Catered Ski Chalets Reviews 

271
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

So far so good. I have just booked a catered chalet for Easter next year with Will Coleman. He has been very helpful and his communication has been excellent. Lets hope the trip goes as smoothly as... See more

Rated 5 out of 5 stars

We are a group of 14 which can sometimes cause problems, but after speaking to Claire i soon realised nothing was too much trouble. I gave her a long list of our requirements & the chalets she short... See more

Rated 5 out of 5 stars

Flora helped us find a holiday for February 2021. She came up with good suggestions based on our dates and recommended one we hadn’t actually considered as we’re not aware of it but have now booked as... See more

Rated 5 out of 5 stars

I gave Catered Ski Chalets a pretty impossible task, to find a ski holiday for our group at very short notice and my operative (Kirstie) responded brilliantly. Within 48 hours we were booked and re... See more

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4.9

Excellent

TrustScore 5 out of 5

271 reviews

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4.9

All reviews

(271)

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Rated 5 out of 5 stars

Helpful, organised and saves you time!

Just booked a skiing holiday with Kirstie and have been very impressed with Interactive Resorts. Kirstie was very helpful in listening to our wish list and helping us find the best holiday for our budget and requirements. As IR act as an agent they can find the best holiday which saves you trawling through all the various options out there. The booking process was easy and the Client Space is well organised. No hidden charges either. Would recommend.

12 April 2019
Unprompted review
Rated 5 out of 5 stars

We've just booked a holiday through…

We've just booked a holiday through Emily who was most helpful and patient with all my questions. I was most impressed that she had actually taken note of all my groups requests and found us a chalet that covered them all. Quite a mean feat I'd say! We can't wait to go on the holiday and feel very confident that we'll be able to leave as glowing a review on return as I am having only just booked. Thanks Emily :)

9 April 2019
Unprompted review
Rated 3 out of 5 stars

Tignes in Lys Martogon.

I booked a holiday for my 2 sons. They were going with 2 friends who had previously booked with your company but the hotel was full. I was first offered accomodation in the same village but at a much higher price. Then offered a different village at a similar price and finally offered a chalet across the road from their friends at a very similar price to theirs. The chalet was excellent and they had a great holiday. Just a shame Jasmine was reluctent to find the final accomodation without being told "same price same village or not going." I appears she just wanted to take easy way to book.

27 March 2019
Unprompted review
Rated 5 out of 5 stars

Catered Chalets were Great

Just secured a last minute Easter Skiing Holiday for the family. I must say given the range of different ski companies and having talked to quite a few of them, that talking to Jack at Catered Chalets made it so much easier. I liked that he followed up with me and that nothing was too much trouble.

22 March 2019
Unprompted review
Rated 5 out of 5 stars

Ski Trip 2020

We have just booked our Ski Trip for next year to Alp D’Huez through Charlie who we found to be very helpful and informative. This made it much easier for us to choose the right resort etc for us. We would definitely use the company again and would happily recommend 👍⛷

21 March 2019
Unprompted review
Rated 4 out of 5 stars

Good value & good experience

Booking experience was great. Chalet was good value. Terrible experience in and out of Grenoble airport which seems common. No rep on the coach back which would have been helpful. Exceptionally long transfers, way longer than anticipated.

18 March 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Had a rather large booking with different requirements and needs. Asked Emily countless questions throughout and she was always polite, informed and quick to respond. Would definitely book through Emily again!

14 March 2019
Unprompted review
Rated 5 out of 5 stars

Extermely efficient and very helpful

Extremely efficient and very helpful. I was being helped by Rhian who was constantly in touch helping cater to our needs. None of the other companies I contacted provided such level of service.

11 March 2019
Unprompted review
Rated 5 out of 5 stars

Just wanted to drop a quick note to…

Just wanted to drop a quick note to thank Emily and the team in helping us in finding a chalet. As a large group with children it’s fairly difficult to find the right resort coupled with right chalet, but Emily helped us do exactly that - many thanks Alastair

11 March 2019
Unprompted review
Rated 5 out of 5 stars

Flora looked after us just perfectly

Flora looked after us just perfectly! She even managed a little bit of detective work and linked our two independent enquiries together :) (myself and a friend started researching holidays to see what we could find) We ended up with the holiday we wanted at the best price around.

8 March 2019
Unprompted review
Rated 5 out of 5 stars

We are a group of 14 which can…

We are a group of 14 which can sometimes cause problems, but after speaking to Claire i soon realised nothing was too much trouble. I gave her a long list of our requirements & the chalets she shortlisted for us all met them!!
The chalet we've booked more than exceeds our specifics & booking was made very easy, would definetely recommend Claire & her team for group bookings, many thanks for your knowledge & patients.
You will be our first call for future holidays, thanks again!!

7 March 2019
Unprompted review
Rated 5 out of 5 stars

I use Georgia to book my ski holidays…

I use Georgia to book my ski holidays through Interactive Resorts. She is patient, kind and very understanding of my ski holiday requirements as I go skiing by myself. She has picked me a fabulous resort with lots of blue and green runs right down into the village of Les Deux Alpes.
I am impressed with Interactive Resorts and especially Georgia as both go the extra mile to help me find great ski resorts and lovely catered chalets to stay in.

4 March 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service!

I’ve just booked our new year skiing holiday for my family of 5 and the first thing I wanted to do was write a review if one of the best customer service experiences I’ve had in an indredibly long time! It’s been a dream for a few years to go skiing for NY and with the help and patience from both Jasmine and Georgia I can finally say we’re going and have never felt more confident about booking a holiday.
I feel totally assured that Jasmine and Giorgia have listened to all my requirements (and answered numerous questions!!!) and found me the best holiday for myself and young family!
It’s a big decision and there are so many resorts and accommodations to choose from and I couldn’t have asked for a more experienced and helpful service from both the girls - if this is the success I believe it to be I will be booking with you every year!
Thanks again!

1 February 2019
Unprompted review
Rated 5 out of 5 stars

Jasmine did the perfect job to help us…

Jasmine did the perfect job to help us nail this last minute deal. Patient in answering my questions (having to go repeatedly back to the operator, because I was not organised) and then efficient and thorough in the last process steps. Thank you very much Jasmine !

1 February 2019
Unprompted review
Rated 5 out of 5 stars

I was looking for an all inclusive…

I was looking for an all inclusive package at a reasonable price. Georgia Greenwood sent me a number of options even though my requirements were very specific. Having reviewed other options from other companies, I felt the advice and options that Georgia had provided were better than any other and subsequently booked my march ski trip through her.
Thank you for your help!
Josh

31 January 2019
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Really helpful! I opted to talk via email due to work commitments and Matthew Arrowsmith was there to help at all times. I had many questions to ask but he was not phased and replied with great detail.
He put my mind at ease and we went through with the holiday booking.
Thank you Matt.

30 January 2019
Unprompted review

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