I am relatively new to crypto and accidentally bought USDT TRON and couldn't buy TRX to sell, swap, because of my region. You guys were simple. Spent 2 days trying to buy something with the USDT TRON!... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I got stuck because my usual exchange (Kraken) didn’t have XMR available anymore. After looking around for alternatives, I tried ChangeNOW. The process was surprisingly simple. no complicated... See more
Company replied
My first successful crypto swap (XMR to BTC). My source of funds was an XMR GUI Client wallet (in other words not on an exchange). Had started the process at several other sites but ran into problem... See more
Company replied
I have been using ChangeNOW for several years, and they have been excellent in every aspect of what they do. These types of cryptocurrency exchanges can be risky if you are not familiar with... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Services
- Currency exchange service
- Financial Institution
- Money transfer service
- Non-bank financial service
Written by the company
ChangeNOW.io is a crypto management platform that empowers newcomers, professionals and businesses to handle their Web3 finances in a simple and secure way. Since 2017, ChangeNOW has evolved from a fast, secure and limitless instant crypto exchange to a platform where millions of users worldwide safely store, exchange, trade and stake their crypto assets.
ChangeNOW Crypto Exchange: Swap on the Go
Written by the company
- ChangeNOW offers rapid swaps for BTC, ETH, USDT, and hundreds of other assets directly to your wallet. We’ve removed the friction so you can focus on your gains, not on filling out forms.
Resilient by Design, Secure by DNA
Enjoy all the benefits of ChangeNOW:
- Signup-Free: Keep your swaps private.
- Massive Variety: Access 1500+ digital assets across 110+ blockchains.
- Your Keys, Your Coins: Your funds stay yours only – safe and secure.
- Fiat-Ready: Jump from money to better money instantly with support for 70+ fiat currencies.
Go PRO: Maximize Every Move
Upgrade your experience with a ChangeNOW PRO subscription plan and get more benefits, control, transparency, and efficiency.
Choose the plan that fits your strategy:
- Emerald: 0.1% Cashback + 40 AML Checks – Built for active clients who want smarter monitoring and added value.
- Brilliant: 0.2% Cashback + Unlimited AML Checks – Designed for power users who need flexibility, scale, and full compliance coverage.
Contact info
Euro House, Richmond Hill Road, VC0100, Kingstown, St. Vincent & Grenadines
- support@changenow.io
- changenow.io
ChangeNOW Pro
You should know
4.6
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What an exchange I loved it like ladies
What an exchange I loved it like ladies
9 March 2026
Unprompted review
Reply from ChangeNOW
Hey Nasir!
Reviews like yours really make our day. Thanks for the 5 stars! ⭐
Looking forward to your next exchange! 💚
Water waves.
9 March 2026
Unprompted review
Reply from ChangeNOW
Hello, Richard!
Glad everything went seamlessly! We're here whenever you need your next exchange. 💚
Reply from ChangeNOW
Hello Wei Ming Tan!
Your feedback just made our day! Knowing that you’re happy with your experience means everything to us 💚 We’re committed to providing smooth, secure, and fast exchanges every time. We’ll be here whenever you need us, and we hope to see you again very soon for your next crypto transaction!
works and fast
8 March 2026
Unprompted review
Reply from ChangeNOW
Hi Vattfr!
We’re absolutely delighted to hear that everything worked so smoothly for you! Your feedback truly motivates our team to keep improving 💚 It’s wonderful to know you had a positive experience. We’re always here for you and can’t wait to assist you with your next transaction. Thank you for choosing ChangeNOW!
The team was very fast and responsive
The team was very fast and responsive, even late at night. Thank you for helping me get my swap completed in a timely manner.
7 March 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊
Thank you for your feedback! We're glad to hear you found the team very fast and responsive 🚀
We truly appreciate your support and hope to see you again soon. ⭐
Reply from ChangeNOW
Hello! 😊
Thank you for the 4 stars — we really appreciate your support! ⭐
If you have any questions or need assistance with anything, please feel free to reach out to our support team. We’ll be happy to help! 🚀
best overall
7 March 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊
Thank you for the great feedback! We're really happy to hear you consider our service the best overall ⭐🚀
Your support means a lot to us. We look forward to serving you again!
Reply from ChangeNOW
Hello! 😊
Thank you for your feedback! We're glad to hear you found the exchange fast, reliable, and with a good rate 🚀
We truly appreciate your support and hope to see you again soon. ⭐
Fast swap when exchanges didn’t have what I needed
I got stuck because my usual exchange (Kraken) didn’t have XMR available anymore. After looking around for alternatives, I tried ChangeNOW.
The process was surprisingly simple. no complicated steps — just entered the swap, sent the crypto, and received the Monero in about 15–20 minutes.
Rates were reasonable and the interface was straightforward. For anyone who needs a quick crypto swap without opening another exchange account, this worked really well for me.
Would definitely use again.
6 March 2026
Reply from ChangeNOW
Hello!
Thank you for sharing such a detailed review of your experience. We're glad to hear that ChangeNOW helped when you couldn’t complete the swap on your usual exchange and that the process was simple and straightforward for you.
It’s great to know that your swap was completed quickly and that the interface and rates met your expectations. Our goal is to make crypto exchanges as easy and accessible as possible without unnecessary steps.
We truly appreciate your feedback and look forward to assisting you again in the future.
5 Stars!!!!!
6 March 2026
Reply from ChangeNOW
Hello!
Thank you for the 5 stars!!! We truly appreciate your support and are glad you had a positive experience with our service.
If you ever need assistance in the future, our team will be happy to help.
Reply from ChangeNOW
Hello! 😊
Thank you for your feedback! We're glad to hear your exchange was very fast 🚀
We appreciate your support and hope to see you again soon. Thank you for choosing our service! ⭐
Overall everything was good
Overall everything was good. My exchange has stuck for 1H but after that I wrote to the support in chat and it helped. Tx was pushed and finished eventually in short. Special thanks to Alejandro)
6 March 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊
Thank you for sharing your experience and for your kind words! We’re glad to hear that everything worked out in the end and that the exchange was completed successfully 🚀
Sometimes transactions may take a little longer than expected, but it’s great to know that our support team was able to help quickly and resolve the situation. We’ll be sure to pass your special thanks to Alejandro as well — he’ll definitely appreciate it! ⭐
If you ever need any assistance again, we’ll be happy to help.
Reliable and fast transactions…
Reliable and fast transactions guaranteed!
6 March 2026
Unprompted review
Reply from ChangeNOW
Hello Michael Solomon!
Thank you so much for your kind words! It’s amazing to hear that you enjoyed our service and found it reliable. We always strive to make exchanges fast, safe, and simple 💚 Your support means a lot, and we look forward to welcoming you back for your next swap or exchange soon!
Reply from ChangeNOW
Hello Asialla Asiallisesti!
Your feedback just made our day! Knowing that you’re happy with your experience means everything to us 💚 We’re committed to providing smooth, secure, and fast exchanges every time. We’ll be here whenever you need us, and we hope to see you again very soon for your next crypto transaction!
Smooth and quick swap.
5 March 2026
Unprompted review
Reply from ChangeNOW
Hi, Jeff!
We’re absolutely delighted to hear that everything worked so smoothly for you! Your feedback truly motivates our team to keep improving 💚 It’s wonderful to know you had a positive experience. We’re always here for you and can’t wait to assist you with your next transaction. Thank you for choosing ChangeNOW!
Reply from ChangeNOW
Hello Banoyolo!
Thank you for leaving your feedback. To ensure we can review your case carefully and provide the fastest possible solution, please send your exchange ID to our support team at support@changenow.io. This helps us handle your information securely and move forward efficiently.
The transaction id you provided in this review is not valid ChangeNOW exchange id.
We appreciate your understanding and cooperation.
Good service
It was very great, very good service by Ryan who was a very good help
5 March 2026
Unprompted review
Reply from ChangeNOW
This made our day! Ryan will be happy to hear he could help 😉 Thanks a lot for the support and for swapping with us 💚
Good, I like this website.
5 March 2026
Unprompted review
Reply from ChangeNOW
Hey dinhgiang nguyen! 💚✨
We’re so happy you’re enjoying our service! Your satisfaction is our top priority 😉 We can’t wait to welcome you back for your next transaction!
Reply from ChangeNOW
Glad the fees worked out for you — and that we could handle your amount! 💚
We're always here whenever you need your next exchange!
Reply from ChangeNOW
Hello! 😊
Thank you for sharing your experience! We’re glad to hear that you received a quick response and that your issue was resolved smoothly without any hassle 🚀✨
That’s exactly the level of service we aim to provide. If you ever need anything else, we’ll be happy to assist you again 💙
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.