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Chards Coin and Bullion Dealer - Blackpool Reviews 2,169

TrustScore 5 out of 5

4.8

Harrowside 32, FY4 Blackpool, England, GB


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Rated 5 out of 5 stars

The process is somewhat fraught handing over a package that has substantial value and not even getting a receipt. However it all went smoothly and the gentleman processing the paperwork was excellent.... See more

Company replied

Rated 5 out of 5 stars

Ordering and payment process was quick, easy and safe. Delivery was very fast and secure. Coin variety is varied with a wide section in type and price. The premiums charged could be lower, especially... See more

Company replied

Rated 5 out of 5 stars

Easy pre-order process. Great communication throughout on order status. Item shipped on requested date and received in good condition. No problems with this purchase at all. Thank you for the Char... See more

Company replied

Rated 4 out of 5 stars

Would rate 4.5 out of 5 if I could (rather than 4). Kieran was easy and efficient to deal with. During prior telephone calls, one lady I spoke to (can't recall her name) was very helpful and preempt... See more

Company replied


Company details

  1. #13 of 34 best companies in Gold and silver trading company
  2. #11 of 22 best companies in Coin dealer
  3. #14 of 35 best companies in Gold dealer
  4. #15 of 77 best companies in Investment service

About Chards Coin and Bullion Dealer - Blackpool

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

  • Harrowside 32, FY4, Blackpool, England, United Kingdom

  • 01253 343081

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Rated 5 out of 5 stars

Ordered silver over the phone

Ordered silver over the phone, quick simple delivered to my door.

5 May 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Michael,

Thank you for your review. We’re pleased to hear that ordering over the phone was quick and simple, and that your silver was delivered smoothly to your door.

We greatly appreciate your feedback.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service and product's

Excellent service and product's

8 May 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Ryan,

Thank you for your kind feedback. We’re delighted to hear that you were pleased with both our service and products.

We truly appreciate your support and look forward to your future custom.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

A Golden experience!

Great dealing with Chards,we had a Face to face meeting which was booked in advance, the staff are wonderfull and made our selling experience so easy, The best prices too!
Thanks again to Chards.

7 May 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Tezza,

Thank you for your wonderful feedback. We’re delighted to hear that your face-to-face appointment went smoothly, our team made the selling process easy and comfortable, and that you were happy with our pricing.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

very impressed

very impressed. thank you

8 May 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Chris,

Thank you for your kind words. We’re delighted to hear that you were very impressed with our service.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent

Excellent , polite and helpful

8 May 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Lynn,

Thank you for your positive feedback. We’re delighted to hear that you found our service polite, and helpful.

We truly appreciate your support and look forward to assist you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!

Transaction was smooth and fast and the service flawless. Recommended!

8 May 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Lisen,

Thank you for your positive feedback. We’re delighted to hear that your transaction was smooth, and fast.

We're delighted to read you found our service flawless.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

As I am an older person my computer…

As I am an older person my computer skills are close to useless so trying to order through the website is problematic for me. In that case I find ordering by phone much easier. The staff I have dealt with have always been very pleasant and knowledgeable and willing to help. Chards prices are very competitive and if you want a specific product they will notify you when it is in stock. I am very satisfied with all aspects of Chards that I have used. I can say if you are thinking of purchasing precious metals or coins get in touch with Chards and talk to them, you will only get helpful advice. My last order was easy and arrived promptly along with some complimentary sweeties which pleased my wife very much. I have dealt with Chards for some time now and never had a complaint or problem and would recommend them to anyone. A happy customer. Neil...

30 April 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Hi Neil,

Thank you for your kind feedback. We greatly appreciate your review and are grateful that you took the time to share such a detailed account of your experience.

We’re delighted to hear that our team has been able to assist you over the phone and make the ordering process straightforward and comfortable. Providing a helpful, knowledgeable, and friendly service is very important to us, so it’s great to know this has made a difference.

It’s also fantastic to hear that you’ve been pleased with our pricing, stock notifications, and prompt delivery, and we’re glad you enjoyed the rock.

Your recommendation means a great deal to us, and we’re grateful for your trust in Chards. We look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, fast and efficient service.

7 May 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Really pleased it was a positive experience from start to finish. That kind of straightforward service is what we try to keep consistent.
Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service

Great service, secure office, staff were pleasant and very helpful. No rushing us, offered tea/coffee.

6 May 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Really nice to hear you felt comfortable and not rushed during your visit. Being able to take your time and feel looked after makes all the difference, so it’s great to know that came through.
Many thanks,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service

Easy to use website, good communication, delivered well packaged and promptly. Many thanks

7 May 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Great to hear everything from ordering to delivery went to plan. That kind of straightforward experience is exactly what we’re trying to deliver.
Best wishes,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Simply great

Simply great! Fast delivery, well packaged and even the little Chards Sweets are a lovely touch. I just know I will be buying Gold from them for years to come❤️

14 May 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Really appreciate that, thank you. Good to know the delivery, packaging, and the famous Chards sweets all came together nicely. We’ll be here when you’re ready for the next one.
Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Lower bullion prices than others.

Very smooth process from ordering to delivery of bullion coins.Prices still much lower than most dealers.Pleased to be notified of dispatch so I can check the journey through the post.I Would recommend Chard.

6 May 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Glad everything came together well for you, from the pricing through to delivery. Being kept in the loop can make all the difference, so it’s good to hear that worked as it should.
Kind regards,
Chards Coin and Bullion Dealer

Rated 3 out of 5 stars

Even though the value is good

Even though the value is good, it takes at least three times for us trying to pay online for it to be successful. That causes online banking problems for us this end. Despite paying premium postage, it can still take 4-5 days to arrive. And charging for a capsule. Really?

6 May 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Thank you for your feedback. We are pleased to hear that you recognise the value we offer, but we are sorry to learn that parts of your experience have been frustrating.

In relation to the payment issues you encountered, this is typically due to additional security checks introduced by card providers. Many banks now require a verification code or extra
authentication step to protect their customers, and it appears this process may have been where the difficulty occurred. We completely understand how inconvenient this can feel, but these measures are in place to keep your transactions safe.

Regarding delivery, we take great pride in ensuring every order goes through thorough quality checks and is carefully packed before despatch. Our orders are currently despatched within 2 working days, although this can take longer for orders placed over a bank holiday. If you are ever hoping for an earlier despatch, you are more than welcome to leave us a note at checkout and we will check with our despatch department to accommodate your request

In terms of capsule charges, we take a transparent approach so customers can clearly see exactly what they are paying for. By keeping items such as capsules and postage separate, we are able to maintain some of the lowest premiums on our products. This approach benefits many customers, particularly those who choose to store items with us or do not require additional packaging, as they are not paying for extras they do not need.

We always take customer feedback seriously, both to support individual improvements and to help us deliver a better experience for everyone who shops with us.
Thank you again for sharing your thoughts.

Kind Regards
Chards Coin and Bullion Dealers

Rated 5 out of 5 stars

Bought a pre-owned Sovereign “Minty”…

Bought a pre-owned Sovereign “Minty” coin from Chards and very happy with it. The coin arrived exactly as described, in excellent condition with strong details and great lustre. Packaging was secure and delivery was smooth and professional.

What I like most is that you can get a high-quality Sovereign close to bullion pricing while still having a collector feel. Chards also had clear photos and honest grading, which gives confidence when buying pre-owned gold online.

Would definitely buy again for both stacking and collecting.

4 May 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Really pleased the pricing still feels competitive even with delivery included. Keeping everything clear and fair is important to us, so it’s good to hear that’s been your experience.
Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great price and service.

Great price on the coin I was interested in, best in class. Quick delivery with discreet packaging, also found the staff very helpful when I enquired about other coins I was interested in for more details.
5 stars.

5 May 2026
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Great to know the whole experience worked well for you. Discreet delivery and clear support from the team are things we put a lot of care into, so it’s good to hear that came through.
Best wishes,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very Efficient & Professional

Negotiated the purchase with them using Email & telephone calls. All very efficient & professional. Item arrived ahead of Schedule & now takes pride of place in my collection. Will definitely recommend to Friends & will use again.

6 May 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Really pleased the pricing still feels competitive even with delivery included. Keeping everything clear and fair is important to us, so it’s good to hear that’s been your experience.
Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Received excellent advice and service

Received excellent advice and service. I visited the Blackpool location in person and was very impressed. Clearly very professional. Inspired trust and was very helpful. I cannot fault my experience of Chards.

5 May 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

That’s lovely to hear. Being helpful and giving clear advice is a big part of what we aim for, so it’s great to know you felt comfortable and confident throughout your visit.
Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Friendly efficient service

Friendly efficient service

8 May 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Great to hear everything was handled smoothly and with a friendly approach. That balance really matters to us.
Best wishes,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Derek was Excellent and took care of me…

Derek was Excellent and took care of me with my Orders. Great Service from Chards.

8 May 2026
Unprompted review
Chards Coin and Bullion Dealer - Blackpool logo

Reply from Chards Coin and Bullion Dealer - Blackpool

Derek was Excellent and took care of me…
Derek was Excellent and took care of me with my Orders. Great Service from Chards.

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