Century Martial Arts Reviews 119

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Horrible customer service. Takes my money but waits 2 weeks to tell me something is back ordered. No communication. Crap company. I’d rather pay for a lesser product than deal with their company. Do N... See more

Rated 1 out of 5 stars

I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for... See more

Company replied

Rated 1 out of 5 stars

I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publis... See more

Rated 5 out of 5 stars

I've been using Century for over 30 years. They consistently remain well stocked with quality products. While clearly they still have their roots in traditional Karate & TKD, in recent years th... See more

Company details

  1. Martial Arts Supply Shop
  2. Sporting Goods Shop

Information provided by various external sources

Century Martial Arts is your world leader in martial arts gear and equipment. Shop our huge selection of quality martial arts supplies including uniforms, belts, sparring gear, targets, shields as well as a wide range of training bags including freestanding bags, heavy bags, and the exclusive Century line of Versys Fight Simulators.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

119 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Takes my money but waits 2 weeks to tell me something is back ordered. No communication. Crap company. I’d rather pay for a lesser product than deal with their company. Do NOT recommend!

23 March 2026
Unprompted review
Rated 1 out of 5 stars

THIS SELLER IS A SCAMMER

THIS SELLER IS A SCAMMER! DO NOT, PURCHASE HERE! All those other reviews must be paid 4. THIS IS A SHIPPING SCAM. They take your money then send a damaged package that the delivery service won't deliver. Then when you come back to Amazon for a refund, the option is not there. I had to dispute this with my bank to get my money back. That also means the seller gets to keep the money they steal. DONT SHOP HERE!!

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Very rude customer service

Very rude customer service, then numerous emails ignored from Alaidria customer service. Seeking legal advice, all emails have been recorded as item not fit for purpose and faulty. Century not fulfilling 1 year warranty. We run a large martial arts club in UK and will be contacting British Martial Arts & Boxing Association to advise them of Century customer service and warranty.

14 March 2025
Unprompted review
Rated 1 out of 5 stars

Double charged me

Sent me my order with missing parts, then charged me again for the parts. Very scammy, would avoid

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Kayleigh M. Is Fantastic!

I received the best customer service from Kayleigh M. today. I had an issue with my order and she answered right away and worked her magic to ensure that I was taken care of. It is hard to find people who care anymore (Customer service seems to be a thing of the past these days). Kayleigh M. Thank you for your assistance with my order, I appreciate you going above and beyond for me!!

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Very Poor Customer Service

I ordered the book Bruce Lee in Black Belt Magazine several weeks ago. It arrived with the cover almost completely torn off and it was not damaged in shipping, it was in this condition from the publisher. After many emails for over a week now, with the Acquistion Marketing and VIP Customer Service Reps promising to replace the book, a new one has not been shipped and I doubt they plan to do so.

15 February 2023
Unprompted review
Rated 4 out of 5 stars

Century is

Century is, by far, the most concrete source for martial arts equipment. I have attempted using other websites such as Sakura Martial Arts and all have failed to provide the quality of product as promptly and completely. It should be noted, however, that I have had some shipping complications, though I have no doubts that I will be pleased by the products when they arrive.

20 July 2022
Unprompted review
Rated 1 out of 5 stars

Worst supply company for m.a, EVER !

Worst supply company for m.a. of all time ! They sent me defective sparring boots, then, Jake Merrill, a supervisor, refused to admit it was defective ! Finally, they were supposed to issue me a credit of $ 42.84. Its now MArch 31st and still no refund, two months later. He then debits my card a SECOND TIME, then yells and shouts at me when I complained to him, then, he hangs up on me. Century owes me 85.68 and I have no idea if I am going to get a refund and when. Called their office a third time and they cannot get a hold of a supervisor. Horrible, horrible, company, avoid them at all costs ! Master R.J. Smith, 7th Dan ITF, (previous customer since 1996).

31 March 2022
Unprompted review
Rated 1 out of 5 stars

Worst company I’ve ever seen

Terrible, just terrible I had placed a order for a bob dummy and received the order just fine after about a month I get charged 400$ On the day I got paid from my job for another bob dummy I did not order and when I contacted century about it I was told I would be called back later and was never called back. I contacted this company 5 times and every employee said the same thing “we’ll call you back later” or “we got the package” even sent me a email confirmation saying they got the package but nothing in regards to getting my money back after I repeatedly asked when will I receive the money these people stole from me do not buy from here this is a scam just looking to steal money very unprofessional.

22 April 2021
Unprompted review
Rated 1 out of 5 stars

Horrible place to work. A YEAR BEHIND ON PRODUCTS

There have workers they been at the Midwest location for years but in unhealthy competition with each other. They make it very uncomfortable for new co workers with favoritism and seperation. They belittle them and gossip. The environment is very unprofessional. There is no manual available for the industrial machinery, they do not train properly on HOW to fully do the job and lack communication. You just thrown in there and expected to function with high productivity. The energy is so heavy at the Midwest City location that new coworkers eat in there cars or fear SPEAKING up due to fear of losing there job/ unnecessary verbal abuse. The company doesn't address the issues, either you comply or get fired with no real reason. When the problem is upon them they eliminate.

7 April 2021
Unprompted review
Century Martial Arts logo

Reply from Century Martial Arts

Century Martial Arts has been in business for over 40 years, and we strive to hire the best Team Members and create a great working environment so that our Team Members can produce the quality products that our customers have grown to love. Our sincere hope is that every Team Member will be successful and have a great employment experience; however, that is not always the case. Any former Team Member can reach out to Human Resources to have further discussion, as we do not utilize social media platforms to communicate employment-related issues. In the meantime, Century is hiring and we invite you to review our open positions on the Careers Section of our website: www.centurymartialarts.com

Rated 1 out of 5 stars

Scammers

TL:DR: no goods received, ever changing “tracking” data. Suspect scam.

I ordered online back in the first week of December and used the “pay by PayPal” option. I received an order confirmation with a delivery date. It was only when this date had passed and I emailed them, that Century told me they hadn’t received my payment because I had sent it to the wrong PayPal address (I used the link on their own order form!).

Finally got payment sorted and the good are despatched. I have a tracking number. Except the tracking info changes daily - one day it says the goods have been returned to Germany because of insufficient documentation provided by Century - the next day it says it’s on its way.

It’s now over a month since my first order and nearly 4 weeks since the second payment went through. Still no goods.

It’s looking like Century Europe is a scam.

15 January 2021
Unprompted review
Rated 1 out of 5 stars

Scam company

I purchase a youth punching bag that doesn't work at all. My 5 years old son punched the bag the first time and easily knocked to the floor. They charged me $240 for this bag that is trash and after having to pay $42 for the shipping to my house I have to pay again $42 to ship it to their store. This is so ridiculous and obviously and scam. They are not helping customers and really stilling their money with products that don't work. I'm going to report this company and this product to the customer protection bureau and tell all the other channels that are selling this product to don't buy anymore from this company. Trust me, don't buy from them.

2 January 2021
Unprompted review
Rated 1 out of 5 stars

Lost in Mail. Blames customer.

While ordering a product there I noticed that the shipping address was wrong. I went back and changed it in the form. When I ordered the product I noticed that the address was still wrong after I changed it. I called and e-mailed them for two days. When I talked to them on the phone it was not a solution orientated call. They immediately blamed me for the error. The whole conversation was how it was my fault and the form was never wrong. They didn't even talk to me about what it would take to get the product changed the the right address. Eventually they redirected the shipment at my cost to my place but at this point it was four days after I contacted them. Its been two weeks and the item still has not arrived because its lost being redirected.

22 November 2020
Unprompted review
Rated 5 out of 5 stars

Centery Martial Arts Has Good Slections…

Centery Martial Arts Has Good Slections on Uniforms Belts Sparring Gear Fitness Eq And Also For Your Students And Your Dojo And Martial Arts Club And it Kicks The Comptition And Good Sales Staff To Asst You Shop Century Martial Arts Today And Meet All Your Martial Arts Goals Today Thank You

12 October 2020
Unprompted review

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