Having used your company before I keep returning regularly, as I know I will be looked after efficiency. The booking process was seamless from start to finish.Friendly knowledgeable staff and every de... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The service we got was outstanding. We booked our trip through Dawn Conway and she was brilliant. Nothing was ever a problem and her input and advice were spot on. We cannot thank her and Sharon enoug... See more
Company replied
Thank you Amanda Anderson for your patience n expertise. I went into Cassidy travels with a plan to join some U K members of our family for a hen's party in Rome. I also wanted to extend my holiday w... See more
Company replied
I've never used Cassidy Travel and I'm so glad I did this time around! WE've just booked our holiday and Rachel couldn't have been nicer and more accomodating. She helped us find a family holiday that... See more
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Company details
Written by the company
Ireland's #1 Travel Agents Irelands Award-winning travel experts: book your holiday with confidence. With over 40 years of experience, Cassidy Travel is Ireland’s leading local travel agent. Voted 2024 Irish Travel Trade Travel Agency of the Year
Contact info
24 Liffey St. Lower, North City, Dublin 1, D01 F1W1, Dublin, Ireland
- 0818 332500
- customerservices@cassidytravel.ie
- cassidytravel.ie
4.9
Excellent
18k reviews
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Reply from Cassidy Travel
Dear Noreen,
Thank you so much for your lovely review! We're delighted to hear that our team member provided great service and made your booking process straightforward. We appreciate your feedback.
Kind regards,
Cassidy Travel
Very helpful gentleman called Killian…
Very helpful gentleman called Killian made process simple and friendly
12 September 2026
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful five-star review! We're so pleased to hear that our team member made the process simple and friendly for you. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Sharon,
Thank you for your wonderful five-star review. We are delighted to hear that our team member was very helpful. Your kind feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
We're so happy to hear we met your expectations! We truly appreciate your kind words.
Kind regards,
Cassidy Travel
The assistant was more than helpful
The assistant was more than helpful, a really nice girl, so pleasant and organised everything for us.
4 September 2026
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful five-star review! We are so pleased to hear that our assistant was helpful, pleasant, and organised everything for you. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Fantastic service as always
Fantastic service as always, Ainie goes above and beyond each and every time and I could not recommend her enough. Really is one of the best..
11 September 2026
Reply from Cassidy Travel
Dear Catriona,
Thank you so much for your review! We're thrilled to hear that our team member consistently provides such fantastic service and goes above and beyond. We truly appreciate your high recommendation.
Kind regards,
Cassidy Travel
It's the personal touch of the agents
4 September 2026
Reply from Cassidy Travel
Dear Donal,
We are so glad you appreciate the personal touch our agents provide. Thank you for your wonderful feedback!
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Seamus,
We're so pleased to hear you found the booking process for your package to be very efficient. Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future!
Kind regards,
Cassidy Travel
Very nice customer service
Very nice customer service, value for money. much appreicated for your support.
11 September 2026
Reply from Cassidy Travel
Dear Jagan,
Thank you for your wonderful review! We're so pleased to hear that you experienced very nice customer service and found great value. We truly appreciate your support.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Sharon,
Thank you for your wonderful feedback! We're delighted to hear that you experienced such respectful and friendly service. We truly appreciate your kind words.
Kind regards,
Cassidy Travel
Amanda in Tallaght always looks after…
Amanda in Tallaght always looks after me and is always helpful.
11 September 2026
Reply from Cassidy Travel
Dear Patrick,
Thank you for your wonderful five-star review! We're so pleased to hear that our team member in Tallaght consistently looks after you and is always helpful. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Great experience
Great experience! Can't wait to go on our cruise for our honeymoon 🤩
4 September 2026
Reply from Cassidy Travel
Dear Kelly,
We're so thrilled to hear you had such a great experience with us! We wish you both a truly wonderful honeymoon cruise filled with unforgettable memories.
Kind regards,
Cassidy Travel
Dealing with Caoimhe who is very…
Dealing with Caoimhe who is very helpful and polite. Emails back very promptly. Got the best price from Cassidy Travel.
11 September 2026
Reply from Cassidy Travel
Dear Laura,
Thank you for your wonderful five-star review! We're delighted to hear that our team member was so helpful and polite, and that their prompt email responses were appreciated. We're also thrilled that you found the best price with us.
Kind regards,
Cassidy Travel
Lisa in The Pavilions shopping centre…
Lisa in The Pavilions shopping centre is a wonderful agent so full of Knowledge and guidance 10/10
11 September 2026
Reply from Cassidy Travel
Dear Jennifer,
Thank you for your very kind five-star review! We are so pleased to hear that your experience was excellent and that our team member provided such great knowledge and guidance. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Everything was great and the hotel was…
Everything was great and the hotel was great 😃👍
4 September 2026
Reply from Cassidy Travel
Dear Yvonne,
We're so happy to hear you had such a great experience and that the hotel we booked met your satisfaction! We truly appreciate your kind words.
Kind regards,
Cassidy Travel
Chloe was extremely helpful and found…
Chloe was extremely helpful and found my exact trip
4 September 2026
Reply from Cassidy Travel
Dear Audrey,
Thank you for your lovely review. We're delighted to hear that our team member was extremely helpful in finding your perfect trip. We appreciate your kind words and look forward to assisting you again.
Kind regards,
Cassidy Travel
Everything Was Made So Easy and Thank…
Everything Was Made So Easy and Thank You For This. Definitely Recommend and I Will Genuinely Use This Way To Book More Football Weekend Breaks 👍
4 September 2026
Reply from Cassidy Travel
Dear Mark,
Thank you for your fantastic review! We're so pleased to hear that we made everything easy for you and that you'd recommend us. We look forward to helping you book many more football weekend breaks in the future!
Kind regards,
Cassidy Travel
Very thorough explanation of all…
Very thorough explanation of all options and helpful in completing booking.
8 July 2026
Reply from Cassidy Travel
Dear Gary,
Thank you for your kind review! We're delighted to hear that you found our explanation of all the options thorough and our assistance with your booking helpful. We truly appreciate your feedback.
Kind regards,
Cassidy Travel
Quick response times and guidance on my…
Quick response times and guidance on my booking, felt i was interacting with real people even though everything was done online.
3 September 2026
Reply from Cassidy Travel
Dear Catriona,
Thank you for your wonderful review! We're so pleased to hear that you experienced quick response times and helpful guidance with your booking.
It's fantastic to know that even with everything done online, you felt you were interacting with real people. We truly appreciate your feedback!
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful feedback! We're so pleased to hear that you found our team helpful and enthusiastic. We truly appreciate your kind words.
Kind regards,
Cassidy Travel
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