Castle Dental Reviews 

181
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Dr. Ayana Cartwright, Castle Dental on Westheimer in Houston. Dr. Cartwright caused the loss of a tooth due to incompetence, negligence or malice. I have contacted her office several times but she h... See more

Rated 1 out of 5 stars

Very bad experience last time in. Was told things that were not true by staff and dentist. Wrote a lengthy note to corporate offices (no reviews) and never even received an acknowledgement of my... See more

Rated 1 out of 5 stars

Terrible experience, have been left in absolute agony after trying a teeth whitening product that was pushed on me by the dentist there. They refused that it could have anything to do with their produ... See more

Rated 1 out of 5 stars

I went to Castle Dental Pearland the receptionist were as cold as the office. Was there for 3 hours and they did nothing but X-ray and evaluations. First the receptionist showed me a paper with 0 bala... See more

Company details

  1. Health & Medical

Information provided by various external sources

Castle Dental, an affiliated brand of Smile Brands Group Inc., provides quality, full service dentistry at more than 60 locations in Tennessee and Texas.


Contact info

1.2

Bad

TrustScore 1 out of 5

181 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(181)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Feel so mutilated by this place

I hope everyone that goes to that place read the reviews first I have a horrible I mean horrible experience at the office and Indian Lake Hendersonville Tennessee the dentist put a shot on the nerve on my Jawbone I have three months now my ear is numb and draining and has a noise and for 3 weeks I cannot even brush my teeth and eat all because the dentist didn't know what he's doing those people are not license to work with humans I won't even take my dog to them God bless you all if you go there

25 August 2017
Unprompted review
Rated 4 out of 5 stars

The Sugarland clinic was very helpful …

The Sugarland clinic was very helpful in resolving my problems with the Rosenberg clinic. Sugarland staff was friendly and helpful. The dentist worked me in to speed up the process.Everyone was friendly and helpful

21 August 2017
Unprompted review
Rated 5 out of 5 stars

Great dentist office

Great dentist office. Extremely friendly staff and Doctor really explains everything that you need done! Very patient and caring dentist!

24 July 2017
Unprompted review
Rated 3 out of 5 stars

On the same page...

I felt like everyone was confused on what was going on and never communicated with me until the end. I just went for an exam, not even a cleaning.

22 July 2017
Unprompted review

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