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Charava South Africa Reviews 302

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional service and high quality of products. Customers consistently highlight the incredibly fast delivery, with many orders arriving within 24 hours or even overnight. The ordering process is generally described as easy and efficient, with prompt updates and good communication. Many people also appreciate the clean and aesthetic packaging of the products. However, some customers experienced issues with product availability, noting that certain items were often out of stock. A few other people also felt that there were problems with delivery, including delayed or incorrect orders.

What people talk about most

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and... See more

Order

Users describe positive interactions with order, highlighting quick and easy ordering systems, efficient... See more

Service

Consumers find service to be positive, with many reviewers describing it as brilliant, excellent, and great.... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the products as amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more

Company replied

Rated 5 out of 5 stars

The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more

Company replied

Rated 5 out of 5 stars

The order experience was good, I couldnt pick up when ordering how long it would take to be delivered, maybe I missed it but if it does not exist, I would recommend a guideline time frame. The deliver... See more

Company replied

Rated 5 out of 5 stars

Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Pharmaceutical company

About Charava South Africa

Written by the company

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Written by the company

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Contact info

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4.3

Excellent

TrustScore 4.5 out of 5

302 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Simply has the best products

Charava simply has the best products in this category of health supplement. (and I have tried most on the market).

31 October 2024
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Reply from Charava South Africa

This is wonderful to hear, Breyten. Thank you so much for your feedback! We hope to continue to bring you the quality you deserve!

Rated 5 out of 5 stars

OH Boy!!

OH Boy!!! You guys gave me a wonderful Christmas present Black Friday special🎁 7 stars for looking after your clientele ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
NMN 100g my ultimate favourite product. As I mentioned before if you love your family and friends, and want them to live a long and healthy life. I can promise you, NMN is what everyone should be on! I love Charava products so much, and cannot imagine my life without them. God’s honest truth. You have to try it for yourself 💫💫💫💫💫💫💫

26 November 2024
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Reply from Charava South Africa

Vasilike, you always make our day! We are happy we could support you ahead of the festive season. Thank you kindly for such great feedback; we hope to continue to support you on this journey! 💫

Rated 5 out of 5 stars

Excellent service levels

I have ordered products online many times and Charava is always a good experience. The process is seamless with quick ordering online to speedy courier delivery.
Items are easy to track as they keep updating you on the progress.

21 November 2024
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Reply from Charava South Africa

Thank you for the great feedback, Margaret! We hope to continue to offer the same support going forward :)

Rated 5 out of 5 stars

Happy customer

Quick and easy to order and the delivery was the next day!

18 November 2024
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Reply from Charava South Africa

Nothing quite like next-day delivery :) Thank you for sharing your feedback Anton!

Rated 5 out of 5 stars

Thank you Soooo much

Thank you Soooo much, your product is amazing next on the list is the N A D.

4 November 2024
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Reply from Charava South Africa

Yaay! That's awesome to hear, Regan! Thanks for your feedback and for supporting us. We're proud to be part of your wellness journey :)

Thanks.
Lai

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery

4 November 2024
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Reply from Charava South Africa

Thanks so much for rating us 5 stars! So glad you’re happy with the quick delivery 😊

Thanks,
Lai

Rated 5 out of 5 stars

Same day delivery and quick response

Ordered in the morning and received my items in the afternoon. Didn't receive my discount on 1st order and the matter was resolved within a few hours - I received my discount. Overall great customer service.

6 November 2024
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Reply from Charava South Africa

Thanks, Marilyn! It was a pleasure helping you :) Looking forward to serving you again!

- Lai

Rated 5 out of 5 stars

Quality product, quick delivery

Had a pleasant experience, from the ordering to the delivery. The product was shilajit and I must say it is a quality product compared to what I have taken before. I do have more energy but still assessing it’s benefits.

1 October 2024
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Reply from Charava South Africa

That's great to hear, Refilwe! I'm glad it's working well for you :)

- Lai

Rated 5 out of 5 stars

Lighting fast delivery.

I ordered the morning and received my purchase that same afternoon. It was phenomenal.. I have never experience such fast service.
The product I can't yet say it's phenomenal, but I have definitely seen small improvements in energy and it's the correct colour, texture and consistency. So let's see down the line.

17 October 2024
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Reply from Charava South Africa

Hi Ruhandi, thanks for your awesome feedback! We're glad you're happy with our service, and the turn around time :) We look forward to serve you again!

- Lai

Rated 4 out of 5 stars

Great products!

As Always, the products are superb!! Only reason for a 4 star, is delivery is definitely taking longer now. But although a minor irritation, the reason why I buy is the quality of the products. Well done, keep it up.

29 September 2024
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Reply from Charava South Africa

Hi Jacques, thanks for your review and feedback! We're happy you're still satisfied with the quality of our products and I am sorry to hear about the minor hiccup. We take feedback like yours seriously, and we've improved our delivery service since, then, so hoping we can serve you again soon!

- Lai

Rated 5 out of 5 stars

Charava products are great…

Charava's products are great, and I feel more energetic with using their NMN...they deliver orders very quickly and efficiently... and they also offer discounts from time to time. What's not to like?

29 September 2024
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Reply from Charava South Africa

Thank you, Eileen! We’re always happy to give back to our customers. Your kind words and appreciation truly make it all the more rewarding! 😊

- Lai

Rated 5 out of 5 stars

Good service

Good service, fast delivery.

29 September 2024
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Reply from Charava South Africa

Thanks, Cindy! We look forward to serve you soon!

-Lai

Rated 5 out of 5 stars

Products are always in stock

Products are always in stock, and super fast shipping

18 September 2024
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Reply from Charava South Africa

Thanks, Ryan! We try to keep up with orders as much as we could to ensure our valued customers like you won't run out of supplements :)

- Lai

Rated 4 out of 5 stars

Works perfect for me

Works perfect for me. I am 75 and feel fit. Lost 5 kg. I can eat what I want.

5 September 2024
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Reply from Charava South Africa

Yaay! That's good to hear, Myriam! Congratulations on your progress! Let me know how else we can improve, I would love to earn that 5th star from you! :)

- Lai

Rated 5 out of 5 stars

Please make tinctures too

Thank you, Charava SA for the wonderful products that promptly arrive as soon as I order them. I was suffering from fatigue but I’m learning to seamlessly regulate my nervous system with a few of Ur well-packaged products and the attention to detail designed in them.

Plz make tinctures for the likes of Lions Mane, Ashwaghanda, NAD, NMN, etc., as it is easier to absorb a liquid under the tongue first thing in the morning, especially when fasting.

The gummies are a hit too and shouldn’t be Out-of-Stock, plz plz plz.

5 September 2024
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Reply from Charava South Africa

Thank you! We're happy to hear it's helping your energy, and working really well :) We have good stocks of products at the moment :) We look forward to serve you again!

- Lai

Rated 5 out of 5 stars

Excellent service

Excellent service. Well packaged items and great products. Thank you.

6 September 2024
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Reply from Charava South Africa

Thanks, Elizabeth! We can't wait to serve you again :)

- Lai

Rated 5 out of 5 stars

Choppie

The service was excellent. I would like to buy 3 more Please

5 September 2024
Charava South Africa logo

Reply from Charava South Africa

Hi Johan, thank you! Just send us an email if you need help placing the order :)

- Lai

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