Fast delivery. PS3 was wrapped very well and very carefully which I appreciate. Didn’t get my tracking number after 2 days, emailed customer services and they got back really fast and sent it to me. V... See more
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Company details
- #51 of 74 best companies in Mobile Phone Shop
- #79 of 91 best companies in Computer & Accessories store
- #13 of 17 best companies in Shopping outlet
- #18 of 20 best companies in Second-hand Computer Shop
- #6 of 6 best companies in Used Game Shop
Written by the company
We sell a large range of new and used items at great prices. Our buyback service also enables you to get cash for your items when you need it, without getting rid of them for good. Customer service is always at the forefront of what we do, and our well-trained staff are always on hand to answer any questions you might have. We’re rapidly expanding across the U.K. so if we aren’t already in a town near you, we won’t be far away!
Contact info
United Kingdom
- info@cgxuk.co.uk
- cgxuk.co.uk
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Replied to 100% of negative reviews
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Excellent service
Excellent service, great price products and arrived well packed on time

Reply from CGX UK
Brilliant service, top notch item, would recommend...
Brilliant service, very easy going staff - would greatly recommended...

Reply from CGX UK

Reply from CGX UK
Excellent customer service
The product is working great, staffs are very polite and good with the customers with effective communication.

Reply from CGX UK
Failed miserably at every opportunity.
It took well over a week for the items to arrive.
one of the items wasn't posted to the incorrect address.
on opening the packages there was absolutely no correspondence to say that it was from cgx. no order number. no reference to anything at all.
One of the items is faulty. I have contacted cgx and heard nothing back.
pretty much in every category they have failed miserably.

Reply from CGX UK
Love jewellery
Ordered a charm which arrived well packaged and fast delivery- charm was in very good condition and great value for money exactly how described

Reply from CGX UK
The speakers are very fairly priced and…
The speakers are very fairly priced and in very good condition

Reply from CGX UK
Brought a speaker that was brand new…
Brought a speaker that was brand new but every time I fully charged it goes of after a few minutes

Reply from CGX UK

Reply from CGX UK
Delivery Time 2-3 days on website more…
Delivery Time 2-3 days on website more like a week to get 1 PS5 game.

Reply from CGX UK

Reply from CGX UK
item took a while to be dispatched
item was paid for and ordered, dispatch took a long time and i had to email/chase up the branch to get the package moving, arrived as described so 4/5 for that.

Reply from CGX UK
Arrived well packaged (even though it…
Arrived well packaged (even though it took a couple of days before it was shipped).

Reply from CGX UK
Very good staff
I have only had very good experience in CGX ts1 . Mr K and Emma hands very good customer relations. I have always been treated well and get my items. Even when no available, I will be called once it’s in stock. Mr k and Emma are very good staff. Weldone guys!

Reply from CGX UK
Appreciating Mr K and Emma.
Mr K and Emma are always delivering! These staff of CGX are superstars. On several occasions,I had gone into their office in cleaveland Ts1 and asked for several items, Tvs, iphones, samsung Ultras and Mr K , Emma and Fahan before he was transfered will always do me well. Even if they do not have what I want, they will tell me to be patient and call me when the item is available. The last item I bought was an iPhone 16promax, I needed for my daughter's 18th birthday and Mr k and Emma made sure my daughter got her desired gift. Mr K will even get me a phone case as an extra gift( paid from his personal money). Both of them are always warm and welcoming to customers and both are always offering sweet and chocolate anytime I entered their office. Mr K will always make me laugh. There is no dulling moment with these two staff.
Because of how customer centric, they are, I have brought several customers to their office. My husband and friends will not even go to another place because Mr K and Emma always got us covered anytime.
Thank you so much guys, you are superstars!!

Reply from CGX UK
The charger for the laptop is broken
The charger for the laptop i bought is faulty. It works only intermittently

Reply from CGX UK
Had my up and down
Had my up and down. With this company ther has been times where I would never go back due to. Some horrendous customer service service when item are damaged and they do nothing about it. Then other. Times it’s be excellent and fast and quick service with a decent deal.

Reply from CGX UK
The item did not take too long to…
The item did not take too long to arrive. Also very happy with the item and we’ll definitely buy again.

Reply from CGX UK
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