Castlesfurniture Reviews 

814
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very impressed with advice and service provided in choosing mattress and its delivery,, All looks very nice in our bedroom. All solid wood, no flimsy draw base that fall out with weight. Delive... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service (as always). Love shopping with you and only wish we could buy everything!!! We are moving to Scotland shortly, so looking forward to decking the new house out, fingers cr... See more

Company replied

Rated 5 out of 5 stars

My experience was great. I have looked everywhere for some comfortable dining chairs for months but couldn't find the right size to fit under my dining table. Then a friend recommended Castlesfurnitur... See more

Company replied

Rated 5 out of 5 stars

I was impressed with the selection of oak furniture and the quality of service I received. The delivery time was a bit long, but it was clearly communicated before I made my purchase, so there were no... See more

Company replied

Company details

  1. Home Furniture Shop
  2. Bed shop
  3. Bedroom furniture shop
  4. Furniture Accessories
  5. Living room shop
  6. Mobility equipment supplier

Information provided by various external sources

Castles Furniture is Portsmouth's biggest & best furniture showroom and online store, home to classic furniture and quirky furnishings. Quality products at affordable prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

814 reviews

5-star
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1-star

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4.9

All reviews

(814)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love these bedside tables

Love these bedside tables. Great range of sizes to ensure best fit. The usual first rate service from everyone at Castles. 👍

29 February 2024
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Reply from Castlesfurniture

So glad they we could help again and a big thanks for the lovely review :-)

Rated 5 out of 5 stars

Great Quality Furniture

A fabulous showroom with a large selection of great quality furniture. The team are always very helpful and I have bought many pieces throughout the years from them.

1 March 2024
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Reply from Castlesfurniture

Thanks you so much for the 5* review guys! We really appreciate you taking the time to write this. :-)

Rated 5 out of 5 stars

Fantastic service and we are delighted…

Fantastic service and we are delighted with our new table. Thank you

15 March 2024
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Reply from Castlesfurniture

Thank you so much for the great review and it's really nice to hear you love your new table! Thanks again :-)

Rated 5 out of 5 stars

Furniture

Love this shop in Cosham so well looked after the guys in there .
Extremely helpful and friendly.
Delivered on time and really pleased with furniture !!!😊😊😊

21 February 2024
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Reply from Castlesfurniture

Thanks for the lovely review and kind words Sue :-) We really appreciate it.

Rated 5 out of 5 stars

Great experience

Very helpful team, giving advice without being pushy.
Excellent quality bed, delivered with care and well within the estimated delivery date. Thank you

8 December 2023
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Reply from Castlesfurniture

Thanks for the kind words Christine :-) We really appreciate it.

Rated 5 out of 5 stars

Bar stools

Great service

7 February 2024
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Reply from Castlesfurniture

Thanks for the review Zoe :-) we really appreciate it!

Rated 5 out of 5 stars

Great service

The delivery was on time dispute the distance and the team were very efficient and friendly. The wardrobe and units are immaculate and we are very pleased with the quality.

14 December 2023
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Reply from Castlesfurniture

Thanks so much for the lovely review Nikki :-) We are so glad we could make it happen for you, and it made for a nice day out for our delivery team!

Rated 5 out of 5 stars

Lovely Dressing Table

Lovely dressing table bought in the sale.
The Man was very helpful and was delivered on time on the date agreed

17 January 2024
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Reply from Castlesfurniture

Thanks for the kind words Sue :-) We look forward to seeing you again sometime soon!

Rated 5 out of 5 stars

Trustworthy and professional

These people are very friendly and helpful
Nothing is too much trouble
Excellent service and good quality furniture
Definitely would recommend them

11 January 2024
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Reply from Castlesfurniture

Thank you so much for the lovely review Betty. Flattery will get you everywhere with us ;-) We're looking forward to seeing you in a few weeks with you next piece!

Rated 5 out of 5 stars

Great delivery service

Great delivery service, from castle furniture. The team where so helpful and pleasant when delivering my couch. From arriving on time, to dismantling the couch, carrying it upstairs and re-assembling the couch all three of the team where friendly and helpful.

15 January 2024
Unprompted review
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Reply from Castlesfurniture

Thankyou for the lovely review Shelly :-) We really appreciate it!

Rated 5 out of 5 stars

Staff were so helpful. Great service.

Staff were so helpful. When the clock purchased proved to have a fault it was replaced with no quibble immediately. Now we know fantastic range of items stocked will definitely return.

5 January 2024
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Reply from Castlesfurniture

Thanks for the kind words Sarah :-) Was great to meet and look forward to seeing you again soon!

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