived in good time but was faulty…
Arrived in good time but was faulty leaking hot water from underneath phoned for advice no one answered the calls I made so sent e mail slow to respond, I was told to print returns label send back for a refund find that strange they did not ask if I wanted a replacement so I have purchased a different model
Hot water dispenser
The hot water dispenser I bought stopped working after a month. I contacted customer service, and they replied quickly and replaced it with a new one for me within one week.
Got my Caso water boiler and would…
Got my Caso water boiler and would never go back to a kettle well 😁
I recently bought an air fryer and…
I recently bought an air fryer and microwave oven from caso one word amazing products!!! dealing with straight from the company was a pleasure thank you
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