The Central School of Make-up Reviews 58

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Laura and becky instructed me throughout my 5 day intensive course and I was very happy with my outcome. coming in to makeup school I had never practiced makeup on anyone before and coming out I feel... See more

Rated 5 out of 5 stars

I went to the CSMU for a private colour analysis by Laura, together with my sister. The experience was, from start to finish, exceptional. Laura was friendly, personable and professional, and seeme... See more

Company replied

Rated 4 out of 5 stars

I have attended the 2 week foundation makeup course and it has been an amazing full immersion in makeup. Although I had attended other courses (online schools) and was already involved in makeup, it... See more

Company replied

Rated 5 out of 5 stars

I did the IMA Foundation 10 week course at CSMU. I absolutely loved every minute of it! It was very informative and we were able to test what we had learned every single week by practising on each oth... See more

Company details

  1. Training school

Written by the company

‘UK’s Best Makeup School’ The School offers the highest standard of short intensive make-up courses, ranging from Foundation level to media make-up through to fashion, photographic, editorial and catwalk make-up all taught by internationally acclaimed and celebrity make-up artists and industry experts.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

best makeup school

Laura and becky instructed me throughout my 5 day intensive course and I was very happy with my outcome. coming in to makeup school I had never practiced makeup on anyone before and coming out I feel as though I can do it on anyone now thanks to the wonderful teachers!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

My time at Central School of Makeup has…

My time at Central School of Makeup has been nothing short of exceptional. From the moment I started, it was clear that this is a professional, inspiring, and highly supportive environment where students are genuinely encouraged to grow and succeed.

Although I had some previous experience in makeup, the level of training, knowledge, and confidence I have gained here has far exceeded my expectations. The course is incredibly well structured, combining creativity with real industry standards, and has helped me develop both my technical skills and professional mindset.

The tutors are outstanding, patient, approachable, and exceptionally knowledgeable, with a wealth of industry experience that they generously share. They go above and beyond to support every student individually, making sure everyone feels encouraged, challenged, and capable of reaching their full potential. Their passion for teaching is evident in every lesson.

What has impressed me most is how much growth is possible in such a short space of time. In just a few weeks, I have seen a huge improvement in my artistry, confidence, speed, and understanding of the industry. I now feel far more prepared to step into the professional world of makeup artistry with confidence and ambition.

Choosing to enrol at Central School of Makeup was one of the best decisions I have made for my career. I am incredibly grateful to the entire team for their guidance, encouragement, and dedication. While I am sad that this chapter is ending, I am leaving feeling inspired, empowered, and excited for everything ahead. I would highly recommend this school to anyone serious about building a successful career in makeup.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Laura

I went to the CSMU for a private colour analysis by Laura, together with my sister. The experience was, from start to finish, exceptional.
Laura was friendly, personable and professional, and seemed genuinely invested and interested to "crack the code" of colours. We were surprised that she did not appear rushed at any point, at many stages lingering over the analysis to make sure she had got things just right. She even exceeded our original alloted time at no extra cost.
Days later she sent us both in depth personalised emails with our colour analyses which had clearly taken a great deal of time and effort.
Thank you Laura!

21 April 2026
Unprompted review
The Central School of Make-up logo

Reply from The Central School of Make-up

Thank you so much for your lovely feedback. We are glad you enjoyed your session with Laura, she is certainly passionate about it!

Colour work can be such a detailed and personal process, so it’s always important to take the time needed to explore everything properly and make sure the results feel clear, useful and confident for you going forward. I’m really glad you both enjoyed the experience and found the follow-up reports helpful as well.

We hope you’re already having fun putting your palettes into practice.

Rated 5 out of 5 stars

1000% recommend for all levels

I first attended the school back in 2022 with very little confidence within my artistry skills and lack of knowledge with what to do once I completed my course. My time at the school I met life long friends, and also gained life long confidence within my artistry skills also. I went on to then attend a special effects course where I absolutely excelled and now with thanks to the school and teachers , I have gained multiple qualifications, grew my make up social media and also landed a job in selfridges. I wouldn’t have been able to achieve these goals without the school .

25 September 2025
Unprompted review
Rated 1 out of 5 stars

I completed a makeup course at Central…

I completed a makeup course at Central School of Makeup Birmingham and received an international certificate.

While the enrollment process was smooth, my experience after joining did not fully meet my expectations. I found that post-course support was limited, especially when I asked for guidance regarding work opportunities and product recommendations.

During training, I also felt that I did not receive the same level of exposure as some other students, as my work was not featured on the school’s social media. Additionally, I would have appreciated more opportunities to practice on models during the course.

Overall, I think the course could be improved by offering more consistent support, equal opportunities for all students, and continued guidance after completion.

My feedback is based on this overall experience, and I hope you can understand how it felt from my side.
My review was not based on one particular incident or the modelling message. It reflects my overall experience during and after the course. While I did share positive feedback initially, over time I felt that I did not receive enough support, guidance, or opportunities compared to my expectations.

For example, I often asked about work opportunities and product guidance but did not receive much response. I also felt that I didn’t get equal chances during training, including model practice and having my work reviewed or shared.

I respect that building professional relationships is important, and that is exactly why I expected more consistent communication and support throughout and after the course.
Regarding opportunities never received any opportunity. Whatever you are posting in a group, never received any response from client, so we don't know it is geniune opportunity or not..

You never shared my work on social media while you were uploading pictures and videos of others work. So I can see what kind of support you have given me. It's demotivating for any student. If I will be teaching students I ll never do with anyone . Teacher has to give equal opportunity to every student.

Teacher can't demotivate student by doing this kind of behaviour.
Till now I didn't receive any picture of my work. I don't have any videos of my work. Removing any review or flagging any review ll not change the reality of school. You can remove multiple times I can post multiple times. Good luck laura

20 April 2025
Unprompted review
The Central School of Make-up logo

Reply from The Central School of Make-up

We were disappointed to read this review, particularly as it contains several inaccuracies and because when you completed your training with us over one year ago, you left a 5-star review stating that you were happy with the course at the time.

We would also note that this 1-star review appeared approximately two hours after we let you know that a recent opportunity you had asked about had already been filled.

It appears your expectations of support after the course differed from what the programme is designed to provide, so we would like to clarify what is included.

Opportunities

We are a training provider rather than a recruitment agency and do not guarantee work after completion. This is standard across most colleges, universities and professional training providers.

Graduates are given access to our WhatsApp community where assistant, trainee and internship opportunities are shared when they come through retail partners, production teams and universities. These are experience-building roles rather than bridal bookings, which are normally sourced locally by artists themselves.

You remained part of this group and were put forward for opportunities, including one as recently as two weeks ago. Final decisions always sit with the client.

Guidance, products and preparation

You joined the programme as a complete beginner and completed over 70 hours of structured training covering practical work, theory, industry structure and business preparation.

As part of your qualification you created a business plan with tutor support covering market research, pricing, contracts, branding and marketing. This was approved by both us and the awarding body as demonstrating a sound understanding of how to begin working independently.

Product knowledge and kit building form a continuous part of the course. During training you worked with a wide range of products across many brands and created a structured kit list under tutor guidance aligned to your intended area of work.

You also requested and received a one-to-one tutor session after completion to review marketing materials. Aside from this, we have not been able to locate further requests for support across our records. Students are always welcome to contact us after training if guidance is needed.

Models and practical experience

Makeup schools do not typically provide models as standard. Students normally practise within their cohort and may also bring friends or family if they would like additional faces to work on.

Because your course included working across multiple skin tones and there was limited variation within the group at the time, we arranged additional models so students could gain broader experience. You also returned after completion with your own model for further supported practice, which remains available to graduates. We are not obliged to supply models and nearly all make-up schools do not.


Social media exposure is not part of the course and cannot be guaranteed. We are also unable to share all student images due to GDPR permissions and we explained this to you previo

After completion

Typically students remain in occasional contact during the first 0–6 months after training before progressing more independently as they begin building experience and clients.

Overall, the course was delivered as described and included structured training, business preparation, product and kit guidance and access to ongoing support if required, with the intention of helping students leave with the confidence to begin working independently in the industry.

We wish you well as you continue developing your career.

Rated 5 out of 5 stars

BRILLIANT Special Effects course

Laura running the Special Effects course was completely brilliant!! Really supportive, non-judgmental space to learn new exciting skills. Would very much recommend :)

6 March 2026
The Central School of Make-up logo

Reply from The Central School of Make-up

Thank you, Martha. It was such a pleasure having you with us. We actually have a couple of Lauras here, and Laura Viale Durand runs our SFX course. She’s fantastic and brings a wealth of experience from her work in film and television. We’re so glad you enjoyed your time training with her.

Rated 5 out of 5 stars

I loved my experience on this course

I loved my experience on this course. The teachers were amazing, so knowledgeable and genuinely supportive. It was incredibly informative, and even though it was a bit out of my way, I chose this school because of its reputation — and it was absolutely worth it.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

I have thoroughly enjoyed my time at…

I have thoroughly enjoyed my time at the central school of makeup. I had some experience in makeup but nothing compared to the knowledge I have now. The teachers are so so helpful and will accommodate any needs you may have and are really knowledgable with the mounting experience they have. I am so glad I made the jump to do this course it has been so beneficial in my journey to becoming a makeup artist and the growth that you can make in just a few weeks of attending is incredible. I could not thank the staff enough for being a part of my journey and I feel sad it is coming to end but I also feel really prepared for what’s next all because of the teaching I have experienced.

14 November 2025
Unprompted review
The Central School of Make-up logo

Reply from The Central School of Make-up

Thank you so much for such a thoughtful review, it really means a lot to us.

It’s been lovely to see how much your confidence and knowledge have grown during your time with us. Many students join with some experience already, but it’s always rewarding to hear how much further they feel they’ve developed over the course. We're glad we were able to help with your CV too and applications! :)

Rated 5 out of 5 stars

I have had such a great experience at…

I have had such a great experience at The Central School of Makeup the tutors Laura and Becky are passionate and have been so supportive. The foundation course covers everything from basic hygiene, product knowledge, how to set up your own bridal MUA business as well as advanced techniques like glam and bridal makeup. The hands-on training and personalised feedback ensure every student leaves confident, creative, and career ready

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Central School of Make-up Foundation…

Central School of Make-up Foundation Course is excellent. There is a great balance between Theory and Practice. Successful students are also awarded a certificate by the IMA (International Make-up Artist) Thank you Laura and Becky for your outstanding tuition and guidance.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

The best makeup school ever!

I'm currently still studying at the central school of makeup and I'm nearly at the end of my makeup course. I came with no experience, confidence or knowledge about makeup but now I can honestly say I have learned so much. Absolutely loving the course and my main tutor has been Laura and learning from her has been incredible. She has shared her knowledge and wisdom with makeup to which I will forever remember and use. Becky has also taught me and she is another brilliant tutor with amazing knowledge and teaching skills.
This school of makeup is by far one of the best out there and I highly recommend it to anyone.
Im very keen on signing up to other courses which are offered as this one has been brilliant and perfect.
I can't thank you enough to the team at central school of makeup.
You are superstars

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant course

My daughter really enjoyed this course and gained a lot of new skills and techniques. Would recommend to others.

Small issue with certificate not arriving but this was due to an issue with address typo. This has been resolved and a new certificate issued to us.

8 August 2025
The Central School of Make-up logo

Reply from The Central School of Make-up

We’re very sorry for the frustration this caused. Our office was closed for a two-week summer break, which meant we weren’t able to respond straight away. We replied to your message as soon as we returned, and this review was posted after our response.

This was a self-training bootcamp, and a certificate of attendance was posted before our summer closure. Unfortunately, the address originally provided contained a small error which may have prevented delivery. Once this was identified, a replacement was reprinted and resent.

We regret not spotting the address issue sooner and should have clarified it with you before posting.

Rated 5 out of 5 stars

One-to-One Make-up Lesson

I had a really lovely experience during my one-to-one make session with Laura.
My make-up experience was very limited, but I was made to feel very welcome and comfortable.
Laura was very knowledgeable and provided suggestions and tips throughout the session. I would recommend the one-to-one make session as a gift or a treat for yourself.

21 March 2025
Unprompted review
The Central School of Make-up logo

Reply from The Central School of Make-up

Thank you so much for your lovely review.

Rated 5 out of 5 stars

Incredible Training & Ongoing Support – Highly Recommend!

From the moment I started at this school, I knew I was in the right place. I originally joined to build my confidence in makeup, and the training I received completely exceeded my expectations. They take you step by step, from the absolute basics to advanced, professional techniques, making sure you feel confident at every stage. I completed both the basic and creative courses, and they truly transformed my skills.

What makes this school stand out is the ongoing support. Even after finishing my courses, they’ve continued to offer advice, encouragement, and opportunities. Thanks to the connections I made through them, I’ve had the chance to work with local brands, independent businesses, fashion shows, and modeling agencies—experiences I never imagined I’d have!

If you’re thinking about learning makeup, whether for yourself or as a professional, this is the place to do it. The team is welcoming, experienced, and genuinely invested in helping you succeed. I’m so grateful for everything they’ve done for me!

2 April 2025
Unprompted review
The Central School of Make-up logo

Reply from The Central School of Make-up

Thank you so much for your review and we're so happy to be part of your journey. :)

Rated 5 out of 5 stars

Attending The Central School has been…

Attending The Central School has been invaluable to my ongoing education and development as a makeup artist and the schools assistance after finishing my course has allowed me to continue flourishing in the makeup industry. There is always amazing support and brilliant teaching as well as really individual help for each student and the path they want to take. Even though I finished my course over a year ago, I continue to be in contact with the school and still feel able to reach out to them for advice and I also continue to receive support in finding work.

31 March 2025
Unprompted review
The Central School of Make-up logo

Reply from The Central School of Make-up

Thank you for your review and we're so happy to see how you have developed as an artist - its been a real pleasure and look forward to continuing to work with you.

Rated 5 out of 5 stars

This IMA Foundation course has started me on the path that I want to follow…

I joined this course with no prior experience of using make-up, and I’m so glad that I chose this IMA Foundation course at The Central School of Make-up. The tutors have been so patient with me, they have explained everything clearly and it has helped to boost my confidence.

This is a course that at first felt overwhelming due to me not previously using make-up, but I joined so that I could learn new skills to help with my photography shoots.

I’m so happy that I made the decision to join because everyone is friendly and approachable and they quickly put me at ease.

For the lessons we use the school’s own make-up and it’s a huge range so we can test out different brands, and hygiene is taken very seriously, which is reassuring when using products.

Overall, this is a course that I’d happily recommend, and it’s started me on a path that I want to follow with The Central School of Make-up because I now want to keep going and join their other courses so that I can improve my skills and learn more.

2 March 2025
The Central School of Make-up logo

Reply from The Central School of Make-up

Thank you so much for your lovely review Ana.

Rated 5 out of 5 stars

Amazing place

Amazing place! Had there my Foundation makeup courses and liked it so much that decided to join Creative courses! The highest standard of teaching and hygiene level, also absolutely warm, kind and knowledgeable people! You are getting so much more for your money! Teachers really care for you to understand everything and go out from there a real professional!

8 July 2024
Unprompted review
The Central School of Make-up logo

Reply from The Central School of Make-up

Thank you so much for your lovely review.

Rated 5 out of 5 stars

Fab one to one lesson today

I had a one to one make up lesson today with Stephen and it was brilliant. I learned how to do an evening makeup / going out look for myself with some dramatic eyes and took lots of tips and tricks away from today. Thank you

27 January 2025
Unprompted review
The Central School of Make-up logo

Reply from The Central School of Make-up

Thank you so much for your lovely review and for attending The Central School of Makeup.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look