All good with the quality of the print and the timing of the order. The only problem was finding 2 additional photos that were not part of my order in the mix. Photos were family pictures with kids e... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using your expertise for my family year book, for quite a few years now and have always found it to be excellent.However this year I seem to have got different paper - much thinner, not as... See more
⭐️⭐️⭐️⭐️⭐️ I recently printed several of our wedding pictures with CEWE, and I’m honestly amazed by the quality. The resolution is incredible—each photo came out so clear and detailed, much better... See more
Easy to use interface, quick delivery, and high quality. Definitely worth it. Only tiny criticism is that when connecting Google photos, there seems to be a limit on how many you can upload at a... See more
Company details
- #30 of 37 best companies in Photo printing service
About CEWE
Written by the company
As Europe's leading photo printing company, we're passionate about turning your most precious photographs into beautiful, high-quality printed pieces.
Our lab utilises the most advanced techniques, combining years of in-house experience with photographer-approved print processes and materials to create the premium CEWE PHOTOBOOK, Wall Art, Calendars and more.
Home to the award-winning CEWE PHOTOBOOK, which transforms your images into a stunning storybook of memories.
Contact info
United Kingdom
- 0330 912 2113
- info@cewe.ie
- cewe.ie
4.3
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loved my albums when they arrived
Loved my albums when they arrived. Beautiful quality paper in both versions that I ordered. The process was easy to navigate and editing and arranging the photos was well explained and simple to use. Very happy and will use Cewe again.
17 August 2025
Photobook and app
The application to create the photobook crashed on me couple times, but I was working with around 200+ graphic so that could be it. It was resolved within days, Customer Support was easy to reach and helpful. The photobook turned out amazing, wonderful quality!
21 June 2025
Something wrong with my cards as I The gap between the picture and the edge of the card is not the same width, so I can't try selling them.
Something wrong with my cards as ordered. The gap between the painting and the edge of the card’s not the same width, so I can't try selling it.
Thank you
3 August 2025
Convenient and straightforward.
It's very convenient to be able to create a book at your leisure, with no deadline, once you've got the software on your computer. The system is easy to use and the product of good quality. The printing doesn't take too long.
26 July 2025
Fast delivery Failure
I could choose 2 possible dates, standard shipping and fast shipping. I trusted fast shipping, paid extra, and parcel arrived after the standard shipping date.
Disappointing
25 July 2025
Reply from CEWE
Josip Peic,
Please accept our apologies that your order was delayed. I have reviewed this and as an apology for the delay we have processed a refund of your express fees and postage charge. Please allow up to 5 to 7 working days for the refund to appear in your account.
I understand how inconvenient and frustrating this delay must have been, particularly if you were relying on the order arriving on time, and I am very sorry that we fell short on this occasion.
We are reviewing our processes to help reduce the likelihood of this happening again and to improve our service going forward. Thank you for your patience and for bringing this to our attention.
Kind Regards,
Mya
Customer Service Support.
Excellent Wedding Album
I recently created a boxed Wedding Album gift for my niece. CEWE album was top class, the quality, service & price was beyond my expectations. I loved all the choices of design, colour, print etc which allows for great creativity. I could not recommend them enough. Thank you for an excellent album.
21 July 2025
Good quality photos!
10 July 2025
Late
The photo album turned out well but the album even though I paid for swift posting didn’t arrive in time. It was to be a present. I never had the present on the day. They said they would refund me the fee that I paid for the express post when I complained about the service. I’m sure the company are informed when the item is delivered particularly express post. The refund never happened. There is no point getting a photo album done by this company if you need it on time. Be sure to give yourself at least four weeks extra for their said date in order to feel comfortable regarding delivery.
8 July 2025
Reply from CEWE
M S,
We are sorry to hear that you are not satisfied with our service.
I have reviewed your correspondence with our team, and I can see that we asked you to let us know if your order arrived late. If it did, we would refund your express delivery charge. That email was sent on 10.07.2025, and as we did not receive a response from you, we were not aware that your order had arrived late and the refund was not processed at that time.
Now that we are aware of the delay, we will process the express delivery refund for you and it should be with you in the next few working days. I apologise for any inconvenience this has caused and appreciate your feedback.
Kind Regards,
Mya
Customer Service Support.
Quality was good
Quality was good. Better than I expected. Would be nice if delivery was a bit quicker.
5 July 2025
First of all,I really like CEWE Photo.
First of all,I really like CEWE Photo.
I have ordered 4 photobooks so far and all of them are as good as I expected them to be,even people whose I am showing it to are surprised how nice and good quality the photobook is/are.
Only issue which I am having is with my last photobook which I create it CEWE App. I tried to order it and has 2 unsuccessful attempts. 2 times the payment went through and both times the order didn't,so I am still struggling to get my 5th photobook.
I was in touch with your team via emails,they were helpful but at the end no one could really tell me or help me to order it as they said it might be the software issue ir credit card issue.But I had ordered my all photobooks in the same way just for some reason the 5th one doesn't wanna go through.
27 June 2025
Reply from CEWE
Marianna Coufalova,
Thank you for your feedback.
We are sorry to hear that you have been experiencing issues while trying to place your order. I can see that our team has been trying to help, but it has been difficult to determine the cause of the problem. Our last email to you was sent on 22/07/25, asking you some follow-up questions, but we have not yet received a response.
I apologise for how long this has been going on. If you would like to continue, please feel free to reply to our email so we can keep investigating and help resolve this for you.
Thank you for your patience and for bringing this to our attention.
Kind Regards,
Mya
Customer Service Support.
Not delivered on time
I ordered a photo book and I paid extra to have anexpress delivery so as to ensure that my photo book arrived in time for a special occasion. The book is still being processed today ( the delivery date). I received an email stating that the book is delayed and is estimated to take up to another four days. The event is at the weekend and I won’t have my present in time. If I had been told this from the beginning I could have organised something else.
My order number is 9220828856
I also emailed you prior to posting this review.
10 July 2025
Unprompted review
Reply from CEWE
MeMe,
We are very sorry to hear that you were not satisfied with our service.
We apologise for any upset this situation has caused and want to investigate this further for you. We always strive to resolve any issues in your favour.
Unfortunately, it appears that you have not provided any contact details or your order number, so we are currently unable to look into this matter further for you.
Please reach out to us with your contact information and order number at your earliest convenience so we can begin working on a resolution for you.
Thank you for bringing this to our attention, and we look forward to resolving this for you.
If you wish to discuss this further, please contact our customer care team using one of the following methods –
Telephone: 00 44 330 912 2113
Email: info@cewe.ie
Or
Live Chat
Kind Regards,
Mya
Customer Service Support
Excellent service.
Excellent service.
East to use software with superb options for planning the book.
Book quality and presentation was excellent.
Adding extra pages a little pricy but worth it when you get the final product delivered.
14 June 2025
Everything came exactly like I wanted
Everything came exactly like I wanted. Really good quality.
4 June 2025
All good with the quality of the print…
All good with the quality of the print and the timing of the order.
The only problem was finding 2 additional photos that were not part of my order in the mix. Photos were family pictures with kids etc.. nothing serious but the idea that our photos could get mixed up and someone else around the world could receive by accident one of my photos is a bit disturbing.
1 June 2025
Just collected them and they are super…
Just collected them and they are super duper. Thanks
25 May 2025
Greate service
27 May 2025
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