Catsoft Reviews 158

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I bought a Microsoft Office product and everything worked out perfectly! The software came with a link and detailed instructions on uninstalling, removing prior licenses, and installing the new produ... See more

Rated 5 out of 5 stars

Searched and reviewed and selected CatSoft as my source. Purchase was straightforward and simple although the software download was a bit confusing with the follow-up emails. The product was exactly... See more

Rated 4 out of 5 stars

You have a good guy, named Joe, on Catsoft's Chat line--today, April 10th. Joe was very helpful to my slow-and-dulled mind. At 73, anything techie or computer-focused now has become challenging to m... See more

Rated 5 out of 5 stars

Daniel made this experience great. He was very calm where I was not at the beginning after three attempts trying to resolve this issue. He immediately recognized the problem and went ahead and took t... See more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

158 reviews

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Rated 5 out of 5 stars

Eric @Catsoft

Eric instantly resolved my question on MacOS compatibility, where previous suppliers have suggested I contact Microsoft for confirmation. Excellent customer support from Catsoft.

5 May 2023
Unprompted review
Rated 5 out of 5 stars

VERY IMPRESSED!

Purchase on website was very easy to complete. Best though was when I had a question after purchase and download, I received a VERY prompt response to my email question, and then found Anne on Chat tremendously helpful with the installation process. With other companies, this can take hours. Anne handled this quickly and painlessly. Great job all around. Wish others would follow your example.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Daniel was amazing

Daniel was amazing! After purchasing a software and my computer system being too low for it, I had not much faith that it will work. He stayed with me for about one hour, waiting with me and guiding me through. It finally worked! I am very happy with this purchase and their costumer support. Thanks again Daniel!

24 March 2023
Unprompted review
Rated 5 out of 5 stars

Affordable pricing and quick delivery

The digital product I ordered arrived within a few minutes. I thought at first that there was a mistake in the order but it turns out I got a free upgrade for my product after asking customer support. So overall, the pricing is very affordable and the customer support service was prompt and helpful throughout my experience.

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Daniel was both knowledgeable and…

Daniel was both knowledgeable and patient. He is an excellent communicator and recognizing my frustration with the Microsoft process, he connected with my computer and walked me through the installation. Very pleasant man and a delight to deal with

4 March 2023
Unprompted review
Rated 5 out of 5 stars

I called in on Friday, 2/24/2023 for assistance to install Microsoft 2019 on my new computer. Daniel is very professional and knowledgeable. Daniel walked me through the install process.

Daniel is very professional and knowledgeable. Daniel assisted me to successfully complete the installation of my Microsoft 2019 application. Daniel also sent me a link on how to transfer my bookmarks from my old computer to the new one. Great job! Thank you

26 February 2023
Unprompted review
Rated 5 out of 5 stars

Daniel was most helpful

Daniel was most helpful. I have been in IT for over twenty years, it's hard to find a gem like him. He resolved my issue, and was very patient.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

A Genuine Commitment to Service - and Very Patient, Too.

OK, I'm a first-time customer with CatSoft buying an upgrade Microsoft Office system for my older MacBook Air. The purchase was smooth, but my initial installation attempts were a disaster compounded by Microsoft's complex steps to accept the product keys etc. I was very disappointed, but CatSoft's service turned it around by providing quick installation links and step by step instructions to help this aging 'Boomer' get online. CatSoft's commitment to service is genuine. I highly recommend this company.

25 January 2023
Unprompted review

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