I just started trying the blue mascara which I like. I first used it under the timeless black which was nice. Now, by itself. It seems easier to remove at night and I'm wondering what the difference... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I continue to be impressed and amazed by their customer service. After sending my email regarding my package being "stuck" at the last destination, not only did I get a response immediately, but mir... See more
Company replied
The mascara ordered was never delivered to my home. No it was delivered somewhere! I couldn’t figure out where. In exasperation, I notified the company, and though the first suggestion was, I ask all... See more
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I've been searching for a non-clumping mascara for some time and always been disapointed. I've never liked thick, cakey lashes--I just want color.This time, it was absolutely non-clumping. I didn't ha... See more
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Company details
Written by the company
💋 Beauty isn’t about looking younger—it’s about embracing where you are now. Thoughtful cosmetics for mature skin.
Contact info
315 Montgomery St, 94104, San Francisco, United States
- info@cellmeticsbeauty.com
- cellmeticsbeauty.com
4.4
Excellent
833 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank goodness I finally found a…
Thank goodness I finally found a mascara that works for me at 68 yrs old ! My lashes look natural not clumpy or pointy. Pretty and natural , adds volume . I haven't worn mascara in 5+ years. Now I wear it daily and smile when I look in the mirror.Thankyou! I would highly recommend this mascara.
15 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Charlene,
Thank you so much for your beautiful review! 💕 We're absolutely delighted to hear you've found a mascara you love. Knowing it helped you feel confident enough to wear mascara again and smile when you look in the mirror truly means the world to us. Thank you for your recommendation!
Best regards,
Cellmetics Team
I’m 82 and have nice long lashes,but…
I’m 82 and have nice long lashes,but did not like the mascara that clumped and needed to be used by someone much younger. I did the brown and it looks so nice I can still have pretty long lashes and look nice for my age.
14 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello there,
Thank you for sharing your experience! 💕 We're so happy to hear you're enjoying the Real Brown (02) shade and that it gives you the soft, natural look you were hoping for. Thank you for choosing Cellmetics!
Best regards,
Cellmetics Team
Received the items in short time
Received the items in short time. I have only used the mascara twice - I have long lashes and like the mascara. I would prefer the brush to separate and cover the lashes better. The tend to look like less thickness than with other mascaras because the don't separate as well. I like the mascara and would like to try it in brown.
27 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Denise,
Thank you for sharing your thoughtful feedback! 💕 We're so glad to hear your order arrived quickly and that you're enjoying the mascara overall. We appreciate your comments about the brush and lash separation, and we'll be sure to share your feedback with our team.
If you're interested in a softer look, we think you'll love our Real Brown (02) shade. We hope you enjoy trying it!
Best regards,
Cellmetics Team
Reply from Cellmetics Beauty
Hello Ann,
We're sorry to hear you haven't received a response to your question. Please contact us at help@cellmeticsbeauty.com or send us your question again, and our team will be happy to assist you as quickly as possible.
Best regards,
Cellmetics Team
I haven’t really used it that much but…
I haven’t really used it that much but so far so good
28 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Donna,
Thank you for your feedback! 💕 We're so glad to hear things are off to a great start. We hope you continue enjoying the mascara with every use!
Best regards,
Cellmetics Team
Reply from Cellmetics Beauty
Hello Jackie,
Thank you for your wonderful review! 💕 We're thrilled to hear you had a great experience with both our products and customer service. Your support means so much to us!
Best regards,
Cellmetics Team
Reply from Cellmetics Beauty
Hello Karla,
Thank you so much for your kind words! 💕 We're delighted to hear you're enjoying the mascara. We truly appreciate your support!
Best regards,
Cellmetics Team
Great mascara for aging women!
28 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hi Susan,
Thank you so much for your kind review! We’re delighted to hear you’ve been enjoying the mascara and truly appreciate your support. 😊
Best regards,
Cellmetics Team
I love this mascara
I love this mascara! I have been a loyal user of Lancôme Definicils for years but the lengthening and non clumping of this mascara is superb.
27 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Diana,
Thank you so much for your wonderful review! 💕 We're thrilled to hear our mascara has earned a place alongside a product you've trusted for years. It means so much to know you're enjoying the beautiful length and clump-free finish.
Best regards,
Cellmetics Team
does what it says
The muscular goes on easily doesn’t clump an actually stays very nice and looks fresh. The big plus it’s easy to get off.
27 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Dawn,
Thank you for your lovely feedback! 💕 We're so happy to hear the mascara goes on smoothly, stays fresh throughout the day, and is easy to remove. We truly appreciate your support!
Best regards,
Cellmetics Team
Reply from Cellmetics Beauty
Hello Janet,
Thank you for your kind review! 💕 We're delighted to hear you're loving the silky formula and clump-free application. Enjoy your beautiful lashes!
Best regards,
Cellmetics Team
I am very pleased
I am very pleased. I don't have the flaking that is typical for me with other brands. In addition, it stayed on all day and was easy to remove.
25 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Sherry,
Thank you for sharing your experience! 💕 We're so happy to hear you're enjoying long-lasting wear without flaking and that removal has been easy. Thank you for your support!
Best regards,
Cellmetics Team
I love the mascara
I love the mascara. I had shingles in my eyes and since then they are super sensitive and cellmatics does not make my eyes hurt like all the others do and big plus my eyelashes are longer.
20 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Carrie,
Thank you so much for sharing your experience. 💕 We're delighted to hear the mascara feels comfortable on your sensitive eyes and gives you the longer-looking lashes you were hoping for. Your kind words mean so much to us!
Best regards,
Cellmetics Team
First time purchase
I made a first time purchase of the mascara. It was delivered quickly, and although I ordered two by mistake, I decided to keep both. Customer service was very prompt and offered a solution if I chose to.
The mascara is great so far. I’ve been using it for about a week now and it applies nicely and removal is quick!
3 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Robin,
Thank you for your thoughtful review! 💕 We're so glad to hear your order arrived quickly and that our customer support team was able to assist you. It's wonderful to know you're enjoying the mascara's smooth application and easy removal.
Best regards,
Cellmetics Team
I have short lashes thin lashes
I have short lashes. I’ve had them all my life. They used to thicker but now as I have aged my lashes are struggling and breaking off in areas. I used cellmactics mascara and boy was I skeptical. But I must stay it was able to elongate my lashes, did not clump and cleaned off easily. No flaking and honestly stayed on better than Lancôme or Cliniques waterproof formula. The only cons I see are that it will not be a thick bold formula. But I’m okay with that in my 60s
27 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Ruth,
Thank you for sharing your honest experience! 💕 We truly appreciate your thoughtful feedback and are delighted you're enjoying the results.
Best regards,
Cellmetics Team
Lives up to its claim
I have had a hard time finding a mascara for me that does not flake or affects my sensitive eyes! This lengthens my lashes, looks great and the best thing, I dont even feel like I am wearing mascara at all!
26 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Stephanie,
Thank you so much for your wonderful review! 💕 We’re thrilled to hear the mascara gives you the length you love while feeling lightweight and comfortable on your sensitive eyes. We’re so happy it has become part of your routine!
Best regards,
Cellmetics Team
Works very nicely on staying
Product is one of the best for stay ability.
Thickening is still a work in progress for
Me
25 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Jodib,
Thank you for sharing your feedback! 💕 We’re happy to hear you’re enjoying the mascara’s staying power. We appreciate your comments about the thickening effect and will share them with our team as we continue improving.
Best regards,
Cellmetics Team
I am an 84 almost 85 year old woman and…
I am an 84 almost 85 year old woman and the mascara really helps my eyelashes look fuller. It has really helped me a lot because it doesn’t flake and smear or cause burning in your eyes. Thanks so much for introducing me to your product.
20 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Riley,
Thank you for sharing your beautiful feedback! 💕 We’re so happy to hear the mascara helps your lashes look fuller while staying comfortable without flaking, smudging, or causing discomfort. We truly appreciate your support!
Best regards,
Cellmetics Team
Got the products I ordered
Got the products I ordered, box was a little crushed. Facial Tint color and consistency are fine.
26 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Mary,
Thank you for your review! 💕 We appreciate you letting us know about the condition of the packaging and will keep your feedback in mind.
Best regards,
Cellmetics Team
I researched Cellmetics mascara prior…
I researched Cellmetics mascara prior to my cataract surgery, and it got the highest ratings!!! I cannot WAIT to try it as soon as I am cleared to do so!!
26 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Matie,
Thank you for your kind words! 💕 Wishing you a smooth recovery and beautiful lashes ahead!
Best regards,
Cellmetics Team
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