Great service and easy to use website..... however, I was waiting for an email to tell me my order was ready for collection, (As advised when I was ordering my product). Instead I had to search to d... See more
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Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Contact info
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Ireland
- info@chadwicks.ie
- chadwicks.ie
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Replied to 38% of negative reviews
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Delivery was very quick and efficient
Excellent from Order to delivery
very quick getting dockets
very quick getting dockets, fellas very nice friendly.older guys great 2
Never got his name
Never got his name, but the guy who came in the truck to deliver my item was excellently friendly and very helpful. Old school.
Helpful staff and prompt service
Helpful staff and prompt service, thank you! Prompt online customer service also.
Excelllent service.
Ordered online
Ordered online. They rang back quite quickly to advise it wasn't in stock. Money refunded quite quickly, with thanks.
Always a pleasure 👌
Staff are so helpful in the Lacan…
Staff are so helpful in the Lacan branch, very friendly and go out of their way to help you.
Horrific experience
Horrific experience
Couldn't care less that my shed installation was jeopardized because of the block delivery going awol
Waiting three weeks still no sign
2 to 3 working days?? Lies!
Avoid avoid avoid
Horrible experience and please stay as individual buyer
Horrible experience and please stay away them if you are household/ individual buyer. My case I bought thier concrete blocks and reinforce steel from then on 24/4 and got agreement to get delivered on 28/4. Then on 28/4, nothing came to my house. I called them 5 times they said will call back but never did. Then I came to their shop. They said the order hasn't deliveried and said 100% delivery it on 30/4. Then I wait but nothing came. I called them 2 times, same thing they just said will call back but never did. It's not about the price but the way they dont keep their promise. Big company but doing business in a weird way: BETRAYING customer's trust!!!
Terrible experience
What a terrible experience. I order a product and request that it be delivered to my local chadwicks. get a call the next day saying they wont deliver it there for months and I have to drive to another completely inconvenient store quite a distance away.. every other builder provider will bring a product to a local store if it is out of stock..
Avoid chadwicks and stick to other builders merchants.
No service
I used the online form to book a piece of equipment for the next day. Got a phone call at 8:50 to talk about delivery, was told he was just going to check the store room and call back - no call.
Tried to call myself after a few hours, got redirected to their central line to someone who was annoyed I didn't know I'd been redirected to central line and took a message under duress without a phone number - no call.
Rang again repeatedly - got through, the guy said he couldn't talk about my order because he was just on the desk. The other lad would be back in 10 minutes. I asked if I was going to get delivery today and he said the trucks were all gone so there were no more deliveries.
Now I have no equipment, no follow up, no delivery.
I should have followed my gut and stayed away after my last encounter with an incredibly condescending sexist showboating employee at the main counter a year ago.
These guys are the worst. Avoid especially if you are a woman.
Wonderful service
Wonderful service. Will have my extension done in no time.
2/3 day delivery. Yeah right
Ordered external wall covers and coils on 11 Nivember and paid for delivery, still no sign of the them up to 19th November, 3rd time this has happened to me with their so call 2/3 delivery? No updates given to customers on the status of the order only AWAITING TO BE PROCESSED. Horrendous customer service and dont get me started on the counter staff, you'd swear you were asking for a lung the way some of them look at you when you ask them a question...
Avoid if possible
Avoid if possible. Terrible staff and quality of products.
Got doors and floors off Chadwicks…
Got doors and floors off Chadwicks Limerick. Guided in decisions for Door types and handles etc by Mark. Top guy, very helpful and knowledgable. Gave price and delivery date. All arrived as expected. Brilliant service from start to finish. Would very much recommend this store.
Out of Stock only after order was paid.
Good deal but not reliable. - I have made a purchase through the website, and after 5 working days I haven't got any update on my order. So I called one of the shops and they said that the product is out of stock and they do not know when it will be available, yet the product was available and "in stock" at the time of the purchase. Now I am stuck with no material and no money.
Waited 20 mins totally ignored…
Waited 20 mins totally ignored eventually went to plumbing counter and the guy had no idea what was n stock I left never again will I go back they have the worst service
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