Refuses to respond to emails regarding the return of my bond $1,200. Like zero communication.
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Excellent and integrous company: No games
I was initially skeptical when I learned about Certainty Property and its guaranteed rental program. Apart from Australia's DHA, there's no other company I know of that has the program. But I gave the 2 ex-bankers who own the company a ring. From the get-go, they were informative and decisive. I worked with a number of rental property management companies in the past where onboarding of renters took up to 3-4 weeks. Certainty Property took over my apartment and onboarded a quality tenant with increased rent in 1 week. I was also impressed with how they pivoted their model during COVID. Rental is now paid on time every week instead. It took me one year to write this review. I wanted to measure their performance. My verdict: Excellent and integrous company. There are no games with Simon and Cameron. No investor has time for that. I won't change management companies because of it.
I would like to thank Cameron & Simon…
I would like to thank Cameron & Simon and their team, they have been very helpful, professional and honest, I didn't even notice when the tenant rental fallen in arrears, the team acts so quickly and pay me the rent on-time. I greatly appreciated. I know my properties are in safe hands under Certainty Property management. Thank you so much!
Thanks Cameron and the team!
I haven’t looked back since working with the great team at Certainty. They are very professional and attentive to all my needs. Highly recommend them!

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Fantastic!!!!!
Fantastic, Fantastic, Fantastic! Love you're work gentlemen!

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Cameron and the whole team were very…
Cameron and the whole team were very transparent from the beginning on and made working with them incredible easy and productive. I wish I would’ve found them earlier to support me. Excellent service which I can recommend to every landlord.

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Cameron and his team were really…
Cameron and his team were really responsive, really professional, and incredibly helpful. It was such a refreshing change in the property sector. Really appreciate their continued efforts...
Great value professional service
Great value for the level of service received. Responsive to issues and dealt with promptly, highly recommended.
Perfect Service
Really stoked with the service I have received. Whenever I have a question it gets answered straight away. I had a tenant who was constantly behind in their rent. Nothing major but consistently behind. I engaged Certainty Property and straight away my tenant was brought up to speed and hasn't been late since.

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Cameron built trust with us immediately…
Cameron built trust with us immediately when he accompanied me to a potentially awkward situation with former tenants. This was really valued by me/us. He has maintained out trust, we have a much-needed secure two year lease and everything is looking good!

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Have just switched over four properties…
Have just switched over four properties that were previously being managed by different agencies in different states. Has been a VERY smooth handover and has been handled very well. Really impressed. Will have to see how the ongoing management goes but so far so good.

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The Certainty property team have been…
The Certainty property team have been managing my apartment for over 6 months now. Always such a smooth process with tenant communication through them and superior service in general.
5/5 - Would Recommend!

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The Best I've Dealt With
I have 30 years experience in and around property and these guys are the most responsive, communicative property managers I have ever dealt with. They now get all my business and referrals and I wouldn't hesitate to recommend them to family and friends.

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Would highly recommend
Would highly recommend, I have worked with countless agents over the years and Certainty Property are hands down the best I have ever dealt with.
I have dealt exclusively with their Qld…
I have dealt exclusively with their Qld property manager and have found her to be excellent. She is always polite and only too willing to offer assistance and advice. I have nothing but praise for this hard working group of people. They are passionate about their business and offer services 2nd to none.

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These guys are the real deal
These guys are the real deal! I haven’t seen anyone else put their money where their mouth is like Certainty Property. They walk the walk. Keep it up :)

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Highly recommend
Very knowledgeable team. They have responded to any queries I have raised and are always just a phone call away. Highly recommend for your property needs!

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Have been quite worried with Covid-19…
Have been quite worried with Covid-19 impact on our rental properties but the team at Certainty have definitely lived up to their name and had my back throughout this period. Very much appreciate it!

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Highly recommend
Highly recommend. The whole process was completely stress free. Cameron was professional and extremely helpful.

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Very professional and a pleasure to…
Very professional and a pleasure to deal with. No problems at all.

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My property manager has been really…
My property manager has been really responsive. We had a few issues with tenants not paying rent on time with our old manager and these have now been resolved with Certainty Property. Couldn't speak more highly of them

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