Castlesfurniture Reviews 

814
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very impressed with advice and service provided in choosing mattress and its delivery,, All looks very nice in our bedroom. All solid wood, no flimsy draw base that fall out with weight. Delive... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service (as always). Love shopping with you and only wish we could buy everything!!! We are moving to Scotland shortly, so looking forward to decking the new house out, fingers cr... See more

Company replied

Rated 5 out of 5 stars

My experience was great. I have looked everywhere for some comfortable dining chairs for months but couldn't find the right size to fit under my dining table. Then a friend recommended Castlesfurnitur... See more

Company replied

Rated 5 out of 5 stars

I was impressed with the selection of oak furniture and the quality of service I received. The delivery time was a bit long, but it was clearly communicated before I made my purchase, so there were no... See more

Company replied

Company details

  1. Home Furniture Shop
  2. Bed shop
  3. Bedroom furniture shop
  4. Furniture Accessories
  5. Living room shop
  6. Mobility equipment supplier

Information provided by various external sources

Castles Furniture is Portsmouth's biggest & best furniture showroom and online store, home to classic furniture and quirky furnishings. Quality products at affordable prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

814 reviews

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1-star

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4.9

All reviews

(814)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thrilled with the quality of these…

Thrilled with the quality of these dining chairs and even more impressed with the secure packaging and delivery.

19 December 2023
Unprompted review
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Reply from Castlesfurniture

A massive thanks for the 5 star review Harriet :-)

Rated 5 out of 5 stars

Good guys

Good guys, great service.
Good choice.

Will use again.

21 December 2023
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Reply from Castlesfurniture

Thanks for the lovely review Scott, sorry again that it took a little time to get this one over the line and thank you for your patience. Happy New Year to you and you're loved ones and all the best for 2024. :-)

Rated 5 out of 5 stars

Dining table and chairs

Lovely showroom,knowledgeable and great service from start to finish

21 December 2023
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Reply from Castlesfurniture

Thanks you so much for the top review Tania, we really appreciate it. Happy New Year to you and you're loved ones and all the best for 2024. :-)

Rated 5 out of 5 stars

Friendly

Friendly, knowledable people. Good price. Nice quality furniture.

20 December 2023
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Reply from Castlesfurniture

Thank you so much for taking the time to write us a great review Mr and Mrs Dunn. We really appreciate it. Happy New Year to you and you're loved ones and all the best for 2024. :-)

Rated 5 out of 5 stars

Very friendly

Very friendly, professional and helpful! Great guys! 👍👏

20 December 2023
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Reply from Castlesfurniture

Thank you for the review :-) We really appreciate it!

Rated 5 out of 5 stars

bedroom furniture

Once again I ordered more furniture { bedroom furniture } this time, The cabinets are superbly made looking great in my bedroom. Castle Furniture Cosham Hants. I cannot recommend them enough.

18 December 2023
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Reply from Castlesfurniture

Thanks for the lovely review (again!) Mrs Faithfull :-)

Rated 5 out of 5 stars

Great service & value

Great service & value. The team at Castles Furniture made no promises but said they would try to get our cabinet to us before Christmas & it arrived on Wednesday 20th. Well done & many thanks for your usual "service with a smile".

20 December 2023
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Reply from Castlesfurniture

Thanks Terry :-) And we're happy that it all got sorted so quickly!

Rated 5 out of 5 stars

Top Knotch.The products are of such good quality

The products are of such good quality & of reasonable price
The guys are extremely friendly and knowledgeable.
I have bought many items from Castles and am very pleased to have them in my home.

20 December 2023
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Reply from Castlesfurniture

Cheers Toff :-) We look forward to seeing you next time!

Rated 5 out of 5 stars

Friendly helpful and really well priced…

Friendly helpful and really well priced and high quality products.
An absolute gem of a place that I didn’t even know existed! A real find!

20 December 2023
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Reply from Castlesfurniture

So glad you found us Julia :-) And a big thankyou for the lovely review!

Rated 5 out of 5 stars

Always have a great service when using…

Always have a great service when using castle furniture. We are returning customers and only use them when buying specialised bits of furniture we want we always get what we want without any problems thankyou

1 December 2023
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Reply from Castlesfurniture

Thanks for the review Brian, it's very much appreciated :-)

Rated 4 out of 5 stars

A very happy customer

On visiting the store I was greeted warmly and asked if I needed any help. On receiving the delivery of a unit I felt it was not quite right for my room but the company agreed I could exchange the unit for something better. I am very pleased with the customer service and would recommend them to others.

15 November 2023
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Reply from Castlesfurniture

Thanks for the review Jackie :-) Doing the right thing is always the right thing to do.

Rated 5 out of 5 stars

Hidden gem

Very helpful staff, our chairs were delivered sooner than expected. Very good product and price. Not obvious from the outside that this great furniture shop is there.

8 November 2023
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Reply from Castlesfurniture

Thanks for the lovely review Christine :-) We are so glad you found us and look forward to seeing you again soon!

Rated 5 out of 5 stars

Good service

Delivery on time driver helpful doing more than required

6 November 2023
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Reply from Castlesfurniture

Thank you for the review Sally :-) We like to help!

Rated 5 out of 5 stars

Great range of furniture

Great range of furniture, some unusual pieces that you don't see in every shop. Helpful, friendly staff.

11 November 2023
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Reply from Castlesfurniture

Thanks for the lovely review Chris :-) It seems we do like quirky!

Rated 5 out of 5 stars

Great choice

Great choice, good quality and great service

4 November 2023
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Reply from Castlesfurniture

Thanks for the review Geoffrey :-) And we are really happy we had just what you wanted!

Rated 5 out of 5 stars

Good service

Friendly staff , they understood the products they were selling good advice on our needs . Not pushing us to buy. Would shop again

8 November 2023
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Reply from Castlesfurniture

Thanks Brenda :-)

Rated 5 out of 5 stars

A good experience again.

A good experience all of the staff are very helpful . We have used Castles before and there furniture is good quality and the prices are excellent.

1 November 2023
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Reply from Castlesfurniture

Thanks Martin :-) See you again soon!

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