While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Emergency locksmith service

Written by the company

Emergency locksmiths and car key provider. Gain entry to cars, houses, offices. Locks repaired and changed. Cars opened and keys made on-site. 24 hour service with no callout charge. Free quotes provided. 12 years experience


Contact info

2.6

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This guy is a complete joker and a time…

This guy is a complete joker and a time waster. Twice we arranged for him to meet me and I was hanging around no callback no text. Nothing but full of excuses. I'm surprised he makes a living hopefully he will be found out soon enough avoid him.

1 March 2024
Unprompted review
Swindon Locksmiths logo

Reply from Swindon Locksmiths

I have no record of this. I see you have a lot of other reviews. You should check your contact information as you've got the wrong company.

Rated 1 out of 5 stars

Avoid like plague

Avoid like plague, did a botched job, used a substandard part, damaged trims, did not put back parts and screws. Barrel failed after two days and when we called to complain he stopped answering his phone, blocked our numbers after paying him £480. A star is too much!

21 October 2022
Unprompted review
Swindon Locksmiths logo

Reply from Swindon Locksmiths

Just to clarify. An emergency call out was done on a DPD delivery van that was in very poor condition. The cowling was broken, you tried to blame me for this. The whole ignition unit needed changing. The van was stuck in the depot and needed to be moved in an emergency, which it was. You then said the next day the new ignition wasn't working which I found hard to believe. You also didn't mention you were fully refunded.

Rated 1 out of 5 stars

DONT USE THIS COMPANY BUNCHTHIEVES AND SCAMMERS LIARS

DONT USE THIS COMPANY BUNCH OF SCAMMERS AND LIARS! called a man called CRAIG to get my car opened as i dont have my blade inside my fob and they came and opened the car and cut me a new blade but cut a blade on not an original bmw blade and left. months later i tried the key as my car has sat and the battery went flat and i used the key and it didnt work! asked a mechanic and a locksmith and they said its not even the right cut for the car it was done wrong! called the locksmith and he denied everything and wouldnt even come down to check!!! after speaking to him for awhile he told me get another locksmith to come and get the work done and invoice him so thats what i did as i needed the car opened with a new blade. after sending him the invoice he (craig) and his company started to say we are not paying you back and said we will only refund you for just the blade that they made which was 35 but to open the car it costs 120 plus a new blade is 40! so they are saying they are not paying at all even with all the proof i sent them and have myself. DONT USE THEY USE CHEAP METALS THAT ARE NOT EVEN FOR YOUR ORIGINAL KEY AND DONT EVEN CUT THE BLADES PROPERLY CALL YOURSELF A LOCKSMITHS? RUDE COMPANY DONT EVEN HAVE THE GUTS TO SPEAK TO ME BUT JUST BLOCK MY NUMBER SAD COMANY AND THIEFS! NEVER USE!!!

16 August 2022
Unprompted review
Swindon Locksmiths logo

Reply from Swindon Locksmiths

You have the wrong company. There's no one called Craig.

Rated 5 out of 5 stars

I managed to lock my keys in my car and…

I managed to lock my keys in my car and was locked out my home. Rob was great as soon as I called him he came out and sorted it all out for me with no damage to my car. I cannot recommend him enough

26 January 2022
Unprompted review
Swindon Locksmiths logo

Reply from Swindon Locksmiths

Thanks for calling

Rated 5 out of 5 stars

Great!!!

Amazing service, locked my keys in my car. Retrieved them really quickly and cut me a spare too!

12 December 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look