I just started trying the blue mascara which I like. I first used it under the timeless black which was nice. Now, by itself. It seems easier to remove at night and I'm wondering what the difference... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I continue to be impressed and amazed by their customer service. After sending my email regarding my package being "stuck" at the last destination, not only did I get a response immediately, but mir... See more
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The mascara ordered was never delivered to my home. No it was delivered somewhere! I couldn’t figure out where. In exasperation, I notified the company, and though the first suggestion was, I ask all... See more
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I've been searching for a non-clumping mascara for some time and always been disapointed. I've never liked thick, cakey lashes--I just want color.This time, it was absolutely non-clumping. I didn't ha... See more
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Company details
Written by the company
💋 Beauty isn’t about looking younger—it’s about embracing where you are now. Thoughtful cosmetics for mature skin.
Contact info
315 Montgomery St, 94104, San Francisco, United States
- info@cellmeticsbeauty.com
- cellmeticsbeauty.com
4.4
Excellent
833 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Love
Love, love , love this mascara! Very easy to apply and my lashes look great ! Thank you !
30 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello there,
Thank you so much for your wonderful feedback! 💕 We truly appreciate your support!
Best regards,
Cellmetics Team
LOVE THE MASCARA
LOVE THE MASCARA, DOESN'T CLUMP, JUST GLIDES ON. MY LASHES LOOK FULLER AND LONGER
9 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Juli,
Thank you for your amazing feedback! 💕 It's wonderful to know your lashes look fuller and longer too!
Best regards,
Cellmetics Team
Fabulous mascara - A+ rating👍🏻
Through some crazy mistake I received a mailer with nothing in it. I contacted Cellmetics
Immediately and they made it right by sending me the mascara a few days later - thank you! I have tried several really pricey mascaras that promised they were smudge proof and smear proof through sweat and swimming and they were not. This is the very first mascara that has stayed on through my pickleball games (I sweat a lot) lol. I got the brown mascara and I am extremely happy with it. Also, I have hooded eyelids - which is a challenge for mascara but this one proved to be fantastic. Thanks again for the amazing mascara and customer service!!
9 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Cathy,
Thanks so much for your lovely review! 💕 Sorry your original mailer arrived without mascara, but we’re glad we could quickly send a replacement.
We’re thrilled you’re enjoying the brown mascara, especially during pickleball, and that it works well with your hooded eyelids. Your support means a lot, and we truly appreciate your A+ review!
Best regards,
Cellmetics Team
The best mascara!
I have tried many different brands of mascara, Cellmetics Beauty is the best mascara I have ever used. It goes on smoothly without smudging and flaking. It makes my lashes look longer and fuller.
8 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Lucille,
Thank you so much for your wonderful feedback! 💕 We're thrilled to hear that after trying so many different mascaras, Cellmetics has become your favorite. We're especially happy you're enjoying the smooth application, clump-free finish, and beautiful length and fullness. We truly appreciate your support!
Best regards,
Cellmetics Team
I love this product and have been using…
I love this product and have been using it for a while now. This order was not so great. It came in a timely fashion however after opening it and turning to get it up, about 1/4 inch piece fell off right away. This is very expensive and losing that much right away is disturbing. Like I said, I like this product but I don’t think that should happen..
5 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Cynthia,
Thank you for sharing your feedback. We're so glad to hear you've been enjoying the product and have continued using it. We're sorry, though, that part of the product broke off when you first opened and turned it, especially given the price. We completely understand why that would be disappointing.
We truly appreciate your continued support and for bringing this to our attention. 💕
Best regards,
Cellmetics Team
All products feel wonderful on my skin
All products feel wonderful on my skin. Since this is very soon after receiving so far my test period is only three days but they are all very positive this far. The instructions are a little vague and could be more specific.
10 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Ruthann,
Thank you for sharing your feedback! 💕 We're so glad to hear that the products feel wonderful on your skin and that your first few days have been a positive experience. We also appreciate you mentioning the instructions. Clear, helpful guidance is important, and we'll take your feedback into consideration as we continue improving the customer experience.
Best regards,
Cellmetics Team
I love the brush & the way it goes on…
I love the brush & the way it goes on evenly without clumping or being too heavy. It looks natural. It lasts a long time. The only thing I don’t like about it is after a few hours my eyes burn & water & I have to wipe it off.
31 July 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Jana,
Thank you for sharing your experience. 💕 We're happy to hear you love the brush, smooth application, natural finish, and long-lasting wear. We're sorry to hear that you experienced burning and watering after a few hours, though, as we understand how uncomfortable and frustrating that can be.
If irritation occurs, we recommend discontinuing use. If you have any allergies or sensitivities, we always encourage you to review the ingredient list before using a new cosmetic product.
Best regards,
Cellmetics Team
I tried the blue mascara the day it…
I tried the blue mascara the day it arrived within a few hours. It was flaking off, and it did not add a lot of volume. I am totally disappointed with this mascara.
5 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Ruth,
We're sorry to hear the Midnight Sapphire mascara didn't meet your expectations. We understand how disappointing it is to experience flaking and not get the level of volume you were hoping for.
For a fuller look, you can try applying the mascara in thin, buildable coats and allowing each coat to set before adding another. Making sure your lashes are clean and free from oils before application can also help with wear.
We hope this helps! 🙌
Best regards,
Cellmetics Team
I believe this just might be my…
I believe this just might be my favorite mascara. It makes my lashes long without clumping . I received the black for my first order and liked the color. I was fearful it might be too harsh for my 73 yr old lashes but not so. Just received the brown have not used yet but expect it to be just as lovely
10 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Sharon,
Thank you for sharing your lovely experience! 💕 We're so happy to hear the Timeless Black shade surprised you in the best way and gave you the length you were looking for without clumping. We hope you love the Real Brown just as much when you give it a try! Thank you for choosing Cellmetics and for your continued support.
Best regards,
Cellmetics Team
I bought another tube of mascara…
I bought another tube of mascara because I’ve loved it so much. I first bought brown. Love it. I mistakenly bought black and this one’s very clumpy. That doesn’t seem right or logical, but I’m not as happy with it.
5 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello there,
Thank you for sharing your feedback! We're so happy to hear you loved the Real Brown mascara and decided to order another tube. We're sorry the Timeless Black felt clumpy in comparison, as that isn't what we'd expect. We recommend wiping any excess product from the wand before application and applying thinner layers. 💕
Best regards,
Cellmetics Team
mascara
The mascara I purchased leaves clumps, very wet, and it flakes off onto my skin. I am not pleased with it. I bought 2 of them and I would like to return them.
7 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Nancy,
We're very sorry to hear that the mascara didn't meet your expectations. We understand how frustrating it must be to experience clumping, a wetter-than-expected formula, and flaking throughout the day, especially after purchasing two tubes.
We'd really appreciate the opportunity to look into this for you and help with your return request. Please contact us at help@cellmeticsbeauty.com with your order details.
Thank you for taking the time to share your feedback with us. We truly value your experience and hope we can help make this right.
Best regards,
Cellmetics Team
Was very pleased with the smooth…
Was very pleased with the smooth application without clumping and individuality separating my lashes. It is worth every penny.
9 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Patrick,
Thank you so much for your wonderful feedback! 💕 We're so glad you feel it's worth every penny!
Best regards,
Cellmetics Team
Best mascara I’ve ever used
Best mascara I’ve ever used. Had to relearn how to remove since it’s been literally years since I’ve worn it. Thank you for a great product
7 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Tina,
Thank you for your lovely review! 💕 We're delighted to hear you've found a mascara you enjoy and appreciate you giving Cellmetics a try. We hope you continue loving it!
Best regards,
Cellmetics Team
I really like the mascara
I really like the mascara. It doesn’t flake or smudge and is easy to apply, however, I am finding it a challenge to remove it if I don’t use makeup remover and then wash my face with soap and water. I was hoping one or the other alone would be successful
6 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello there,
Thank you for sharing your experience! 💕 We're so glad you're enjoying the easy application and that the mascara stays free from flaking and smudging. Since it's designed for long-lasting wear, removal can sometimes take a little extra care. We recommend using a waterproof or oil-based eye makeup remover and allowing it to sit on the lashes for 15–20 seconds before gently wiping downward.
Best regards,
Cellmetics Team
Reply from Cellmetics Beauty
Hello Lilly,
Thank you for your feedback! 💕 We're happy to hear you're loving the application. Since the mascara is designed for long-lasting wear, it can take a little extra care to remove. We recommend soaking a cotton pad with an oil-based or waterproof makeup remover, holding it over the closed eye for 15–20 seconds, and then gently wiping downward without rubbing.
Best regards,
Cellmetics Team
I have tried the tint and mascara and…
I have tried the tint and mascara and love them both. The tint goes on so sheer and smooth without caking or creasing. The mascara works even better than the Thrive I’ve been using. I’m very pleased with both products and will keep using them.
8 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Carla,
We appreciate you sharing your experience! 💕 Thank you for choosing Cellmetics!
Best regards,
Cellmetics Team
Reply from Cellmetics Beauty
Hello Diane,
Thank you for your wonderful feedback! 💕 We're so happy to hear you're enjoying the mascara. We truly appreciate your support!
Best regards,
Cellmetics Team
Radiance Tint
Radiance tint went on smoothly and stayed on in the humidity. Although it worked fine, I did not notice that much of a difference between this product and what I usually use. So, $42 is probably more than I'm willing to spend.
5 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Lauren,
Thank you for sharing your experience! 💕 We're glad to hear the Radiance Tint applied smoothly and held up well in humid weather. We also appreciate your honest feedback about the price and the difference you noticed compared with your usual product. Your feedback is valuable to us and will be shared with our team.
Best regards,
Cellmetics Team
It’s goes on smooth and last all day
It’s goes on smooth and last all day. No smudges. Removes easily.
8 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello there,
Thank you for sharing your experience! 💕 We're delighted to hear you're enjoying the smooth application, long-lasting wear, and easy removal. Thank you for your support!
Best regards,
Cellmetics Team
This is one product that delivers what…
This is one product that delivers what it promises!! My lashes looked great except for one reason… I should have ordered the black instead of the brown!! My bad.
5 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Sharon,
Thank you for your wonderful review! 💕 We're thrilled to hear the mascara delivered the look you were hoping for. And don't worry, you're definitely not alone in accidentally choosing the wrong shade! If you're looking for a bolder look next time, Timeless Black (01) may be a great choice.
Best regards,
Cellmetics Team
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