Castle Motors Reviews 

Recently purchased a Porsche from Castle Motors and couldn't ask for better service. Jon has been great throughout the whole process. Highly rate the brand through the sourcing of some brilliant motors.
Would recommend and come back again in the future!

I live 250 miles away from Castle Motors but yet I found the whole purchase so easy and hassle free.
I liked a pre-owned Aston Martin DBX car on the Autocars/ Castle Motors website, and spoke to Dale over the phone. I paid a nominal £100 deposit online, and as promised, Dale removed the car from the online portal straightaway whilst I arranged to travel down for a test-drive. I flew to Newquay the next day, and was collected from the airport by Jon (in a Bentayga, no less !) for the 45 minute drive to Castle Motors. The car was exactly as advertised online, and I purchased it after a test-drive. I drove it the 5 hours back home.
The after-sales service too has been exceptional. The car came up with a suspension warning light the next day needing a recovery to the local Aston Martin dealership for repairs. The entire cost of the repair was borne directly by Castle Motors as part of their 3-month after-purchase warranty.
I would strongly recommend Castle Motors, and look forward to purchasing my next car too from them (they have an amazing collection of cars!)

Castle Motors were fantastic from the moment I first set eyes on my new car. Dean was helpful and friendly and went above and beyond to keep the car in storage until I was ready to collect. A small issue with the car once I had purchased was quickly put right. I am over the moon with my car and really can’t speak highly enough of the level of detail that goes into the pre sale preparation. I will definitely use Castle Motors again in the future.

This is the second vehicle I have bought via Jon at Castle Motors and I am once again very pleased with the personalised service prior to and after purchase. My father bought - and traded in- many vehicles over the past 20 years or so here and called it his toy shop. Its nice to know that nothing is too much trouble and there is no pressure to purchase.

I have gotten two cars now through Dale at castle motors. I have always had excellent service and he has always been keen to help me when I was looking for a new car.

Exceptional in every way. Such a great experience. Wouldn't ever buy a car from somewhere else.

Excellent service from start to finish

All the guys at Castle were great, this is the second car we have purchased from them and the whole experience was a pleasure. Any issues we have had have been handled and dealt with promptly, we will continue to stay in the Castle family in the future, the events they hold are great fun and really include their clients.

Great service once again from Castle Motors. The vehicles always look so good when you collect them. 4th time purchasing from them and wouldn't hesitate buying the 5th from there. Thanks Dale, always a pleasure to deal with.

We have just purchased our second used car from Richard at Castle Motors . He is such a great guy he is honest and trustworthy and fair and we feel safe purchasing a car from this family business.

We bought a yellow Jeep Wrangler Rubicon WR70BKY from Castle Motors in Dec 2024 for £40,000. I asked Dean Flood the salesman where they had got it from, he said it had been traded in on another car. That turned out to be untrue. Within a couple of weeks the car developed a few faults, which Castle Motors agreed to fix. They ended up having the vehicle for four weeks. One of the faults, an oil leak from the front axle, had not been fixed properly. Tony Manning the workshop manager told me that it would be repaired by Jeep themselves this time. That turned out to be untrue. The vehicle was with Castle Motors for another seven weeks being repaired, at this point we had owned the vehicle for 5 months and it had spent most of its time back at Castle Motors being fixed. Since the faults had developed within 30 days of purchase I asked for my money back, which they point blank refused, saying that I had agreed to the timescales for it to be fixed. Which is untrue. At this point we had completely lost confidence in the car and in Castle Motors and my wife had been with a car for months. We tried to get a value from We Buy Any Car and Motorway, but the latter said they were not interested as it had been stolen and recovered. Getting desperate, I employed the services of Rejectmycar.com to get our money back. It turned out the car had been stolen, damaged, VIN plate messed with, ran on false number plates, dubious mileage changes and then bought by Castle Motors from a Salvage auction, badly repaired by them, the front axle was clearly damaged, before being sold to us. Legally this should have been declared by Castle Motors when they sold it to us. We got our money back, but we are almost £10,000 out of pocket due to the costs of Rejectmycar, hire cars etc. DO NOT MAKE THE SAME MISTAKE WE MADE - DO NOT BUY A CAR FROM CASTLE MOTORS

I highly recommend this garage so much so, following a phone call with Dale Enquiring about a car and promptly receiving a thorough walk around video, I jumped in my car and travelled 250 miles from Birmingham. When I got there the car was everything it was meant to be and more; a beautiful Mercedes AMG E53 Cabriolet.
Pre checks made the transaction smooth, seamless and without complication. All cars are protected by warranty and if you wish you are able to extend at a very competitive cost up to 3 years.
I am absolutely thrilled with my purchase and the way I was given a real VIP treatment from Dale.

If Calsberg made garages, it would be this one.

Please keep up the great work. Because it was worth the travel to get to you.

Thank You!

Mr RWGreen

Before I purchased the car had asked about the tires and was told the tires were new. They were not and had two different brand of tires. Cooper on the front and Goodyear on the back. Asked if it had a manual that came with the car and a title and was told yes. But received neither. Took over a week to have the car delivered. Without the manual don't know how to operate different things in car. Without title I can't register the car in WI. I need both

Good Comms on a vehicle that came to our attention. Was able to set up an inspection & visit easily. Vehicle was presented on a clear inspection position. Access for inspection fully available. Our contact 'Ollie' was helpful and was not 'sales pushy'. Company helped with all paperwork on transfer, registration and taxing. Delivered to the door (nearly we live in the sticks). We recommend this long standing Cornish Company. Warning ! there are low flying (but stationary) Lightening Jets near the forecourt.

This was one of the most genuine, smooth and transparent interactions I’ve had with a trader or I would go as far as to say in any sales related area. I was kept informed and given genuine advice and information to help the sale to go as smooth as possible. I can tell that if needed I could always come back for help in the reasonable future of my car.
Would 100% recommend.

Sold my car to Castle Motors through Motorway. I thought they were brilliant, very efficient, very trustworthy, and did everything calmly and efficiently.

Being over 300 miles from Castle motors my car purchase was conducted by phone and online. The whole business from online viewing to personal conversations with Ollie was A1. The car arrived by transporter and was presented in exceptional condition
Thank you Castle Motors , this is how used car buying should be !

We purchased our new to us Jaguar helped by Ollie and completed our exchange of vehicles all on the same day. Ollie very kindly showed us around the very extensive site and various workshops within the area. Thank you Ollie for your help and great sense of humour. Our long journey home was a joy in the new car.

Troy and his family went above and beyond when selling Yorke his first car. Nothing was a bother. Highly recommended this great family business.

Brilliant from start to finish, whether buying or selling a car - this family run company are superb and no expense is spared with prepping cars, attention to detail, customer service and ensuring an all round good motoring experience. I have had a number of cars from Castle now and they have all been fantastic, on the one occasion there was a minor issue with the boot latch, they fixed it with very short notice at no expense. Highly recommend using Castle Motors whether you're after a first car or a hyper car!