FuneralCoop Reviews 406

Beccy who looked after us was very compassionate and patient. She genuinely understood our grief and our state of mind and did everything possible to make Dad’s funeral special, even when we made last... See more

Emma Maythan showed grace, professionalism & care every step of the way. We are especially grateful the personal touches Emma arranged for Jayden & the thought & attention to include Jayden’s si... See more

We chose the Co-op funeral service in Cheltenham only because their premises are just 50 yds away. However, couldn’t have chosen better. Fantastic service and care throughout from the wonderfu... See more

My family and I were so grateful to Lyndsey (St Mark's, Wolverhampton) for the support and kindness shown to us after my husband's death. She put us all at ease, and guided through the process of pla... See more

Didn’t omit references to mum being pregnant, specifically asked for it to be removed and apparently the flowers that were ordered were” woodland” and not the colours in the spray provided though... See more

I joined my Mom to talk through the final funeral arrangements after a couple of previous visits, Ros from Oxley branch greeted her like a genuine old friend. Mom and Dad were together for 60 years,... See more

Mandy is a great advocate for the company. Also Sam who did the same for all 3 of my close relatives. She helped to arrange both my Aunty Jean's funerals in January 2020 and then also my Dear Dad's i... See more

My sister planned her cremation while in Hemel Hempstead later joining my wife, daughter and me, a Jewish family, living in Huntingdon. It was a first for the local branch and yes, some nice hu... See more

Planning a funeral is something I have not had to do before. However (castle Bromwich branch) Louise was so lovely and kind throughout. Helping me with the process and keeping me upto date with everyt... See more

From the moment we walked into the office in Orton Jessica was with us. She was kind, thoughtful, informative and very knowledgeable. She made a difficult time easier. For the funeral itself Nadine... See more

The staff were very friendly, knowledgeable & very helpful. Nothing was too much trouble & when you are grieving, they helped you to make the right choices for you. We had a funeral plan already, so t... See more

All the staff at the Funeral Home were friendly, empathetic and so very helpful. Easily contactable and very understanding. We experienced many and numerous delays getting mum laid to rest solely du... See more

Gillian who dealt with us concerning our Mum's funeral was kind, compassionate and understanding. She was very efficient and we felt Mum was in good hands. All went very well on the day. We could... See more

This company made a difficult time more bearable. Lucy was so kind and supportive on our first meeting. The rest of the team were also superb especially with the funeral itself. They all were so kind,... See more

Excellent experience with Helen through all the planning and details up to the day of the funeral. Nadia was excellent, she called the day before and explained how the funeral day will unfold and ans... See more

I couldn’t thankStirchley co-op funeral home enough, they made a very difficult time just that bit easier. Everyone was just brilliant. I would like to say a very special thank you to Paula, who not o... See more

Tracey at our local Coop Funeral Directors (Oxley branch) was so kind, thoughtful & knowledgeable when I visited to arrange my husband’s funeral. She made me feel very comfortable & able to do thi... See more

Donna and the rest of the team helped to make this very difficult time a little more bearable. She guided us through the initial process with empathy and professionalism. When we needed discussions wi... See more

From the very beginning Angela and Nikki have always been very supportive and very respectful also helpful and approachable ! They have worked above and beyond with arranging of Dads Funeral and als... See more

The solihull Warwick road branch is absolute disgrace. They've refused to allow me to see my mother before the funeral service and have treated me with nothing but contempt and disrespect. They've s... See more

My uncle had already arranged his funeral, 20 years ago. I was a bit concerned that I may not get a great service due to this. However, I needn't have worried, Carolann and the whole team were great... See more

Very smooth service ,staff very lovely,very helpful,no problems from start to finish my mom got her wishes met. Would definitely recommend this company I'll be choosing these myself for my funeral.

The Co-Op made my Mum’s funeral feel like a very personalised service. Every detail that was important to us as a family and to my Mum was remembered and it felt like it was important to the staff too... See more

We used Heanor Co-op Funeralcare when my Dad passed away on 17/11/25. We dealt mainly with Caroline at the funeral home, and she was lovely-quiet, calm, compassionate and respectful throughout. Very h... See more

All the staff have been amazing. Exceptionally supportive and accommodating. They were respectful, caring and patient as they led us through a very difficult time. They treated us and our loved one wi... See more

From the first visit to the last the staff couldn't do more for the family. We were kept up to date throughout this very sad time. Personal touches and requests carried out with ease. The funeral it... See more

I lost my husband suddenly in Oct 2021, and we contacted COOP Funeral Home Lichfield to help with arrangements. He was taken from my home by two kind gentlemen, but it all went downhill fr... See more

All of the staff at Bloxwich Co-Op Funeral Care were wonderful. They did everything they could to help me at a difficult time. Nothing was too much trouble. Amanda and Jo were kindness itself, and the... See more

We used your company eleven years ago for my sisters funeral and we were so pleased with the service we had received from you. The staff were so polite and sympathetic without being over the top.... See more

Spondon coop Funeral were absolutely brilliant Kate Sandra and Claire nothing was too much trouble regarding us not being very tech minded and the Funeral itself went like clockwork very Professional.... See more

From our initial appointment with the funeral director to being dropped off at the Wake after the service, we were treated kindly and efficiently. Everything went smoothly, all the staff involved wer... See more

Marian’s customer service has been excellent. She explained all the options available to me and was so kind and considerate throughout the whole process. I have to say Marian arranged the mo... See more

Co-op funeral Thurncourt rd arranged a cremation of an elderly relative, they also scattered the ashes for us too. The whole arrangement was handled professionally and with dignity. We can't recomme... See more

Co-op funeralcare Allestree arranged my mother's funeral. From the first phonecall to the funeral and afterwards, Julie, Maria and the team were wonderful! I cannot praise them enough. They were frien... See more

Although the funeral was pre planned the team at the Whittlesey office made the whole process simple for us at a time of our loss. They followed the plan and kept in contact with us up until the day o... See more

We have used this funeral director for 3 of our bereavements and they have been caring thoughtful and go that extra mile which at this time you really need Thanks to Shani it's seamless and would rec... See more

Fiona was very helpful and caring, helping us navigate our way with the funeral arrangements. On the day we thought everything went so well and smoothly and made things easier for us to deal with. Eve... See more

The coop funeral care in heanor were professional,compassionate and very supportive all the way from my mum passing and still are even after the funeral Caroline calls to see how me and my family are... See more

The support and organisation of my mother's funeral was good but I find it totally insensitive to be asked to rate 'my purchase' by giving my Mum's funeral a score out of 5! Not only that the funeral... See more

I cannot fault the Co-op Great Brook Street. Nothing was too much trouble. They have some wonderful staff. Shani and Ethan. Caring compassionate and very professional. Talked me through everything. Tu... See more

Excellent service from start to finish. Compassion, empathy and kindness received throughout. Easy to navigate during grief. Followed the requests of the deceased and the family. Cannot fault an... See more

Our relative's funeral was handled by Julie and Marie at Parm Farm Co-op. Our care from them was outstanding. I cannot speak highly enough of them and their care for us and their attention to... See more

What I want to say I can’t put in to words. Leanne and her team were absolutely amazing with every detail. Even on the day they were all so respectful and compassionate. Before the service started... See more

Following the death of my mother, Lisa, the funeral director that we dealt with, made our experience at such a sad and difficult time feel less stressful. From the moment that we met her, she became... See more

The staff went above and beyond to make this very sad moment in our lives as easy as possible answering all our questions with compassion and understanding. While walking us through all our funeral... See more

My whole experience with the Ward End Birmingham branch has been very positive at such a difficult time. I would like to say thank you to Jackie especially who has given a very professional and respec... See more

Absolutely fantastic service from Co-op… My Dad died recently and had pre-paid for his funeral with this company. I can’t express how easy and stress free they made the whole process!! At such an aw... See more

Many thanks for looking after my wife Jacqueline, your care and commitment helped me and my family though a difficult time. Sometimes five stars is not enough. Thank-you again, Michael.

Would absolutely recommend this company and the lovely attentive staff. From the initial meeting to the funeral we received a first class service and were made to feel very well cared for. I would hi... See more

From my first meeting to the end goodbyes , the Coop team in Hendred Street Cowley Oxford have all been amazing and so caring and professional at all times ,throughout of the loss of my father. I w... See more

I wasn't pleased that that you were going to ring me when the ashes were being scattered or asked if I wanted to attend So, that is the reason I only gave 3 stars. I think they were major issues... See more