I have used Chards for a few years now both to sell scrap metal or bullion and to purchase from them. They are polite and happy to help while offering great prices both for buying from and selling t... See more
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At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.
We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.
We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.
If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.
Quick Links Our Mission StatementChards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.
As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.
Contact UsOur Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.
Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.
You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.
Additional InformationOur goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.
32-36 Harrowside, FY4 1RJ, Blackpool, United Kingdom
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Good website, easy ordering, acceptable mark-up on Britannias, clear communication, on-time delivery.

Reply from Chards Coin and Bullion Dealer

Reply from Chards Coin and Bullion Dealer
Chards continue to be run as a family business. Phone calls are answered quite quickly and more importantly real people are at the other end of the line, people who have access to answers. They are trustworthy.

Reply from Chards Coin and Bullion Dealer
The service met all expectations. Prices were very reasonable and the coins being offered stimulated interest. The Chard sweet included in the delivery parcel was most welcome, and enhanced the value of the experience.

Reply from Chards Coin and Bullion Dealer
Great Experience. I had to call Customer services over something and they got straight to it and helped me out fast.

Reply from Chards Coin and Bullion Dealer
Lucky enough to get hold of a rare error coin. Great service, prompt delivery and well packaged. Many thanks!

Reply from Chards Coin and Bullion Dealer
Bhumika and Ruffus offer a professional and discreet service for both buying and selling. Clear explanations offered when dealing with different types of bullion. A safe pair of hands and a pleasure to deal with!

Reply from Chards Coin and Bullion Dealer
Nice and easy, all aspects fantastic. Also deliveries at the moment are brilliant, the additional staff and changes made last year have made a big difference. Cant find fault!

Reply from Chards Coin and Bullion Dealer
The explanation provided is inconsistent with the discussions. They did not allow me to use the current market price on Monday but instead insisted and set a line that Fridays is to be used. Although it has been repeatedly stated that pricing was based on the current market rate, the actual application does not reflect this. these discrepancies are clearly evident which is why they are scared to give the call records.

Reply from Chards Coin and Bullion Dealer
Pleased to have bought the 2026 ‘The Angel’ 1/4 oz Gold Bullion after purchasing the 1oz one.As usual efficient service from Chards

Reply from Chards Coin and Bullion Dealer

Reply from Chards Coin and Bullion Dealer
straightforward and easy to order. good pricing, speedy delivery

Reply from Chards Coin and Bullion Dealer
Excellent service and very competitive prices. I bought a 20g Metalor gold bar at a great price, and the ordering process was smooth and straightforward. Secure packaging, fast delivery, and good communication throughout. I would happily buy from Chards again and highly recommend them.

Reply from Chards Coin and Bullion Dealer
Easy to order and excellent communication with customer care team

Reply from Chards Coin and Bullion Dealer
Amazing service, coin arrived in a timely manner. In excellent condition.

Reply from Chards Coin and Bullion Dealer
I have ordered from chards on 2 occasions, both times very happy with the 2 day delivery and the items were spot on each time, also supprised how much cheaper my order was than from other sellers, will definitely be ordering more

Reply from Chards Coin and Bullion Dealer
My order was delivered very quickly, was securely packed and was in excellent condition. Well done Chards getting a very fine Brittania coin to me.

Reply from Chards Coin and Bullion Dealer
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