Chainspeed Reviews 747

The item I purchesed was on stock by the website - but it wasn't! They took my money, now they say that "they can't find my payment" so they have problem with the refund. Never ever again!!!! I hope I will see my money one day!

Hi this is the first time I have shopped at chain speed. I ordered a R & G rain cover for my aprilla rsv millie 1000 2002,it was the cheapest price I could find.The staff are really helpful and are very knowledgeable I spoke to member of staff named Charlie I will order from this company again cheers for all your help kev.

Great price , hassle free with fast delivery , would definitely use again

Sean went out of his way to track down the correct parts for my bike, rang me to advise they were in stock and had them delivered next day. Great stuff.

log delivery time. No response on e-mail og chat from customer services.
I think I'm done with chainspeed

Excellent service and support. 5*****

Good service in general but I paid for next day delivery and the item took 3 days to arrive.

All the staff at Chainspeed know their stuff - particularly around product and technical. I received excellent, friendly service thoughout.

I bought some SW Motech kit from Chainspeed a week or so ago and when it was delivered it did not fit my bike (Multistrada V2s), which is a new model. I am going on a long trip at the end of the week and Tom Wray at Chainspeed made sure that an alternative kit would fit (despite not being confirmed by SW M) and sent me the new kit by special delivery which arrived the next day. No cost, no postage, just in order to make sure I had the kit in time for my holiday. This is real Customer Service and I have been so impressed.

Good experience

Great bit of kit. Strapped it to the back of my triumph bobber and it done the job nicely. Easily enough room for a 1 man tent, roll mat, and sleeping bag with room to spare.

Have used Chainspeed many times before with great service, this time when I ordered they took my money straight away but the item took four weeks to arrive, I had to phone them twice to get an update, both times a promise of an email to let me know what was happening, none arrived also the second time I was told it would be on its way be there in two days but took six. I understand they had issues with parts, but just communicate with the Customer. The product is is great and I would use them again but communication is key.

No products received.

I accept that this is an automated request but little point in sending it before the products.

Great service, excellent communication.
SW Motech product is pure quality.

All good. Just what was required! :-)

Follow me on @outandaboutonindianscout
Excellent service from chainspeed fast delivery of triumph tiger barkbusters handguards brilliant product

I ordered a set of panniers on 2nd Jan 2022. They never arrived, despite me chasing regularly. Didn't get the impression anybody cared much, as I didn't receive any callbacks or emails. The order showed as shipped, but never arrived. I had to remind them of this EVERY time I called. Final call - I gave over my order number and they couldn't even tell me what I had ordered - I had to tell them. Just got the general impression I was being fobbed-off. Only reason I have given two instead of one star is that they refunded me promptly.