CECT-Shop.com Reviews 

Had a payment issue, (my fault), & customer service was prompt & helpful. Purchased a Chuwi minibook delivered to Australia & it arrived in good condition, in a reasonable time, & with detailed tracking. OS was installed in German language, which seems obvious in hindsight, but is easy to remedy. Just mentioning it for others that might get caught out. I’m sure they’ll do your preferred language if requested.

Top seller, any time again

I bought a Redmi K30 pro on April 27 and received it 10 days later.

At first i was a bit worried, but parcel came to Lithuania over 34 days. With EU priority line and during corona virus outbreak. I assume it's good shipping time and there were no customs costs. My phone was fully checked before shipping, i got warranty paper, got nice gifts from cect-shop. Everything was ok.

Fast shipment and decent shipping options.
However I didn't like that they had unboxed and pre-configured my phone. Who knows what was installed? I am perfectly capable of configuring my own devices and don't like shops messing with them.
And also... they send me mails in German while I am Dutch :o

Sends returned items as new. Display has small scratch on it. Phone has a checklist in the box.
If it was new to begin with, what was there to check?
Avoid....

Ordered two phones. My first phone Red Magic 5g was delayed big time because of the Coronavirus but when i ordered my second phone Black Shark 3 it came to Ireland after 3 weeks which i was impressed with because of the coronavirus and im very happy got free gifts and got a voucher code. My Red Magic 5g finally arrived after all the delays and i was very happy i also received free gifts with this phone. Im very impressed they have the best customer service i ever dealt with. Will surely buy my phones from these from now on thanks Cect Shop.

The device was mailed quickly and I received it quicker than I thought. My only complain is that the customer service employee who served me is pretty daft at his/her replies. Maybe it's the language barrier. But I feel like proper training is needed.
Besides that, I am very happy with my product and the delivery method and the little freebies included. They gave an otg cable for thubbdrives, and a little led lamp which works when plugged into the otg cable. I love that they also included proper cloths to remove finger prints. One tip though, The keyboard needs to be charged before use. Go to settings>battery>wireless reverse charging then connect the device to the keyboard. It is magnetic so I trust it's a no brainer~ Also, if u have problems charging the penlike I did, try flipping it to the other direction (meaning the pointed tip facing either the left or right). And make sure to remove the silicon cover if it doesnt charge. Mine is pretty fickle. Sometimes it charges fine with the backcover and sometimes it doesn't. Weird.

PS: Google works fine! youtube, insta, fb, chrome everything works fine. If it doesnt, just run the chinese gapps they've preinstalled again. That did it for me.

PPS: The devices came in Dutch so it took me a while to find the language setting. I suggest just googling or youtube the icons of the settings so it helps u get to it faster.

Great.
First time when i ordered Oppo Reno 10X and i had a great experience, product arrived in FRANCE normal post (La Poste Colissimo) after 17 days in perfect condition and with no other costs. Keep up the good work!

DHL 35 Euro surcharge.
12.50 Euro Douane France
22.50 Euro DHL

Colissimo (La Poste) 0 Euro

I ordered some small items from CECT-Shop for about a week ago. The shipping to my not so remote place in Norway should be thru DHL with shipping costs USD 65,15 in total. I thought it was pretty much to pay for shipping, but I let it pass.

In the order form there came up a note that my shipping adress is located in a remote area, and that they therefore had to add a specific extra amount in USD in the shipping costs. The same extra amount in USD was added when I ticked off “Ship to this address”, so that the shipping costs should be USD 65,15 in total. So it is then of course reasonable to assume that the total of shipping costs in the order is included “remote area”.

Then after ordering I got a email from them 07.05.2020 where they told me that:

“We're happy to inform you that we just created a shipment for your order”.

Ok, and then a week went, and they did send me a epost 14.05.2020 and told me that:

“We are sorry for the delay but DHL just Informed us that you live in a so called DHL Remote Area, DHL have a surcharge of 25Euro for areas like this. So you would need to send us 25Euro or 27USD more so DHL can send it out.”

Well, I do not believe that they sent the package to DHL at all, because I do not belive that DHL would have been sitting on the package a week without warning about too low payment before they will ship the package. So this look rathet like CECT-Shop is trying to blackmail me for extra payment after I have waited a week, and after I already have paid the currency exchange fee from NOK to USD.

Online companies like this have to specify the correct sum you should pay in the first place, including shipping, otherwise the customer may not have done the trade at all if no warning is given clearly in the payment process that the shipping costs may change later on. So if the company has calculated too little in the first place, then they of course have to pay it by themselves.

So be ware of this company as it does not offer the option of paying by credit card, as you will then not be able to appeal them to the credit card company.

Well leaving a side that after I made the payment the price of the item was changed and there's no smoothness in the process you can trust this website and make a bank transfer for now but it would be way better if you guyz activate PayPal for more safer transactions.

First time when i ordered from a chinese store and i had a great experience, product arrived in Romania in perfect condition and with no other costs. Keep up the good work!

This company is great. I was skeptical at first but when they couldn't ship to my address they made sure I got a refund. So i ordered through them again using an address that they could ship to. It arrived within 7 days of them shipping it. Great communication and customer service. I do wish they could add APO addresses to the ordering process though.

Good communication throughout even though it was delayed for about a month, I cant really blame them as it was because of the corona virus and chinese new year.I got a discount anyway. Reason its not a 5 star is because they didn't have the color of the phone I wanted :/

The experience has been good, although sometimes it took longer than expected the receive notice about the status of the order.
Now that the circumstances are exceptional, I hope that they give an estimate about when the shipment might be received. I hope everyone there is doing well.

This was my first good experience with an online chinese store. Easy and quick delivery. I will use it again.

Never used them before but saw the reviews and decided to give them a try and wasn't disappointed. They gave me regular updates on the item and got it as expected with no additional costs.

Item is great and not disappointed.

Product conformed to description. Excellent service and very cheap express shipping compare to Aliexpress!!!

It is a very good shop.
The inquiry was quick and the product arrived.
I recommend it to my friends.