Cow&Gate UK Reviews 

635
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After using the C&G website, I was able to put my daughter and her partner at ease after speaking with Ella, who gave great advice.

Company replied

Rated 5 out of 5 stars

The only milk that our 18 month old can drink, despite being on a different brand before, she loves this. She’s so full of energy throughout the day & always goes to sleep nicely after a bottle - we w... See more

Company replied

Rated 5 out of 5 stars

I've used this brand for both my daughters and even qith lockdown and other issues we've come across asda has always been able to supply and deliver there best service to us for being to get our young... See more

Company replied

Rated 5 out of 5 stars

great product, our little boy lost more than half his birth weight due to being ill whilst i was breast feeding he was given top ups of the cow and gate hungry milk and it worked! whilst i didn't wan... See more

Company replied

Company details

  1. Food Manufacturer
  2. Baby shop

Written by the company

Founded in Britain 🇬🇧 Made with love for little tummies❤️ Making babies smile for over 100 years🥰


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

635 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(635)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My children and now my grandchildren…

My children and now my grandchildren enjoy and benefit from good quality and variety

8 September 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Good evening Dennese,

Thanks for taking the time to send this lovely feedback, we really appreciate it.
We're so pleased your family have enjoyed our formula over the years.

Our Careline is open 7 days a week, 10am-10pm should you have any questions.
Kind wishes, Nancy from the Cow & Gate UK team.

Rated 5 out of 5 stars

Great and quick service

Great and quick service regarding queries.

22 August 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Hello Marcia,

Thank you for taking the time to leave this wonderful review, we're so pleased we could assist with the information you required.

Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.

Best wishes, Chloe from the Cow & Gate UK team.

Rated 5 out of 5 stars

Very helpful

Very helpful when needing advice for my new grandson xx

21 August 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Thank you so much for taking the time to leave this kind review. It's great to hear that you received the advice you needed, it's our pleasure to help you.

Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.

Best wishes, Chloe from the Cow & Gate UK team.

Rated 5 out of 5 stars

Very helpful support via WhatsApp

Very helpful support via WhatsApp. Both my babies have been brought up on Cow and Gate, I wouldn't choose any other brand!

14 August 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Good evening, Fran.

Thank you so much for taking the time to leave this kind review. We are so glad to hear that we were able to assist you with the information you needed. It’s also lovely to hear that your little ones grew up on Cow & Gate!

Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week. Best wishes, Emma from the Cow & Gate UK team.

Rated 5 out of 5 stars

Best baby milk out there to help with…

Best baby milk out there to help with little ones growth. Both of my children drank this and both got along so well! Also I’m expensive compared to other brands. Highly recommend!

13 August 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Good evening Olivia.

Thank you so much for taking the time to leave a review. We are really glad to hear you have had such a positive experience with our products.

If we can be of any further assistance in the future, please do contact us again!

Best wishes, Chloe from the Cow and Gate UK Team.

Rated 5 out of 5 stars

Quick

Quick, got relevant answer to my question

11 August 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Good evening Kamila,

Thank you so much for taking the time to leave this kind review. It's great to hear that you received the advice you needed, it's our pleasure to help you.

Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.

Best wishes, Cora from the Cow & Gate UK team

Rated 1 out of 5 stars

Stop promoting caca...breastfed al

Stop promoting caca..breastfed all 3 babies until 1year old then straight on to organic veg puree etc...all you want...profits..what's good for babies...breast milk..... and guess what is useless.. mothers who say can't do this...they just want money for being useless..

9 January 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Hi,

Breastfeeding is best for babies and provides many benefits. However, we completely understand that breastfeeding doesn't work for everyone and we appreciate that it is each mother's personal decision about what works best for them and their baby. We are committed to supporting all mums, whatever feeding choice they make.

Kind wishes, Nancy from the Cow & Gate team.

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Got the relevant answer to my query.

8 August 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Good evening Zareen,

Thank you for taking the time to leave us this review. We are so pleased you got the information you needed.

Our careline is open 7 days a week, 10am-10pm on all social channels.

Best wishes, Jo from Cow & Gate UK.

Rated 5 out of 5 stars

Excellent convenience whats app service

Excellent convenient whats app service

1 August 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Thank you so much for taking the time to leave this kind review Meabh. It's great to hear that you received the advice you needed, it's our pleasure to help you.

Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week. Best wishes, Emma from the Cow & Gate UK team.

Rated 5 out of 5 stars

Have used cow and gate from birth right…

Have used cow and gate from birth right up to 18 months. My son is still absolutely obsessed with the puree banana porridge, even if he has porridge and a banana mush up, he will still go for cow and gates banana porridge.

18 April 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Good afternoon Vicky. Thank you very much for taking the time to leave this wonderful review.

We're so glad your little enjoys his porridge!

Please do contact should you have any questions, we're here from 10am until 10pm, 7 days a week.

Best wishes, Faye from the Cow & Gate UK team.

Rated 5 out of 5 stars

I’m going to Asda every day and I’m…

I’m going to Asda every day and I’m happy to do shopping with this shop

23 July 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

We're glad to hear it Roksana. Thanks so much for this lovely 5* review, it's much appreciated.

Best wishes, Faye from the Cow & Gate UK team.

Rated 5 out of 5 stars

Great service very helpful and fast too

Great service very helpful and fast too

21 July 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Thank you so much for taking the time to leave this kind review. It's great to hear that you received the advice you needed, it's our pleasure to help you.

Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.

Best wishes, Vic from the Cow & Gate UK team.

Rated 5 out of 5 stars

Excellent and supportive

Fantastic products, and brilliant customer services team. Thank you.

21 July 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Thank you so much for taking the time to review your experience with us. If we can be of any further assistance in the future, please do not hesitate to get in contact with us again, we're available 10am - 10pm 7 days a week.

Best wishes, Vic from the Cow & Gate UK team.

Rated 5 out of 5 stars

The lady I’ve spoken to Faye was very…

The lady I’ve spoken to Faye was very helpful and patient she understood my situation and responded respectfully and politely, very pleased with the customer service

21 July 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Thank you so much for taking the time to leave this kind review. It's great to hear that you received the advice you needed, it's our pleasure to help you.

Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.

Best wishes, Vic from the Cow & Gate UK team.

Rated 5 out of 5 stars

Thanks Faye 🩷

Response was fast and but my mind to ease as I'm a new mama and still learning :)

21 July 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Thank you for finding the time to write this lovely review, your feedback is so valuable to us. We're so pleased we could help.

Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.

Best wishes, Vic from the Cow & Gate UK team.

Rated 5 out of 5 stars

Amazing product

Amazing product
I used for my son from birth to till now..
He will be 2 years old soon.. he loves the taste.. thanks for the best quality

18 July 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Good evening Preet.

Thanks so much for your lovely review, it is great to hear your little one enjoys our products! If we can be of any assistance in the future, please do not hesitate to contact us.

Best wishes, Chloe from the Cow and Gate UK Team.

Rated 5 out of 5 stars

Had some issues with a batch of milk…

Had some issues with a batch of milk got in touch as replied to me in less than 5 mins and helped so much

17 July 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Good afternoon. Thanks for leaving this lovely review, it's really appreciated. We're glad our team were helpful.

Please don't hesitate to contact us again, we're available from 10am until 10pm, 7 days a week.

Kind wishes, Faye from the Cow & Gate UK team.

Rated 5 out of 5 stars

The only milk that our 18 month old can…

The only milk that our 18 month old can drink, despite being on a different brand before, she loves this. She’s so full of energy throughout the day & always goes to sleep nicely after a bottle - we will be loyal to c & g now until our daughter tells us otherwise!

15 July 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Good morning,

Thank you so much for taking the time to leave us this kind review. We really do appreciate it.

Many thanks, Jo from the Cow & Gate UK team

Rated 5 out of 5 stars

Great products

Great products, all of my kids have enjoyed them

4 June 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Hi Josie,

Thank you for your positive feedback, we are delighted to hear your little ones have enjoyed our products.

Kind wishes,
Nancy from the Cow & Gate team.

Rated 5 out of 5 stars

I’ve never had an issue with…

I’ve never had an issue with themselves, great brand and products highly recommend. Used all through my first born.

12 July 2024
Unprompted review
Cow&Gate UK logo

Reply from Cow&Gate UK

Good afternoon Keel,

Thanks for taking the time to leave your review, it really is appreciated. We are delighted to hear you would recommend Cow & Gate.

Kind wishes, Nancy from the Cow & Gate team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look