Central Mailing Services Reviews 279

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Super professional company who are easy to deal with, efficient and cost effective. We used to do our annual mailshot in house, which took a large team of volunteers many hours. CMS not only take tha... See more

Rated 5 out of 5 stars

This review relates to a print and postage service for 45,000 direct mail items. CMS provided a good service and fast turnaround at a cheaper price than other suppliers. Recycled paper and FSC envel... See more

Company replied

Rated 5 out of 5 stars

I've used Central Mailing Services for the last couple of newsletters and Andrew always provide brilliant support and is helpful throughout. Even where there's last minute changes to schedule Andrew i... See more

Rated 5 out of 5 stars

From single print jobs and data cleansing to complex high volume DM mailings, Central Mailing Services are always on point. Prices are competitive and jobs completed to a high standard, even when deal... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Central Mailing Services was established in 1992 to provide all-round solutions for direct mail campaigns. We offer our clients high-quality data processing, envelope/polythene enclosing, mail fulfilment and postage services. Our sustained growth has allowed us to continually invest in our plant, so we have all of the latest technology available. This has seen our business develop and evolve to incorporate in-house design services, print and packaging, which enables us to deliver full campaign management. All aspects of your campaign can be personalised to make it completely unique to you. From brochures to catalogues, letters to postcards, newsletters to financial statements, sample products to bulk distribution, we are focused on producing the best solutions for your direct mail. We always ensure that we work to ISO 9001, 14001 and 27001 standards, so you know your campaign will be high quality, environmentally friendly and secure. Our dedicated Client Services Division will work with you to gain a closer understanding of your needs, showing a real commitment to seeing them realised.


Contact info

5.0

Excellent

TrustScore 5 out of 5

279 reviews

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Rated 5 out of 5 stars

Excellent service

We had a great experience with Central Mailing Services from beginning to end. Our printing and distribution order went smoothly and was fulfilled quickly. We will definitely use their services again in future if the opportunity arises.

A special mention to Kevin W and Chyna B who were both prompt to respond to my queries, friendly to chat with and explained and organised everything very well.

2 August 2022
Rated 5 out of 5 stars

Fabulous service!

Fabulous service!
Always on time and exceptionally helpful. Caroline makes everything very smooth and is always available to answer questions and provide assistance!

7 July 2022
Rated 5 out of 5 stars

Great Company

I've been a customer for some time now and I can't fault the service from both Andy and Richard; both friendly and efficient. Would definitely recommend!

4 July 2022
Rated 5 out of 5 stars

I'd recommend Central Mailing Service...

I've used Central Mailing Services for the last couple of newsletters and Andrew always provide brilliant support and is helpful throughout. Even where there's last minute changes to schedule Andrew is working around it to make sure we get the best possible mailing date. They're great to work with and the end result is always very good.

1 July 2022
Rated 5 out of 5 stars

I use Central Mailing on a regular…

I use Central Mailing on a regular basis and have always found them to be efficient and deadline conscious, they will also adapt as instructions change. The staff are really helpful, Alex Parkes is exceptional at delivering customer service and a pleasure to work with.

30 June 2022
Rated 5 out of 5 stars

CMS are a helpful and valued supplier…

CMS are a helpful and valued supplier to my business. They have a great service offering, to cover almost all mailing needs you could have. The quality of finish is always of a high standard and they have never let me down.

30 June 2022
Rated 5 out of 5 stars

great service from Maria

great service from Maria - very helpful within our business processes. She is always polite and always gets the job done. As she is our point of contact for our business I would highly recommend her for her work ethic. 5/5 keep up the hard work.

30 June 2022
Rated 5 out of 5 stars

We are a small charity that worked with…

We are a small charity that worked with Central Mailing Services to send out our newsletter to our members. Maria was especially helpful and communicative! The service was fast, reliable and super affordable for a small charity like ours. I'd highly recommend!

30 June 2022
Rated 5 out of 5 stars

I can’t fault the team

I can’t fault the team - I’ve worked with them twice now on a big annual festival I work on and they’ve saved me so much time and made everything so easy. A dream! Caroline Hall especially is super helpful and lovely to work with.

8 June 2022
Rated 4 out of 5 stars

I have always been happy with the…

I have always been happy with the service Central Mailing Services have provided, the prices are competitive and they are always clear with their timelines, etc. The Central Mailing Services team are always quick to respond and happy to answer any queries we have.

7 June 2022

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