Cecilie's Reviews 

4,777
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The overall experience was great. The staff accommodated us earlier than our booked time for both our lunch and minigolf sessions. It's great that the parking is free the entire time, although the loc... See more

Company replied

Rated 5 out of 5 stars

Cecilies is a great place to be for all the right reasons. Great facilities, real bowling, an outstanding minigolf ,course and fun machines to play with, great food and drinks, small but good menu - t... See more

Company replied

Rated 4 out of 5 stars

A fun hour bowling...it would have got 5 stars but the system didn't work & we couldn't get the lane set up for the first 15 mins - lots of walking backwards & forwards. It was eventually sorted but... See more

Rated 4 out of 5 stars

Great atmosphere and even though we went on a busy night the place is well organized so it doesn't feel like it's overcrowded. Could use a bit more flexibility with food provision though as if one nee... See more

Company replied

Company details

  1. Amusement Centre
  2. Bowling Alley
  3. Hamburger restaurant
  4. Live Music Bar
  5. Miniature golf course
  6. Sports bar

Written by the company

Underholdning for alle. Hos Cecilie's finder du minigolfpark, bowling, shuffleboards, pool, billard, air hockey, bordfodbold, elektronisk dart, sportsbar og café. Vi befinder os i Herlev, Taastrup, Holbæk og Slagelse.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(4,777)

942 reviews in the last 12 months

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Rated 3 out of 5 stars

The bowling was very good, but

The bowling was very good, but we was not able to order a food (event that we tried two days in advance). The kitchen was fully booked, but people was there only for the food. The full experience of games and sharing meal with friends is important.

6 October 2022
Unprompted review
Cecilie's logo

Reply from Cecilie's

Hi Lachezar,
We're sorry - but at the time, we are extremely busy in the weekends. Therefore, we have to put a limit on kitchen orders, so that our kitchen can deliver the best service and quality as possible. However we always make sure to communicate this in good time.

We're glad to hear that you liked our bowling though☺️

Kind regards
Team Cecilies

Rated 1 out of 5 stars

No reply. no compensation.

I just spent an hour reading through your reviews. Not one place. Not a single time if you go back to the summer holidays 2022 go in and compensate. People write directly that they have lost money, that they did not get enough bowling time and not least that it is a terrible experience when it is partly hot and partly there is a waiting time on the lanes. What is the reason why you simply apologize but otherwise move on in today's text? I think it would suit your owner to step into character, rather than saying sorry and complaining about illness, vacation, not enough manpower, etc., which repeats itself in all your answers? Yes, I'm just wondering.

25 July 2022
Unprompted review
Cecilie's logo

Reply from Cecilie's

Hej Lars,
Vi er utrolig kede af at læse, at din utilfredshed er så stor. Vi tager os tid til at besvare hver enkel anmeldelse, både god og dårlig.

Er utilfredsen så stor, at der ønskes en form for kompensation - bedes man sende en mail, da vi hellere ønsker at tage den derigennem.

Du er velkommen til at sende os mail, såfremt dette ikke var svar nok.

Venlig hilsen
Team Cecilies

Rated 5 out of 5 stars

Super fint center med god betjening og…

Super fint center med god betjening og faciliteter. Vi kommer helt sikkert igen😊

17 September 2022
Unprompted review
Cecilie's logo

Reply from Cecilie's

Hej Lea,
Fedt at høre - du/i er mere end velkomne! :-)

Venlig hilsen
Team Cecilies

Rated 5 out of 5 stars

Everything is great with amazing staff

Everything is great with amazing staff. However quantity of food needs to reduce. I understand your prices for food are very competitive however amount of food on single plate is enough for 2 people so we suggest to reduce the amount of fries . Rest all was good.

20 July 2022
Unprompted review
Rated 5 out of 5 stars

Every thing was great.

All was pretty great and atmosphere overall was nice.
Would be good to have a random check in the mini-golf to see who's skipping lanes. There were a lot of waiting times because about half of the groups were skipping to random holes instead of taking the order.

21 May 2022
Unprompted review
Rated 4 out of 5 stars

Great place to have a birthday

The birthday went off very well. However, I would like to point out that although the staff was very helpful and welcoming, they were extremely busy and it seemed like you were short staffed. They were running around trying to attend to as many people as possible and they were forgetting all the things they were supposed to bring out for the birthday like the goodie bags or the cake. I had to go back and remind them. It wasn't their fault. They were just too busy!

9 May 2022
Unprompted review
Rated 4 out of 5 stars

Great place to have fun

Great place - variety of games, nice food, drinks - all under one roof.
A fun place to be - both for kids and adults alike
Plus they have 6 hours of free parking.

11 September 2021
Unprompted review
Cecilie's logo

Reply from Cecilie's

Hej Aseem,

Thanks a lot! We're happy to hear.

Have a nice day.

Mvh.
Team Cecilie's

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