The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more
Company replied
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Review summary
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Reviews shaping this summary
Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more
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The order experience was good, I couldnt pick up when ordering how long it would take to be delivered, maybe I missed it but if it does not exist, I would recommend a guideline time frame. The deliver... See more
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The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more
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Company details
About Charava South Africa
Written by the company
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.The Woman&Home Beauty Awards 2025, South Africa
Written by the company
- Charava's Magnesium Complex Wins
- We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.
CERTIFIED
Quality, Sustainability, and Responsible Production
At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.
That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).
These certifications demonstrate our dedication to quality, sustainability, and responsible production.
Contact info
South Africa
- Sales@charava.co.za
- charava.co.za
FOLLOW US
4.3
Excellent
302 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 week
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Im still waiting for a tax invoice…
Im still waiting for a tax invoice after asking twice by email I have had no reply
30 August 2024
Reply from Charava South Africa
Hi Cathy,
I’m really sorry for the inconvenience. I’ve just sent you an email, and I hope you could check it. We've recently hired more team members to assist our customers, so rest assured, all messages will be answered more promptly going forward. Thank you for your patience!
Kind Regards,
Lai
ALL I CAN SAY IS SUPERB EXCELLENT…
ALL I CAN SAY IS SUPERB EXCELLENT PRODUCT EXCELLENT SERVICE EXCELLENT DELIVERY EXCELLENT EXCELLENT EXCELLENT
21 August 2024
Reply from Charava South Africa
Thanks for your awesome feedback, Ahmed! We appreciate it! We look forward to serving you again 😊
- Lai
Constructive comments on the product.
The product is very good and delivered timeously. The only gripe I have is that it is supposed to last 60 days if taken twice per day (120 uses). It doesnt last that long and only lasts me +- 30 days. I definitely am only having a baby PEA size portion twice p.d. My measurement must be too much compared to measurement?
19 August 2024
Reply from Charava South Africa
Hi Susan, thank you for the great feedback on our products! About the stick, a level small pea-sized amount of loose powder gives approximately 120 servings. However, if the powder is slightly compacted, it may give you fewer servings since each stick will contain a bit more. I hope this helps, and please feel free to reach out if there’s anything else I can assist you with!
-Lai
I placed my order on the 2nd of August…
I placed my order on the 2nd of August 2024. I received delivery of it on the 5th of August 2024. I am happy with the service and impressed how quick it was for them to deliver.
4 August 2024
Reply from Charava South Africa
Hi Yonela, thanks for giving us 5 stars and we're glad you received your order immediately. We look forward to serving you again 😊
- Lai
Reply from Charava South Africa
Great to hear you received it despite the location! Thanks for rating us 5 stars, Natalie, and we look forward to serving you again 😊
- Lai
Reply from Charava South Africa
Thanks, Isa! We appreciate your review! We look forward to serving you again 😊
- Lai
Great Customer service and 100% Real Shilajit
The customer service was very responsive to my queries regarding the order. The product does what it's supposed to do - 100% real Shilajit, I've never felt more focused, clear minded and energetic even throughout my Intermittent fasting.
28 July 2024
Reply from Charava South Africa
Thanks for your awesome feedback, Gabriel! We're proud to be part of your wellness journey, and let me know how I can earn that 5th star from you! :)
We look forward to serving you again 😊
- Lai
Realistic Feedback
I'm placing my third order with Charava.co.za now. Product quality and service delivery is excellent. What a pleasure doing business with them. Also in retail and I recommend them.
30 June 2024
Unprompted review
Reply from Charava South Africa
Thank you for your continued support, Willem! We're grateful to be part of your wellness journey :) We look forward to serving you again 😊
- Lai
i ordered 8 items but 2 of them was…
i ordered 8 items but 2 of them was Wrong items. And your chat never answer, Your business is basically irresponsible. i didn't like you service.
i sent you message when are you going to reply me?
23 July 2024
Reply from Charava South Africa
Dear Amarjargal Chutnai,
Thank you for contacting us about this.
We did respond to your email earlier today (as soon as it came in) and within 15 min of receiving the email, the order with the 2 correct items was dispatched, so it should be with you shortly in the Northern Cape.
Your chat messages were blocked by the system as you used rude and offensive language - so the chat system treats these messages as spam and blocks them from our contact team.
Our apologies for the mixup on your order, we do process thousands of orders per month, so it can happen that the incorrect products get packed and sent by the team - when this happens, we make sure that we resolve it quickly - as we did here.
Should you have any other questions, please do feel free to contact us via email.
Regards,
Charava Customer Support
Reply from Charava South Africa
Thanks for the review!
This is a miracle!
This is a miracle!
Gives me energy and focus. Helps with anxiety and depression.
3 July 2024
Reply from Charava South Africa
Fantastic to hear this, Nervani
Always efficient and on time.
3 July 2024
Reply from Charava South Africa
Frank, thanks for sharing this.
Keep well
Delivery was prompt
Delivery was prompt. The online ordering was simple and easily completed
1 July 2024
Reply from Charava South Africa
Hi Sid, great to hear you had a good experience!
We try to make it as simple as possible for our customers!
Reply from Charava South Africa
Hi Emmanuel,
Thanks for reaching out to us, I have looked into this case and have some feedback for you.
The order came in late on Friday, so the collection can only happen on the next business day (Monday).
It was handed to the Courier on Monday.
We have raised a query on this delivery with the service provider to ensure that it doesn't take 4 days again - as we agree - this is too long - we like our customers to receive their orders ASAP :)
We hope to see you back again next month!
Always fast with orders and products…
Always fast with orders and products are excellent quality
28 June 2024
Reply from Charava South Africa
Fantastic - thanks Petro
Reply from Charava South Africa
Thanks Jan :)
Impeccable customer service
Your customer service is absolutely impeccable. You answer inquiries almost immediately and try to help in the best possible way to ensure the customer is happy.
3 July 2024
Reply from Charava South Africa
Wow :)
Thank you Charity, that is very kind of you to share this!
Excellent Service!!
27 June 2024
Reply from Charava South Africa
Thanks for 5-star rating, Chris! We do our best to ensure our clients are happy :) We look forward to serving you again 😊
- Lai
Was easy and quick
Was easy and quick, will definitely make use of their services and will recommend to anyone
4 June 2024
Reply from Charava South Africa
Thanks for your kind words, Gerald! We're happy to be part of your wellness journey! We look forward to serving you again 😊
- Lai
Reply from Charava South Africa
Glad to hear it's working well!, Magda Thanks for the kind words. We look forward to serving you again 😊
- Lai
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