My 23 year old daughter wanted a Suzuki Swift and had seen a blue, ‘23 reg. low mileage example on the Chapelhouse website. Having been offered what amounted to a derisory ‘deal’ at the local Bolton s... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I cannot recommend Chapelhouse Blackpool enough! Taking your car to a garage can often feel daunting, but the team here completely shattered those worries. I brought my car in for a noise on the en... See more
Company replied
We can’t thank Tom at Chapelhouse Southport enough. He has genuinely helped us out as a family in a big way. From start to finish, Tom was kind, patient, and went above and beyond to support us, makin... See more
Company replied
We were very happy with the recent purchase of our Suzuki Swift from Chapel House Southport, where we looked after by Gary Toni & Tom. We appreciated the time taken to explain the car's features a... See more
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Company details
Information provided by various external sources
Established for over 30 years, Chapelhouse is a company well-known throughout the North west and authorised dealers for Suzuki, MG, Kia and Fiat. Also approved for authorised repairs for Citroen, Peugeot and Vauxhall.
Contact info
603-609 Liverpool Road, PR8 3NG, Southport, United Kingdom
- enquiries@chapelhouse.co.uk
- chapelhouse.co.uk
4.2
Great
1k reviews
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This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
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Upgrading our car
We had a phone call to upgrade our car. Leeah (part of the sales team) was amazing, our car was late arriving and when it did arrive did have a problem. Leeah kept us as up to date as possible through the process. When realising our car wouldn't be fixed soon, she gave us the option of the same car just a different colour and made sure everything was pushed through quickly due to the long wait. Ray (another part of the sales ream) just told us what we wanted to hear, telling us as soon as our car arrived we could collect, but this wasn't the case. However, when the newer car was being pushed through he was quick with sorting out our new finance agreement.
I couldn't recommend Leeah enough, she did the best she could in a difficult situation.
13 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for sharing your experience, Jessica.
We’re pleased to hear that Leeah provided exceptional support throughout the car upgrade process at Chapelhouse MG Wigan, keeping you updated and ensuring the situation was handled as smoothly as possible. We’ll be sure to pass on your kind words to her.
We appreciate your feedback regarding Ray as well and will use this to continue improving our service. Thank you for taking the time to leave a review, and we look forward to welcoming you back in the future.
I didn’t purchase the car direct from…
I didn’t purchase the car direct from Joey at Chapelhouse, however the car was brought it from another dealership he was ever so helpful friendly and professional. I would highly recommend his services. 5 star ⭐ everyday for joey.
13 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your kind feedback, Phil.
We’re delighted to hear that Joey provided such friendly, professional, and helpful service, even though the car was purchased from another dealership. It’s wonderful to know you’d highly recommend him.
We’ll be sure to pass your 5-star praise on to Joey. Thank you for taking the time to share your experience!
Picked up my MG HS 23 December 2026
Picked up my MG HS 23 December 2026. Can’t recommend highly enough the superb service I received from Ash (sales ) & Barry (sales manager) . I felt I was listened to by Ash when I was quite specific in the type & colour of car I was interested in. Nothing was ever too much trouble for any of the Team . Ash & Barry were always available to offer any help . Trade in & pickup all handled quickly & smoothly . I’ve even been back a few times with questions on help with settings in the car & they’ve always helped me straight away . So refreshing to deal with a company that treats a female with the same courtesy as a male. Can’t thank them enough & I love my new MG
23 December 2025
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your wonderful feedback. Jan
We’re thrilled to hear that Ash and Barry provided such superb, attentive, and supportive service throughout your MG HS purchase at Chapelhouse MG Bolton. It’s fantastic to know they listened carefully, made the trade-in and pickup smooth, and continued to offer help even after delivery. We’re especially glad their professionalism and courtesy made such a positive impression.
We’ll be sure to pass your kind words on to Ash, Barry, and the team. Enjoy your new MG, and we look forward to welcoming you back in the future!
Excellent service throughout.
First class service.
Joey was exceedingly helpful throughout the transaction.
He is a pleasure to deal with .He made the complicated process seem easy. Thank you Joey.
12 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your feedback, Mr D.
We’re delighted to hear that Joey provided first-class service at Chapelhouse Southport and made the process easy and straightforward. It’s wonderful to know he was so helpful and a pleasure to deal with.
We’ll be sure to pass your kind words on to Joey. Thank you for choosing Chapelhouse, and we look forward to welcoming you back in the future.
Gary
Gary was excellent from start to finish. Very efficient and helpful.
12 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your feedback, Janice.
We’re delighted to hear that Gary provided excellent, efficient, and helpful service from start to finish at our Southport dealership. We’ll be sure to pass your kind words on to him.
Thank you for choosing Chapelhouse, and we look forward to welcoming you back in the future.
Joey is a great ambassador for MG…
Joey is a great ambassador for MG Chapelhouse Southport. We were interested in the MG plug in hybrid on the Motabilty scheme. Joey introduced himself and was so knowledgeable, friendly and attentive to our needs. We arranged a test drive the following week and he blocked time out so he could give us his full attention. He went through the full process and we left feeling valued and reassured. Nothing was too much trouble. we also met V who was also friendly. Both Joey and V offered an excellent customer experience. Thank you.
11 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your fantastic feedback, Paul.
We’re thrilled to hear that Joey and V provided such knowledgeable, friendly, and attentive service at Chapelhouse MG Southport. It’s wonderful that Joey took the time to give you his full attention during the test drive and throughout the Motability process, ensuring you felt valued and reassured.
We’ll be sure to pass your kind words on to both Joey and V. Thank you for sharing your experience, and we look forward to welcoming you back in the future!
Buying an Omoda 9
I picked up my Omoda 9 today from Aiden Gray. He has been fantastic all the way through the buying process, from the moment we walked in, to the moment we drove away. His communication on the cars ETA has been great and he has went out of his way to make this really easy for us. He is extremely helpful and knowledgeable and nothing has been too much hassle. I am extremely happy with the experience from start to finish and love my new car! Thank you Aiden!
9 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your wonderful feedback, Michael.
We’re delighted to hear that Aiden Gray provided such fantastic support throughout your Omoda 9 purchase at Chapelhouse OMODA & JAECOO Southport. It’s great to know his communication, knowledge, and helpfulness made the process smooth and enjoyable from start to finish.
We’ll be sure to pass your kind words on to Aiden. Enjoy your new car, and we look forward to welcoming you back in the future!
Made buying a car easy at Chapel House
Excellent service from Dan Gargan at Chapelhouse Motors in Southport. I bought a Hyudai Tucson and Dan went above and beyond to make the process of buying the car easy and stress free, he explained the process in detail and arranged for a test drive and sorted the paperwork. The car is in excellent condition, Dan had arranged for it to be valated on day, he even sorted out an issue with the log book at the local Post Office, Cheers Dan for all your help and advice.
8 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your fantastic feedback, K.
We’re thrilled to hear that Dan Gargan provided such excellent, thorough, and attentive service at Chapelhouse Motors Southport. It’s wonderful to know he went above and beyond—from arranging the test drive and paperwork to resolving the log book issue—making your Hyundai Tucson purchase easy and stress-free.
We’ll be sure to pass your kind words on to Dan. Enjoy your new car, and we look forward to welcoming you back in the future!
Myles was extremely helpful
Myles was extremely helpful with answering service questions. Took his time and showed her the benefits of the Jaecoo and what the schedules were. He explained in plain language she could understand. Will be definitely returning in the future
8 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your feedback, Mr Murphy.
We’re delighted to hear that Myles provided such helpful and clear guidance on the Jaecoo service schedules, taking the time to explain everything in a way that was easy to understand. It’s great to know you had such a positive experience and plan to return in the future.
We’ll be sure to share your kind words with Myles and the team at Chapelhouse OMODA & JAECOO Warrington.
Easy and helpful
Easy and helpful, Dan G was very pleasant with a good balance between the serious and the not.
7 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your feedback, Keeley.
We’re delighted to hear that Dan G provided such a pleasant and balanced approach, making your experience at Chapelhouse OMODA & JAECOO Southport both easy and enjoyable. We’ll be sure to pass your kind words on to him.
We look forward to welcoming you back in the future!
Great experience!
Adam was really helpful! He made the experience of picking a new car super easy!
4 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your feedback, Nicola.
We’re delighted to hear that Adam made picking your new car so easy and enjoyable at Chapelhouse OMODA & JAECOO Warrington. We’ll be sure to share your kind words with him.
Enjoy your new car, and we look forward to welcoming you back in the future!
Joey has been excellent and charming…
Joey has been excellent and charming friendly and super patient. Knowledge and attention to care for motobility is perfect made sure my need was meet. 100%.star of Chapelhouse
7 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your wonderful feedback, Mr Brennan.
We’re thrilled to hear that Joey provided such excellent, patient, and attentive service, ensuring all your mobility needs were fully met. It’s fantastic to hear how highly you think of him—he truly is a star of Chapelhouse Southport.
We’ll be sure to pass your kind words on to Joey and the team. Thank you for choosing Chapelhouse, and we hope you continue to enjoy your vehicle!
Wes outstanding at his job
Brilliant experience, would highly recommend
6 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your fantastic feedback, Sean.
We’re delighted to hear that Wes provided outstanding service and that your experience was so positive. Your kind words and recommendation are greatly appreciated, and we’ll be sure to pass them on to Wes.
We look forward to welcoming you back in the future.
Outstanding service at Chapelhouse Omoda & Jaecoo Southport
I had an excellent experience purchasing my Jaecoo 7 from Chapelhouse Omoda and Jaecoo Southport, and I can’t praise the team enough.
From start to finish, the customer service was absolutely first class. Aiden, Dan, and Phil were all fantastic – friendly, professional, knowledgeable, and genuinely helpful throughout the entire process. Nothing felt rushed or pushy, and they took the time to answer every question and make sure I was completely happy with my choice.
The whole buying experience was smooth, transparent, and stress-free, which really makes a difference. I’m absolutely delighted with the Jaecoo 7 and the level of care shown by the team.
Highly recommend Chapelhouse Omoda and Jaecoo Southport, to anyone looking for a great new car and even better customer service. A brilliant experience all round!
Thank you Chapelhouse!
27 December 2025
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your wonderful feedback!
We’re thrilled to hear that your experience purchasing your Jaecoo 7 at Chapelhouse OMODA & JAECOO Southport was so positive. It’s fantastic to know that Aiden, Dan, and Phil provided friendly, professional, and knowledgeable support throughout the entire process, making it smooth, transparent, and stress-free.
We’ll be sure to share your kind words with the team, and we’re delighted that you’re so happy with your new Jaecoo 7. Thank you for highly recommending Chapelhouse—we look forward to welcoming you back in the future!
Excellent service at Southport ChapelHouse Suzuki
Following my first Suzuki service with Chapelhouse in Southport, I have experienced an excellent customer service from a very knowledgeable and professional employee, called Julie Wainwright.
Will undoubtedly return when further support is required.
Regards
2 January 2026
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your fantastic feedback.
We’re delighted to hear that Julie Wainwright provided such knowledgeable and professional service during your first Suzuki service at Chapelhouse Southport. It’s great to know you had an excellent experience and that you plan to return for future support.
We’ll be sure to pass your kind words on to Julie and the team. We look forward to welcoming you back.
Great job done by all
Great job done by all, sales and service have to say Phil Davidson was a pleasure to deal with, thanks again.
27 December 2025
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your wonderful feedback.
We’re delighted to hear that both our sales and service teams provided a great experience, and that Phil Davidson was a pleasure to deal with. Your kind words will be shared with Phil and the team.
We look forward to welcoming you back in the future.
Staff very caring and knowledgable
Staff very caring and knowledgable
23 December 2025
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your feedback, John.
We’re delighted to hear that our staff were caring and knowledgeable during your visit. Your kind words will be shared with the team.
We look forward to welcoming you back in the future.
Very Very Good Place To Buy Car
30 December 2025
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your feedback, Tom.
We’re pleased to hear that you had a very positive experience purchasing your car with us. Your kind words will be shared with the team at Chapelhouse.
We look forward to welcoming you back in the future.
Very Good Place To Buy Car
30 December 2025
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your feedback, Tom.
We’re pleased to hear that you had a very positive experience purchasing your car with us. Your kind words will be shared with the team at Chapelhouse.
We look forward to welcoming you back in the future.
Very comforting and speedy service
Very comforting and speedy service
Dan (Southport branch) mad the whole process from start to picking up the car very easy. He throughly went though all the cars specs and finance deals, he even took more time to have a good look to see if a car I wanted was ready to go and luckily enough there was one and within a week I had the car.
22 December 2025
Unprompted review
Reply from Chapelhouse Motor Group
Thank you for your fantastic feedback!
We’re delighted to hear that Dan at Chapelhouse Southport provided comforting, thorough, and speedy service. It’s great to know he took the time to explain the car specs and finance options and went the extra mile to help you secure the car you wanted so quickly.
We’ll be sure to pass your kind words on to Dan and the team. Enjoy your new car, and thank you for choosing Chapelhouse!
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