I have mixed feelings about cbdoil.co.uk. While their products, like the gummies, have been useful for my chronic knee issues, the customer service is extremely lacking. I had a leaking vape issue, an... See more
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See what reviewers are saying
Still waiting on a bottle of Orange County Vape liquid, no reply from Customer service, could it be Royal Mail who knows I checked online, there was no Strikes stated. I was really hoping to try a Hig... See more
The delivery was fast but the driver took an entire picture of me and my child and that was really upsetting! The product itself maybe is helping other people, but for me just huge migraine! I started... See more
This particular oil was recommended to me by a friend and I must say it was the best advice I’ve had for years. I have osteoarthritis and it had an almost instant effect, and so much so that I keep gi... See more
Company details
Information provided by various external sources
CBD Oil UK is the leading online retailer to buy CBD Oil products at a cheap price. Buy the finest quality cannabis oils now!
Contact info
4 Admiral Way, SR3 3XW, Sunderland, United Kingdom
- info@cbdoil.co.uk
- cbdoil.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Fast delivery and well worth buying
Item arrived squashed with oil leaking
Item arrived squashed with oil leaking. Tried to contact them multiple times with no reply, contacted there sister company gosmokefree, nothing either.
Will be doing a chargeback.
Item not received
Ordered item on 2 January.
Received email from DPD on 5th to advise that they had received the parcel for delivery.
Item still not received by 12th so messaged both DPD and yourselves asking when I should expect to receive item.
Still no reply from either company and no item received.
Very unhappy. Can't seem to get any response from company and now out out of pocket.
Really helped with my sleeping pattern
Really helped with my sleeping pattern. Shall be ordering some more.
2nd time of ordering
2nd time of ordering and this time had the product with in a few days 👍
No leaking this time as the other one I had no longer works 😭😭
I will order another though 🤞it'll be fine otherwise I won't order again
Nothing like Northern Lights and weak.
Definitely not the correct strength and has no resemblance to Northern Lights whatsoever. Bland, normal, weak CBD.
The CalyFX is standard. Decent enough and helps you to nod off. Much stronger than the Northern Lights.
Very Efficient
Order arrived damaged no reply from…
Order arrived damaged no reply from seller and therefore reported them to credit card company.
Fast delivery and product as described
My order didn’t turn up
Sleeping Better.
I feel the oil has definitely helped me sleep a bit better,I’ve had insomnia for over 30 years,I feel it’s helping me sleep better and a bit longer.
Messaged about product not working
Messaged about product not working, and hoping for a refund and never received anything back
The two vapes I ordered did not work I…
The two vapes I ordered did not work I did contact customer services with no response
Dodgy company
Sent me a vape that leaked and did not work. Messaged them twice about this and had no response. No phone no. To call them. Sent item back using address on website and it came back to me as the address is unknown. Lots of better and legit companies out there selling cbd products
Stay away really poor customer service…
Stay away really poor customer service paid £50 for a vape that didn’t work and no response from the company to renew or refund. Terrible experience
Wasn’t delivered
Wasn’t delivered, company have not answered my emails asking for refund or to be resent item
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