CDS Logistics, Vehicle Transport & Secure Storage Reviews 

189
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for being completely punctual, providing detailed updates, and ensuring a remarkably smooth process from start to finish. Many people highlight the exceptional communication regarding arrival times, which makes planning the entire day entirely stress-free for everyone involved. Consumers are also exceptionally happy with the staff, noting that drivers are consistently polite, highly professional, and exceptionally helpful during vehicle handovers. People deeply appreciate the thorough explanations of all vehicle controls, along with the extra care taken to ensure complete satisfaction before leaving the location.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as exceptionally... See more

Delivery service

Customers report highly positive experiences with delivery service, highlighting exceptional communication... See more

Service

Clients share positive opinions on service, highlighting careful, precise, and helpful interactions during... See more

User experience

Users describe positive interactions with user_experience, highlighting smooth collections and efficient... See more

Product

Reviewers express great satisfaction with their product. Consumers highlight that vehicles arrive on time and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ozzay's communication was perfect, he contacted me the day before to arrange delivery and kept me updated on the day with the expected time of arrival. He was considerate to mu neighbours, with who... See more

Company replied

Rated 5 out of 5 stars

Ozzay has been fantastic. Tried calling the day before delivery but I couldn't answer at work so left a message. On the morning of delivery kept me informed and gave a precise time of delivery so I co... See more

Company replied

Rated 5 out of 5 stars

Ozzay went above and beyond when delivering my new car. He rang me on his day off (a Sunday) to confirm he would be delivering the car tomorrow and to arrange a time. He was flexible, friendly and r... See more

Company replied

Rated 5 out of 5 stars

Great delivery from Ozzay. After an initial call the day before the booked delivery, to discuss the delivery time, I then received a text on delivery day to say he was on his way. Easy going friendly... See more

Company replied


Company details

  1. Vehicle Shipping Agent
  2. Vehicle Storage Facility
  3. Car Wash
  4. Electric vehicle charging station
  5. Transportation service

Written by the company

Looking for secure vehicle storage in Darlington, Durham and Newcastle? You've come to the right place. With over 10 years of trusted experience, we specialize in secure car storage, vehicle transport, vehicle registrations, and a full range of towing services — including towing trucks available 24/7. Whether you need short-term or long-term vehicle storage, our secure facility in Darlington, Durham and Newcastle ensures your car is kept safe, protected, and monitored around the clock. Need to move your vehicle? Our professional vehicle transport team handles every car with care, whether it’s across town or across the country.


Contact info

4.9

Excellent

TrustScore 5 out of 5

189 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(189)

165 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.

Ozzay (also known as Jeremy Clarkson) delivered my new car on his trailer, and the whole experience was fantastic! The day before delivery, he reached out to let me know he would be handling it and gave me an estimated arrival time. On the day, he sent a few updates, which was incredibly helpful for planning my busy schedule. When he arrived, Ozzay was friendly, courteous, and went out of his way to help with everything I needed. Excellent service—I really enjoyed meeting you!

6 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your fantastic review! We’re delighted to hear that Ozzay (a.k.a. Jeremy Clarkson!) made your delivery experience such a positive one. Clear communication and helpful updates are exactly what we strive for, and it’s great to know this made things easier for your busy schedule. We’ll be sure to share your kind words with him — he’ll be thrilled!

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Service was fabulous

Service was fabulous, Ozzay was very efficient and the car was delivered on time and the handover was very good. Thank you

4 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your lovely feedback! We’re so pleased to hear you were happy with the service and that Ozzay ensured your car was delivered on time with a smooth handover. We’ll make sure he hears your kind words — and we truly appreciate you choosing CDS Logistics!

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Great service and great communication…

Great service and great communication from our delivery driver Ozzay! Contacted me on a Sunday the day before to let me know he had my car and that he was aiming to be with me between 7 & 12, called again the next morning to say he was leaving and would be with me just after 10 which he was, even rang me when he was an hour away. Delivered the car explained everything and he even made the dealer clean it again because he wasn’t happy with it! Cheers Ozzay!

28 July 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your amazing feedback! We’re thrilled to hear that Ozzay kept you updated every step of the way and went the extra mile to make sure your car was delivered in perfect condition — even arranging for it to be cleaned again. That’s the kind of care and attention we aim for with every delivery. We’ll be sure to pass your kind words on to him — he’ll be delighted!

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Very friendly and helpful guy

Very friendly and helpful guy. Telephone calls and text to arrange delivery. Arrived at the specified time and took time to ensure everything was perfect. Great service, would totally recommend

1 August 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your wonderful review! We’re so pleased to hear that our driver was friendly, helpful, and made sure everything was perfect for you. Clear communication and punctual delivery are very important to us, and it’s great to know we met your expectations. We truly appreciate your recommendation!

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Fast and efficient.

Delivery of new car was fast and efficient with Peter. Communication prior to delivery was great, and estimated arrival time was updated efficiently prior to delivery. Nice fella, who told me about the car and was happy to answer any questions. Would highly recommend CDS Logistics.

29 July 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your kind review! We’re delighted to hear that Peter provided fast, efficient delivery and kept you well-informed every step of the way. It’s great to know he took the time to go through the details of your new car and answer your questions. We truly appreciate your recommendation and look forward to assisting you again in the future!

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

A guy called Anthony delivered my car…

A guy called Anthony delivered my car absolutely superb service from him. He explained all the controls that I needed to know and great customer service. Kept me updated with delivery times.

25 July 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi jayne,

Thank you for the great feedback! We're thrilled to hear Anthony provided such superb service. Taking the time to explain the car's controls and keeping you updated on delivery timings is exactly the level of care we aim for.

We'll be sure to pass your kind words on to Anthony — he’ll really appreciate it! If you ever need us again, we’ll be more than happy to help.

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Thank you CDS

Thank you CDS, so helpful and easy to deal with. I gave the details of my car and where it needed collecting from and the delivery details and that was it. They handled the rest. I am very happy with the service I received from them, communications from start to finish. I would use these guys again and recommend them to anyone.

25 July 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Mr. Stephen,

Thank you so much for your kind words! We're really glad to hear that the process was smooth and hassle-free for you. Once we had the collection and delivery details, it was our pleasure to handle everything from there.

It means a lot to know that you were happy with our service and communication throughout. We truly appreciate your recommendation and would be more than happy to help again in the future!

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

Great delivery and service

Great delivery kept me updated with times and took time to show me round the car

Ozzy was fantastic and really helpful

17 July 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi Matthew Donnelly,
Thank you so much for your kind words! We're glad to hear that everything went smoothly with your delivery and that you felt well-informed throughout the process. Ozzy will be especially happy to know you appreciated his help and the time he took to walk you through the car.

If you ever need anything else or have more vehicles to move in the future, we’re always here to help!

Best regards,
The CDS Logistics Team

Rated 5 out of 5 stars

5 Star Car Transport

Fantastic car transport Service from CDS, after the Initial enquiry all I needed to do what tell them what car was being collected, where from and a point of contact for the collection, they handled the rest, they also managed to find a space to get it back quicker than anticipated. Overall I am more than happy with everything, communication was great from start to finish. I would be more than happy to use these guys again.

11 July 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Hi JP,

Thank you for taking the time to leave such a fantastic review! We're so pleased to hear that you had a smooth and stress-free experience with our car transport service. Once we had the details, our goal was to make the rest as easy as possible for you — and we're glad we could get your vehicle delivered quicker than expected!

We really appreciate your kind words about our communication and service, and we'd be more than happy to help you again anytime in the future.

Best regards,
The CDS Logistics Team

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