The Funeral Service and the lead up to it went as I had planned. All staff were attentive to detail, no matter how small. Even when some decisions were made at last minute they delivered with grace a... See more
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Review summary
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We used Dennis Easton in St Ives Cambs. The staff were wonderful and really helpful. They made a difficult time easier. Everything was dealt with professionally at all times. We had a cremation fo... See more
Company replied
Very efficient caring service from start to finish. Staff very caring, compassionate and excellent customer service skills. Made it easy at a difficult time by fully explaining everything and how th... See more
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always a staff member to welcome and advise me .Knowing myself and my sons to help us throughout the whole process and always telling us of what would happen next.They were so respectful of my late... See more
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Company details
- #10 of 17 best companies in Funeral Director
- #8 of 12 best companies in Funeral home
Written by the company
OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We were formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values. We trade nationally through our family of businesses while remaining deeply rooted in local communities. Our footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk. With over 500 food stores, alongside travel, Funeralcare, Early Years and mobile, energy and broadband businesses, OurCoop creates greater impact and opportunity for our colleagues, members and communities.
Contact info
Queen Street, WS13 6QD, Lichfield, United Kingdom
- 01543 414 140
- enquiries@centralcoop.co.uk
- centralcoop.co.uk/funeralcare
4.9
Excellent
597 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I found the Co Operative Funeral…
I found the Co Operative Funeral Service based in Stanground to be excellent in every way , they were kind and helpful and advised me on what would happen on the day of the funeral for my husband. They were sympathetic and the service was really lovely and in fact I had many compliments about this,so Thank You Steve who carried out my wishes perfectly.
20 August 2026
A job well done by Coop Funeral Care Blaby
It all went in a smooth, friendly and professional manner. Service from Coop Funeral Care Blaby before, on the day and after were excellent.
21 August 2026
Efficient and empathetic customer service
The service received at the castle Bromwich branch was very sympathetic and respectful. All requests were carried through professionally and efficiently. Excellent customer service.
20 August 2026
Reply from FuneralCoop
Thank you for sharing your experience. We’re so pleased to hear the service felt sympathetic and respectful, and that every request was carried out professionally and efficiently. Your kind words about the excellent customer service mean a great deal to the team.
Take care,
FuneralCoop
Crumps were kind and very helpful
Crumps were kind and very helpful
All went very smoothly with nothing to worry about.
18 August 2026
Reply from FuneralCoop
Thank you for your kind words. We’re so pleased to hear that the team at Crumps supported you with kindness and helpful guidance, and that everything went smoothly with nothing for you to worry about. Your feedback means a great deal to the colleagues involved.
Take care,
FuneralCoop
A sad occasion for all
A sad occasion for all, but handled superbly well by Coop/funeral care.
Thanks to all for a very successful day, despite some rain!
20 August 2026
Reply from FuneralCoop
Thank you for sharing your kind words. Even on the saddest of days, we’re grateful to know our team supported you with care and professionalism. We’re pleased the service went smoothly for your family, despite the rain, and your thanks will mean a great deal to everyone involved.
Take care,
FuneralCoop
Reply from FuneralCoop
Thank you for sharing your experience. It’s lovely to know the team made you feel welcome and supported with such professionalism.
Take care,
FuneralCoop
Mr J. Welling
The Funeral Service and the lead up to it went as I had planned. All staff were attentive to detail, no matter how small. Even when some decisions were made at last minute they delivered with grace and professionalism. The celebrant was very supportive and delivered the Eulogy with compassion and sensitivity. Everything was perfect!!
10 August 2026
Reply from FuneralCoop
Thank you for sharing such a thoughtful review. It’s wonderful to hear that everything leading up to the funeral service, and the day itself, unfolded exactly as you had planned. Knowing that our team were attentive to every detail and handled last‑minute decisions with grace and professionalism means a great deal. We’re also so pleased the celebrant offered compassionate, sensitive support when delivering the Eulogy. Your kind words about everything being perfect will truly resonate with the whole team.
Take care,
FuneralCoop
We were taken good care of
We were taken good care of , there was clear communication and the staff were so patient and have been always there to explain our questions step by step. We had a lot of options to choose from. The company and staff were so amazing, job well done and keep it up .
14 August 2026
Reply from FuneralCoop
Thank you for sharing your experience. It’s wonderful to hear that you felt well cared for, with clear communication and patient support throughout. We’re so pleased the team were always there to explain each step and offer plenty of options. Your kind words about our team and service mean a great deal.
Take care,
FuneralCoop
Jane and all her staff
Jane and all her staff, were polite helpful and caring,
Every thing went without a hitch, despite the sad occasion, it was joyful celebration of Terry's life.
Thankyou
7 August 2026
Reply from FuneralCoop
Thank you for sharing your experience. It’s lovely to hear that Jane and her team were so polite, helpful and caring throughout. We’re pleased everything went smoothly, and that despite the sadness of the day, it became a joyful celebration of Terry’s life. Your kind words mean a great deal.
Take care,
FuneralCoop
From start ro finish the CO OP showed…
From start ro finish the CO OP showed proffianilsm, comfort and honesty and totally respected the families wishes with Mom's funeral.
27 August 2026
Reply from FuneralCoop
Thank you for sharing your experience. It’s lovely to hear that from start to finish the team showed such professionalism, comfort and honesty, and fully respected your family’s wishes for Mom’s funeral. Your kind words mean a great deal to everyone involved.
Take care,
FuneralCoop
Everything was dealt with in a…
Everything was dealt with in a sensitive manner and all my husbands wishes were granted. What was a very sad day was made less so with the help and support of all the staff.
Particular thanks to Tracey who comforted me on a couple of occasions when I broke down.
I would highly recommend this service to anyone.
7 July 2026
Reply from FuneralCoop
Thank you for sharing your experience. It’s touching to hear that everything was handled with such sensitivity and that all your husband’s wishes were honoured. We’re so pleased the team’s support helped make a very sad day feel a little less overwhelming. Your special thanks to Tracey for comforting you in those difficult moments will mean so much to her. We truly appreciate your recommendation.
Take care,
FuneralCoop
Great personalised service.
We used Coop funeral services in Cricklade Road Swindon Wilts. We recieved great personalised service great knowledge and expertise friendly,kind, helpful compassionate Sraff were lovely, service was second to none nothing was too much trouble they went above and beyond to make the before during and after smooth and special.
7 August 2026
Reply from FuneralCoop
Thank you so much for sharing your experience with our Cricklade Road team. We’re truly grateful for your kind words. It means a great deal to know you felt supported with personalised care, expertise and compassion throughout. The team will be touched to hear that nothing was too much trouble and that their efforts helped make every stage of the journey smooth and special. Thank you for placing your trust in us.
Take care,
FuneralCoop
Excellent service
Excellent service. Very caring and
understanding staff. I have praised your
service to many people and quite
rightly so.
Many thanks
Derek Snell
1 September 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear you received excellent service and felt so well supported by our caring and understanding team. It means a great deal to know you’ve spoken so positively about your experience to others.
Take care,
FuneralCoop
Solihull Central coop funeral directors
The funeral directors were very helpful and sorted everything out really well . It was a good service . The day of the funeral went smoothly.
5 August 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear the funeral directors were so helpful and handled everything so well. It means a great deal to know the service was good and that the day itself went smoothly.
Take care,
FuneralCoop
The staff were helpful
The staff were helpful, friendly and knew exactly what to do. The coop staff made a very difficult time easier. Thank you.
30 July 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear the staff were helpful, friendly and confident in guiding you through everything. It means a great deal to know they helped make a very difficult time easier. Thank you for your kind words.
Take care,
OurCoop
Lovely people very caring and…
Lovely people very caring and considerate!!!
Very professional
31 August 2026
Reply from FuneralCoop
Thank you for your lovely review. It means a great deal to hear you found everyone caring, considerate and professional throughout. We truly appreciate your kind words.
Take care,
FuneralCoop
After the death of my Wife I found the…
After the death of my Wife I found the staff there very helpful and understanding.
Nothing was to much trouble at both the church and Crematorium.
31 July 2026
Reply from FuneralCoop
Thank you for sharing your experience at such a difficult time. We’re truly glad to know the team were helpful, understanding and supportive throughout. Your kind words mean a great deal.
Take care,
FuneralCoop
From the start I found the Co Op…
From the start I found the Co Op funeral care considerate,respectful, helpful, and the staff so kind and understanding to our fathers funeral needs , there did everything there could to insure my fathers funeral went well, there were truly amazing and we thank you from our hearts Lina Radbourne
4 August 2026
Reply from FuneralCoop
Thank you for sharing such a kind review. We’re truly grateful to know the team were considerate, respectful, helpful and understanding throughout your father’s funeral arrangements. It means a great deal to hear that everything was done to support you and ensure the day went well. Thank you sincerely for your heartfelt words.
Take care,
FuneralCoop
Used Sinfin branch in Derby
Used Sinfin branch in Derby. Tracy was amazing. Wanted a quick funeral and she delivered. Brilliant service.
7 August 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear that Tracy and the team at our Sinfin branch provided such amazing support and helped arrange a quick funeral just as you wished. Your feedback means a great deal.
Take care,
FuneralCoop
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