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Charava South Africa Reviews 301

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often highlighting quick turnaround times and prompt arrival of their orders. Many people also commend the excellent quality of the products, noting their effectiveness and the positive impact on their well-being. The service provided is frequently described as brilliant, with consumers appreciating the responsiveness and professionalism. However, some customers experienced issues with their orders, including not receiving certain products or receiving incorrect items. A few people also mentioned dissatisfaction with product availability, finding that some items were frequently out of stock.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the high quality, effectiveness,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the quick and easy ordering system,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more

Company replied

Rated 5 out of 5 stars

Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more

Company replied

Rated 5 out of 5 stars

The order experience was good, I couldnt pick up when ordering how long it would take to be delivered, maybe I missed it but if it does not exist, I would recommend a guideline time frame. The deliver... See more

Company replied

Rated 5 out of 5 stars

The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Pharmaceutical company

About Charava South Africa

Written by the company

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Written by the company

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Contact info

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4.3

Excellent

TrustScore 4.5 out of 5

301 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Reliable products

The information on Charava platforms make my personal wellness requirements easy to assess and understand. Ordering of products is a breeze! Delivered a quality product with total reliability.

11 February 2025
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Reply from Charava South Africa

Hi Stephanie, thank you for your kind words! We're glad to hear that our platform makes your wellness journey easier and that the ordering process was smooth. Even moreso, to hear you’re happy with the quality and reliability of our products. We're here to support you every step of the way, feel free to reach out anytime!

Rated 5 out of 5 stars

What a great shopping experience and…

What a great shopping experience and extremely efficient delivery. I can't wait to start using my products and looking forward to seeing the health benefits of the senolytic supplements.

10 February 2025
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Reply from Charava South Africa

Hi Shirley, thank you for your kind words! We're super happy you had a great shopping experience and that your order arrived quickly. We hope you enjoy your senolytic supplements and see amazing health benefits! Do keep us updated on your progress! If you ever have any questions, we're here to help.

Rated 1 out of 5 stars

Ordered and paid for 2 items

Ordered and paid for 2 items. Only 1 was delivered

5 February 2025
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Reply from Charava South Africa

UPDATE: Hi Thabo, upon checking, you've both received the products. Please keep us posted so we can assist you better. Thanks!

--------

Hi Thabo,

I’m really sorry for any misunderstanding regarding your order. I’ve sent you emails—one before your order was shipped and another in response to your emails today.

Have you had a chance to check them? It’s possible they may have ended up in your spam or junk folder.

To clarify, the reason you have only received one product so far is that the Spermidine is being shipped separately from our UK warehouse due to stock shortages in our SA warehouse. You should receive it this week.

Again, I truly apologise for any confusion, and I appreciate your patience. If you have any concerns, please let me know. Also, if this clears things up, I’d be grateful if you could update your review.

Thanks,
Lai

Rated 1 out of 5 stars

When will the other shipment arrive

When will the other shipment arrive. I got here too late and it's sold out!

4 February 2025
Unprompted review
Charava South Africa logo

Reply from Charava South Africa

Hi Pomla, I couldn’t find any order under your name, may I kindly ask for your order number? May I also ask what product are you after? We’re always happy to assist and receive feedback, and I completely understand you may be enquiring about a future order. If that's the case, I’d appreciate it if you could get in touch with us via email or chat. A one-star review can have a significant impact on our business, and we'd love to help address your concerns before that. If you could send us an email at support@charava.com, so I can help you further.

Thanks,
Lai

Rated 1 out of 5 stars

I NEED to know how PURE u're product…

I NEED to know how PURE u're product is, is it keto/banting friendly? No sugar(there r over 200 names for sugar) wheat, gluten, grain, dairy, soy & msg free
I'm done being lied to & putting my health @ risk
Plse let me know 🙏

30 January 2025
Unprompted review
Charava South Africa logo

Reply from Charava South Africa

Hi Sonja,

I see that you had some questions about our products, and I’d love to assist you! However, I noticed your 1-star review and wanted to understand if there was a specific issue you experienced with Charava. I couldn’t find an order under your name or any previous enquiry from you, so I just wanted to understand what happened.

If you have any concerns or need any information, please feel free to reach out via email at sales@charava.com—I’d be happy to assist.

If your review was based on an experience with another company, I’d really appreciate it if you could update it to reflect your experience with us directly. Looking forward to hearing from you!

Cheers,
Lai

Rated 5 out of 5 stars

Deliver didn’t arrive but they resent…

Deliver didn’t arrive but they resent for me very quickly, great customer service!

9 January 2025
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Reply from Charava South Africa

Hi Reece,

So sorry for the inconvenience. While we always aim to ship out orders as quickly as possible, occasional issues with third-party couriers can happen. I appreciate your patience, and I truly apologise that this slipped past my radar since it was marked as "delivered."

Thanks so much for working through this with me, and for your kind words—you’ve made my day! 😊 xx

Cheers,
Lai

Rated 4 out of 5 stars

Excellent

I still haven’t managed to use my discount code. Apart from that, the product is excellent

21 January 2025
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Reply from Charava South Africa

Hi Sigopotso, thanks for rating us! I've sent you an email hoping to help you with the discount code :)

Cheers,
Lai

Rated 5 out of 5 stars

Best service and product quality

Excellent customer service...Queries are resolved very quickly. Product quality is exceptional.

20 January 2025
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Reply from Charava South Africa

Thank yoh Maggie, we truly appreciate your feedback! It’s wonderful to hear that our customer service and product quality have exceeded your expectations. Thank you for choosing Charava!

Rated 5 out of 5 stars

Excellent

Packed and sent efficiently.

13 January 2025
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Reply from Charava South Africa

Hi Eric, thank you kindly! We are happy your order got to you in great time. If you get a gap, we’d love to hear your feedback on your products - it’s always invaluable to us!

Thank you for being such a valuable and loyal customer, we appreciate you! If you have any questions or need assistance, don’t hesitate to reach out.

Rated 5 out of 5 stars

prompt delivery

prompt delivery

10 December 2024
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Reply from Charava South Africa

We love to hear this! Thank you Claire, we look forward to supporting you again!

Rated 5 out of 5 stars

Easy order experience and quick…

Easy order experience and quick delivery.

Thank you.

9 January 2025
Charava South Africa logo

Reply from Charava South Africa

Thank you, Santa! We’re so glad you had an easy ordering experience and that your delivery was quick. We look forward to serving you again!

Rated 5 out of 5 stars

Quicker than expected delivery

Quicker than expected delivery. Great website and packaging

7 January 2025
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Reply from Charava South Africa

We are happy to hear your delivery arrived sooner than expected, Llewellyn. Thank you for your order! Your support means so much to us!

Rated 5 out of 5 stars

Fast effective delivery and a very…

The order and the delivery went smooth and fast. I find the products very helpful and supportive. I have many auto-immune diseases and Charava energised me quick-quick and therefor I feel less depressed. This encourages me to to exercise again and to mingle with life out there...🙌🏻

2 December 2024
Charava South Africa logo

Reply from Charava South Africa

Thank you for sharing your inspiring experience, Hester! We’re so glad our products have brought you the energy and support you deserve! Your story means a lot to us! Keep thriving and shining! Wishing you a super positive start to the new year!

Rated 2 out of 5 stars

I will not take this half way through…

I will not take this half way through ended up such bad stomach ulcer

6 December 2024
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Reply from Charava South Africa

Hi Renuka,

Thank you for sharing your experience, and I’m truly sorry to hear that you’re experiencing side effects. Everyone’s body reacts differently to NMN+1200, and while side effects are rare, they can occasionally happen, especially if other medications are involved. It’s always a good idea to check with your physician in such cases.

If you’d like to try NMN+1200 again, you could start with a capsule in the morning after a meal, as this allows for slower absorption. Based on how you feel, you can gradually increase to two capsules with food before exploring taking it on an empty stomach.

I hope this helps, and please let me know if you have any other questions or need further assistance.

Cheers,
Lai

Rated 5 out of 5 stars

100%

100%. Always a pleasure to deal with the best

5 December 2024
Charava South Africa logo

Reply from Charava South Africa

Thank you kindly, Rosemarie! It’s always a pleasure to serve you, and we truly appreciate your support.

Rated 5 out of 5 stars

Really good shopping experience

Really good shopping experience, the delivery is on time and the products are very good!

2 December 2024
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Reply from Charava South Africa

Thank you for your wonderful feedback, Emily! We’re thrilled to hear you had a great shopping experience and are happy with our products.

Rated 5 out of 5 stars

Great fast delivery and service.

Great fast delivery and service.
I was kept up to date with the delivery time and tracking. Thank you Charava!

2 December 2024
Charava South Africa logo

Reply from Charava South Africa

Thank you for your kind words, Anthony! We’re so glad you enjoyed our fast delivery and service. We look forward to serving you again soon!

Rated 4 out of 5 stars

Reliable

Delivery is quick and always on time.
Response to items on order is outstandingly quick for my liking.
Keep up the good work

29 November 2024
Charava South Africa logo

Reply from Charava South Africa

Thank you for your wonderful feedback, Kwabena! We’re so glad to hear you’re happy with our quick delivery and service. We’ll keep striving to exceed your expectations!

Rated 5 out of 5 stars

Simply has the best products

Charava simply has the best products in this category of health supplement. (and I have tried most on the market).

31 October 2024
Charava South Africa logo

Reply from Charava South Africa

This is wonderful to hear, Breyten. Thank you so much for your feedback! We hope to continue to bring you the quality you deserve!

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