I just started trying the blue mascara which I like. I first used it under the timeless black which was nice. Now, by itself. It seems easier to remove at night and I'm wondering what the difference... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I continue to be impressed and amazed by their customer service. After sending my email regarding my package being "stuck" at the last destination, not only did I get a response immediately, but mir... See more
Company replied
The mascara ordered was never delivered to my home. No it was delivered somewhere! I couldn’t figure out where. In exasperation, I notified the company, and though the first suggestion was, I ask all... See more
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I've been searching for a non-clumping mascara for some time and always been disapointed. I've never liked thick, cakey lashes--I just want color.This time, it was absolutely non-clumping. I didn't ha... See more
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Company details
Written by the company
💋 Beauty isn’t about looking younger—it’s about embracing where you are now. Thoughtful cosmetics for mature skin.
Contact info
315 Montgomery St, 94104, San Francisco, United States
- info@cellmeticsbeauty.com
- cellmeticsbeauty.com
4.4
Excellent
833 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Love the eyeliner it really stays on
Love the eyeliner it really stays on
14 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Pat,
Thank you so much! 💕 We're thrilled to hear you're loving the eyeliner and its staying power. Thank you for choosing Cellmetics!
Best regards,
Cellmetics Team
I really like the mascara
I really like the mascara. I would like to try some other products. I would like to start with a foundation. Do you have one that hides the lines and crevices on the face?
14 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Lisa,
Thank you for your lovely feedback! Our Radiance Tint offers lightweight, buildable coverage with a smooth, natural finish that works beautifully on mature skin. We hope you find a new favorite! ✨
Best regards,
Cellmetics Team
I absolutely love the mascara
I absolutely love the mascara. It goes on really well and makes my lashes look thicker. The problem is the length of my top lashes but I have only been using it for approximately 2 weeks. I'm patient and as I said in the beginning I love the mascara.
8 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Elizabeth,
Thank you for sharing your wonderful experience! 💕 Two weeks is still fairly early, so we appreciate your patience as you continue using it. We hope you continue to love the results!
Best regards,
Cellmetics Team
I think this is the best mascara
I think this is the best mascara! It looks fabulous. But I have discovered I am allergic to it!☹️
10 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello there,
We're so glad to hear you loved how the mascara looked, but we're very sorry to hear you experienced an allergic reaction. 💕 Please discontinue use if you believe you're having an allergic reaction. If you have known allergies or sensitivities, we always encourage reviewing the full ingredient list before using a new cosmetic product.
Best regards,
Cellmetics Team
Looks like I’m going to like the…
Looks like I’m going to like the mascara - need some more time to confirm.
11 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Christine,
Thank you for sharing your first impression! 💕 We're so glad to hear you're enjoying the mascara so far. Take all the time you need to get familiar with it, and we hope you continue loving it as you use it more!
Best regards,
Cellmetics Team
Received products today Aug 13; one damaged
Received products today Aug 13, 2026. Lipstick was turned all the way up pushed up to the top cap. I was able to coax it down and push it together with what was left at bottom however the color is very unflattering for me. The Radiance Tint seems nice but medium 03 too dark for me. I haven’t opened the mascara yet because I’m reading reviews saying it’s difficult to remove. I definitely do not want that. I thought the description was it is easy to remove. I emailed the helpline to request a return label to process returns but I’m getting the feeling they are giving me the runaround. I spent $95 and I regret my purchase and just want to return items and receive a refund.
13 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Karen,
We're sorry to hear about the condition of the lipstick and that the Radiance Tint shades weren't the right match for you. We also understand your concern about the mascara and your frustration with the return process.
Since you received a damaged item, please contact us at help@cellmeticsbeauty.com with your order details. Our team can review the issue and assist you with the appropriate resolution.
We're also sorry that you feel you've been getting the runaround. We want to make sure your request is properly addressed.
Best regards,
Cellmetics Team
I never wear makeup
I never wear makeup. I have a wedding to attend and felt like I need to wear some lite makeup. This is perfect
13 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Lisa,
Thank you for sharing your experience! 💕 We're so happy to hear the mascara and light makeup look were perfect for your wedding occasion. We hope you have a wonderful time celebrating and enjoy your Cellmetics products!
Best regards,
Cellmetics Team
This is my first purchase
This is my first purchase. I bought the mascara. Due to my many sensitives to so many substances I cautiously began using this great product. I am so happy that I took a chance and ordered cellmetics. I will purchasing this and other products on a regular basis. I love the handle on the mascara!
13 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello there,
Thank you so much for sharing your first experience with us! 💕 We're especially glad to hear you felt comfortable giving Cellmetics a try despite your sensitivities and that you're enjoying the mascara and its handle. It means so much to hear that you're planning to explore more of our products. Thank you for choosing Cellmetics!
Best regards,
Cellmetics Team
I find it difficult to remove
10 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Martha,
Thank you for your feedback! 💕 We're sorry to hear you're finding the mascara difficult to remove. Since it's designed for long-lasting, water-resistant wear, the right removal technique can make a big difference.
We recommend using an oil-based remover or micellar water made for waterproof makeup. Soak a soft cotton pad, hold it over your closed eye for about 15–20 seconds to let the remover dissolve the mascara, then gently wipe downward without rubbing.
Best regards,
Cellmetics Team
Just learning how to use on my thin…
Just learning how to use on my thin eyelashes. So far so good!
13 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Sue,
Thank you for sharing your experience! 💕 We're happy to hear it's been going well so far, especially as you're learning how to apply it to your thin lashes. We hope you continue enjoying the mascara and finding the application that works best for you!
Best regards,
Cellmetics Team
This really is a great mascara for thin…
This really is a great mascara for thin lashes!
13 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Miriam,
Thank you for your lovely feedback! 💕 We're thrilled to hear you're enjoying the mascara on your thin lashes. We truly appreciate you taking the time to share your experience and support Cellmetics!
Best regards,
Cellmetics Team
A Winner!
I appreciate this product. Great coverage, no clumping , and nice lengthening. Love the wand. That's why I ordered another tube of mascara!
12 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Wisconsin,
Thank you so much for your wonderful feedback! We're thrilled to hear you're enjoying the coverage, lengthening effect, and clump-free finish. Thank you for your continued support. ✨
Best regards,
Cellmetics Team
The product did nothing for thickening…
The product did nothing for thickening or lengthening the lashes. The brown was more like a dark taupe. . .not at all flattering.
12 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello there,
We're sorry to hear the mascara didn't give you the length and fullness you were hoping for, and that the Real Brown shade wasn't the right color for you. We understand how disappointing that can be, especially when you're looking for a particular effect and tone.
For a more noticeable look, you can build the mascara with additional thin coats, allowing each coat to set before applying the next. And when it comes to shade, we understand that color can look different depending on your natural lashes and overall coloring.
We truly appreciate you sharing this honest feedback with us. If you'd like, please contact us at help@cellmeticsbeauty.com and our team will be happy to help you find a shade or application approach that better suits what you're looking for.
Best regards,
Cellmetics Team
The product I had purchased didn’t work…
The product I had purchased didn’t work for me. Couldn’t return it, but did receive a store credit for another picture. So appreciated!
7 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Linda,
Thank you for sharing your experience! 💕 We're sorry to hear the product didn't work out for you, but we're glad our team was able to offer a store credit and find a solution that you appreciated. We truly value your feedback and hope you'll find something else you love from Cellmetics.
Best regards,
Cellmetics Team
Worst mascara I've ever bought!
This is the most money I've ever spent on mascara. Yep, they got me! This is absolutely the worst mascara I've ever bought in my life! I am 68 years old and have bought a lot of mascara over the years. But this, by far, is the worst! It is SO SO dry, and does not go on well. It takes two or three coatings to feel like there's actually mascara on my lashes. I cannot stress how dry it is. I've only used it three times and it already seems as though the tube is empty. I will never ever buy anything from this company ever again! I wish I could have given it no stars!
12 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Lori,
We're really sorry to hear how disappointed you are with the mascara. We understand how frustrating it must be, especially after trying so many mascaras over the years and expecting a smoother application.
The mascara is designed to be lightweight and buildable, so additional thin coats can be applied for more fullness. However, it shouldn't feel unusually dry or seem to run out after only a few uses.
Please contact us at help@cellmeticsbeauty.com with your order details so our team can take a closer look at the tube you received and help you with this. We genuinely appreciate you bringing the issue to our attention and would like the opportunity to assist.
Best regards,
Cellmetics Team
My lashes are definitely longer
My lashes are definitely longer! Look great.
12 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Nancy,
Thank you so much for sharing your feedback! 💕 We're thrilled to hear you're noticing longer-looking lashes and that you're happy with how they look. We truly appreciate your support!
Best regards,
Cellmetics Team
I like the mascara and lip gloss a lot
I like the mascara and lip gloss a lot. The mascara has a full wand of bristles which is easier for me to apply. I’ve used the lash enhancing serum for less than a week so it’s too early for me to make a comment.
11 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Rita,
Thank you for sharing your feedback! 💕 We're so glad to hear you're enjoying both the mascara and lip gloss! We hope you'll love the lash serum as well, and we appreciate you giving it some time before sharing your thoughts. Thank you for choosing Cellmetics!
Best regards,
Cellmetics Team
Reply from Cellmetics Beauty
Hello Patty,
Thank you so much for the love! We're absolutely thrilled to hear you think it's the best ever! We truly appreciate your support and are so happy Cellmetics has become a favorite. ✨
Best regards,
Cellmetics Team
A great color and texture
goes on easy and due to health duties... not had much of a chance to use.
11 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Curtis,
Thank you for sharing your feedback! We completely understand that you haven't had much of a chance to use it yet, and we appreciate you taking the time to share your first impressions with us. Thank you for choosing Cellmetics! ✨
Best regards,
Cellmetics Team
I like this eye lash curler
I like this eye lash curler. It is working much better for me than my previous one. I can get my lashes into it easier
8 August 2026
Unprompted review
Reply from Cellmetics Beauty
Hello Sharon,
Thank you for sharing your experience! 💕 We're so happy to hear the eyelash curler is working better for you!
Best regards,
Cellmetics Team
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