Every time I sent funds to the wrong address, ChangeNow has ALWAYS been able to recover the funds and re-route to the correct address within a few minutes. Excellent service!
Company replied
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See what reviewers are saying
I got stuck because my usual exchange (Kraken) didn’t have XMR available anymore. After looking around for alternatives, I tried ChangeNOW. The process was surprisingly simple. no complicated... See more
Company replied
My first successful crypto swap (XMR to BTC). My source of funds was an XMR GUI Client wallet (in other words not on an exchange). Had started the process at several other sites but ran into problem... See more
Company replied
Payment was confirmed in just a few seconds. I like the interface and it allows me to send the exact amount without worrying about conversion.
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Services
- Currency exchange service
- Financial Institution
- Money transfer service
- Non-bank financial service
Written by the company
ChangeNOW.io is a crypto management platform that empowers newcomers, professionals and businesses to handle their Web3 finances in a simple and secure way. Since 2017, ChangeNOW has evolved from a fast, secure and limitless instant crypto exchange to a platform where millions of users worldwide safely store, exchange, trade and stake their crypto assets.
ChangeNOW Crypto Exchange: Swap on the Go
Written by the company
- ChangeNOW offers rapid swaps for BTC, ETH, USDT, and hundreds of other assets directly to your wallet. We’ve removed the friction so you can focus on your gains, not on filling out forms.
Resilient by Design, Secure by DNA
Enjoy all the benefits of ChangeNOW:
- Signup-Free: Keep your swaps private.
- Massive Variety: Access 1500+ digital assets across 110+ blockchains.
- Your Keys, Your Coins: Your funds stay yours only – safe and secure.
- Fiat-Ready: Jump from money to better money instantly with support for 70+ fiat currencies.
Go PRO: Maximize Every Move
Upgrade your experience with a ChangeNOW PRO subscription plan and get more benefits, control, transparency, and efficiency.
Choose the plan that fits your strategy:
- Emerald: 0.1% Cashback + 40 AML Checks – Built for active clients who want smarter monitoring and added value.
- Brilliant: 0.2% Cashback + Unlimited AML Checks – Designed for power users who need flexibility, scale, and full compliance coverage.
Contact info
Euro House, Richmond Hill Road, VC0100, Kingstown, St. Vincent & Grenadines
- support@changenow.io
- changenow.io
ChangeNOW Pro
You should know
4.6
Excellent
13K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I will definitely recommend this for…
I will definitely recommend this for any and everybody...
I have big trust issues.. but this one is trustworthy
15 March 2026
Unprompted review
Reply from ChangeNOW
We truly appreciate your trust and are glad to hear that you had a positive experience with our service. Your recommendation means a lot to us.
We’ll continue doing our best to provide a reliable and secure experience for all our users! 🚀
Best regards,
ChangeNOW Team
Always a Smooth Transaction …
I’ve always had a good experience with these guys. It’s easy to use, fast and reliable.
14 March 2026
Unprompted review
Reply from ChangeNOW
Thank you for your kind feedback!
We’re glad to hear that your experiences with us have always been smooth and that you find the service easy to use, fast, and reliable.
We truly appreciate your support and look forward to assisting you again in the future! 🚀
Best regards,
ChangeNOW Team
Oli makes ChangeNow a great service to…
Oli makes ChangeNow a great service to use! He’s like a personal assistant in support.
CEO of changenow or Oli’s boss give him a promotion or pay raise!
13 March 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊
Thank you for your feedback! We're so glad our team was able to help you 🚀
We truly appreciate your support and hope to see you again soon ⭐
Reply from ChangeNOW
Hi Ryan Pseudonym!
We’re absolutely delighted to hear that everything worked so smoothly for you! Your feedback truly motivates our team to keep improving 💚 It’s wonderful to know you had a positive experience. We’re always here for you and can’t wait to assist you with your next transaction. Thank you for choosing ChangeNOW!
Reply from ChangeNOW
Hello Sefa mehdi!
Big thanks for the 5 stars! ⭐⭐⭐⭐⭐ We’re glad everything went great and look forward to your next swap!
Good
Easy exchange and fast friendly support, used this exchange multiple times for small transactions, also few times made some typo in memo or account address, but those got sorted out fast by support
11 March 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊
Thank you for sharing your experience and for your continued trust in our service! ⭐
We’re glad to hear that your exchanges have been easy and that our support team was able to quickly help when small issues like typos in the memo or address occurred. It’s great to know everything was sorted out smoothly 🚀
We truly appreciate you using our service multiple times and look forward to assisting you again in the future!
Reply from ChangeNOW
We’re happy to hear that you loved the experience and found the process streamlined. That’s exactly what we aim to provide for our users. Appreciate your feedback 🚀
Best regards,
ChangeNOW Team
Reply from ChangeNOW
Hey Michael Dodd! 💚✨
We’re so happy you’re enjoying our service! Your satisfaction is our top priority 😉 We can’t wait to welcome you back for your next transaction!
Reply from ChangeNOW
Hello Swezy!
Your feedback just made our day! Knowing that you’re happy with your experience means everything to us 💚 We’re committed to providing smooth, secure, and fast exchanges every time. We’ll be here whenever you need us, and we hope to see you again very soon for your next crypto transaction!
What an exchange I loved it like ladies
What an exchange I loved it like ladies
9 March 2026
Unprompted review
Reply from ChangeNOW
Hey Nasir!
Reviews like yours really make our day. Thanks for the 5 stars! ⭐
Looking forward to your next exchange! 💚
Water waves.
9 March 2026
Unprompted review
Reply from ChangeNOW
Hello, Richard!
Glad everything went seamlessly! We're here whenever you need your next exchange. 💚
Reply from ChangeNOW
Hello Wei Ming Tan!
Your feedback just made our day! Knowing that you’re happy with your experience means everything to us 💚 We’re committed to providing smooth, secure, and fast exchanges every time. We’ll be here whenever you need us, and we hope to see you again very soon for your next crypto transaction!
works and fast
8 March 2026
Unprompted review
Reply from ChangeNOW
Hi Vattfr!
We’re absolutely delighted to hear that everything worked so smoothly for you! Your feedback truly motivates our team to keep improving 💚 It’s wonderful to know you had a positive experience. We’re always here for you and can’t wait to assist you with your next transaction. Thank you for choosing ChangeNOW!
The team was very fast and responsive
The team was very fast and responsive, even late at night. Thank you for helping me get my swap completed in a timely manner.
7 March 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊
Thank you for your feedback! We're glad to hear you found the team very fast and responsive 🚀
We truly appreciate your support and hope to see you again soon. ⭐
Reply from ChangeNOW
Hello! 😊
Thank you for the 4 stars — we really appreciate your support! ⭐
If you have any questions or need assistance with anything, please feel free to reach out to our support team. We’ll be happy to help! 🚀
best overall
7 March 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊
Thank you for the great feedback! We're really happy to hear you consider our service the best overall ⭐🚀
Your support means a lot to us. We look forward to serving you again!
Reply from ChangeNOW
Hello! 😊
Thank you for your feedback! We're glad to hear you found the exchange fast, reliable, and with a good rate 🚀
We truly appreciate your support and hope to see you again soon. ⭐
Fast swap when exchanges didn’t have what I needed
I got stuck because my usual exchange (Kraken) didn’t have XMR available anymore. After looking around for alternatives, I tried ChangeNOW.
The process was surprisingly simple. no complicated steps — just entered the swap, sent the crypto, and received the Monero in about 15–20 minutes.
Rates were reasonable and the interface was straightforward. For anyone who needs a quick crypto swap without opening another exchange account, this worked really well for me.
Would definitely use again.
6 March 2026
Reply from ChangeNOW
Hello!
Thank you for sharing such a detailed review of your experience. We're glad to hear that ChangeNOW helped when you couldn’t complete the swap on your usual exchange and that the process was simple and straightforward for you.
It’s great to know that your swap was completed quickly and that the interface and rates met your expectations. Our goal is to make crypto exchanges as easy and accessible as possible without unnecessary steps.
We truly appreciate your feedback and look forward to assisting you again in the future.
5 Stars!!!!!
6 March 2026
Reply from ChangeNOW
Hello!
Thank you for the 5 stars!!! We truly appreciate your support and are glad you had a positive experience with our service.
If you ever need assistance in the future, our team will be happy to help.
Reply from ChangeNOW
Hello! 😊
Thank you for your feedback! We're glad to hear your exchange was very fast 🚀
We appreciate your support and hope to see you again soon. Thank you for choosing our service! ⭐
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